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Nathan Hotel

378 Nathan Road, Jordan, Hong Kong (Show on map)

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Area: Jordan Number of Rooms: 189
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
2417 reviews

Value for Money
7.8
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.1
All reviews (2417)
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Ronan M. Families with young children Philippines, June 7, 2013
Easy access

Easy access, friendly staff and nice room
7.3
Mohamad I. Couples Malaysia, June 7, 2013
Great Hospitality

Fast Internet, Friendly staffs, & Centre of attract locations
8.3
Wei C. Couples Singapore, June 6, 2013
Excellent service but room was disappointing!

Excellent service by concierge only not reception
6.7
Requested for twin for both platinum rooms at the reception before we left for macau but my request was 'forgotten', hence my parents had to wait for an hour for the other room till 3pm, reception compensated with late check out at 1pm but keys given were forbidden to enter by 12 noon, very unsincere compensation. after such long wait for the room, room was found leaking water, carpet was wet after bathe in the night, did not request for new room though, toilet bowl not flushing well and choked the next morning. Receptionist did apologise but was unsincere since we were checking out anyway, nothing can be done anyway. We have paid more for platinum room but it was smaller than Nathan floor room, such a disappointment, will never return to this hotel ever. Excellent service by concierge only not reception
Teo W. Solo travelers Singapore, June 6, 2013
Comfortable stay

Accessible to MTR, friendly and attentive staff, comfortable room
8.3
Benny H. Couples Malaysia, June 5, 2013
Great location, near to the MRT

Very nice room design and the nathan lounge is just great
8.3
Choupeng N. Business travelers Singapore, June 4, 2013
Friendly staff with a big smile

Good local and near to MTR and walking distance to shopping mall
8
Was a good stay, 7-11 is just beside the corner and dining places can be easily found nearby.
Wei C. Couples Singapore, June 3, 2013
Excellent hotel with great concierge services

Great concierge services, large and comfortable room
7.3
Breakfast standards varies everyday, sometimes better. Nathan rooms are expected large & spacious, elderly people loved the rooms. Great experience till the last day (left for Macau and Guangzhou). Service standards of reception and room expectations fell tremendously after returning on 6 may. Platinum rooms was smaller though higher floor. Receptionist did not 'recorded' or noted my request for 2 rooms of twin beds, hence waited till 3:30pm. Room number 1315: carpet was wet after bathe at night from shower room to bedside. Toilet bowl flashing system not working well, choked early in the morning. Room key cards not programmed till 1pm checkout time as promised. Although receptionist apologized for bad room, apology was insincere. Staff at concierge always maintained good service standards and approachable. Limousine service was expensive but chauffeur was professional and polite.
Norfalisa A. Couples Malaysia, June 2, 2013
Location, location, location

Location, internet access and MTR System
7
Jane B. Families with young children Philippines, June 2, 2013
Big Clean Room

It's bigger than normal Hong Kong hotel in the area. it is also clean and safe to walk around in.
7.7
Its about 2min walk to the MTR. This is already far compared to the other hotels we stayed in before. However, compared to the others, it is larger with the price almost the same. There's also a Starbucks right below the hotel.
Kenneth W. Business travelers Sri Lanka, June 1, 2013
convenient and comfortable

free internet, easy access to shopping malls, comfortable room
9

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Customer Reviews - Nathan Hotel, Hong Kong

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