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National Hotel Jerusalem

Al Zahra Street, East Jerusalem, Jerusalem, Israel 55060

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Features of National Hotel Jerusalem

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Arabic
  • English
  • Hebrew

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Hotel description
For travelers who want to take in the sights and sounds of Jerusalem, National Hotel Jerusalem is th...see more For travelers who want to take in the sights and sounds of Jerusalem, National Hotel Jerusalem is the perfect choice. Situated only 1. Km from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Rockefeller Museum, Herod's Gate, Garden Tomb.

Take advantage of a wealth of unrivaled services and amenities at this Jerusalem hotel. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, 24-hour room service, facilities for disabled guests.

Step into one of 99 inviting rooms and escape the stresses of the day with a wide range of amenities such as clothes rack, complimentary instant coffee, complimentary tea, linens, mirror which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the National Hotel Jerusalem.
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Recent customer comments

Filter by Traveler Type
All reviews (95)

Business travelers (4)

Couples (46)

Solo travelers (28)

Families with older children (7)

Groups (10)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (95)
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Parvaiz A. Families with older children
United Kingdom, October 20, 2015
Excellent Location

staff, location and food
This is a well located hotel for access to the old city. Staff were very helpful, especially at the reception desk. We arrived before 12, the two receptionist Nirvana and Lamha both were very welcoming and understood that we had been through a long journey, they went out of their way to ensure rooms were prepared and available to us straight away. They were very good for providing guidance on how to get around the old city. Staff in the restaurant were very helpful and accommodating
Jay M. Solo travelers
United States of America, October 14, 2015
Will definetly come back again

Staff are superb. Clean. Perfect location
The stay at the hotel was very pleasant. Thanks to Mirvana and Lama, they where so helpful, answered all questions. Great service.
Tammy O. Couples
China, October 03, 2015
Great breakfast

Breakfast, location, staff
I would only rate this a three star hotel due to lack of room amenities and cleanliness. However, the breakfast is fantastic and the staff is very friendly.
randy M. Couples
United States of America, August 29, 2015

room food clean
every thing is super great staff friendly everything super best place in Israel
Erik R. Groups
United States of America, July 12, 2015
Wonderful stay...

location, room, and staff
Made a quick overnight trip to Jerusalem from Amman with a small group and needed a hotel that was comfortable, clean, and quiet. Well, I got two out of three, as it was during Ramadan, the street out front gets pretty rowdy after 10pm and the celebrations continue past 1am. I had asked the desk clerk that the room be on the quiet side of the building. He assured me it was. We were so tired after a long and busy day of walking and seeing all we could see in a day of walking around Jerusalem, that didn't bother with changing rooms. Other than that, it is a wonderful hotel. The rooms are fairly spacious, clean, and modern. I found the bed pretty comfortable. The staff is very friendly and helpful as well. Looking back, I probably should've had them switch rooms to the side of the building not facing the street. So be warned, if it's during Ramadan, prepare for a street party on the street out front.
Ksenia S. Solo travelers
Russia, March 24, 2015
Good location & service, but old & untidy room

Service, location, food
seng B. Solo travelers
Singapore, April 06, 2015
modest but pleasant

breakfast, proximity to the Old City
Taxi driver from Airport at Tel-aviv could not locate this hotel. Other than that, the stay was relatively pleasant. Breakfast is also good with a fairly wide selection. This hotel provides a water kettle but no drinking cup nor coffee and tea. will consider to use again in future.
Helen H. Families with older children
New Zealand, February 19, 2015
Fantastic staff

The staff were amazing extremely attentive. The location was great a short stroll to Herod Gate and good resturants.
We enjoyed our stay and found the front desk,housekeeping and resturant staff fantastic. The breakfast had a range of choices and the coffee was good. The hotel is looking a bit tired but all an all a great experience.
Saeed N. Groups
United Kingdom, February 18, 2015
A great welcoming hotel

Great location, clean, fantastic cheerful staff
We extended our stay at the national hotel because we were extremely pleased with the hotel,all it's staff such as Nirvanna at the desk, Ibrahim and Mohammad at the diner who were very cheerful with a great sense of humour and catered to all our needs, infact all the staff are great. The rooms were cleaned everyday without fail, the bathroom was spotlessly clean. Nirvanna the desk girl has extremely good memory, very helpful and perfect character.10 out of 10 guys, keep it up and will definitely be recommending the hotel to others.⭐️⭐️⭐️⭐️⭐️
Saeed N. Groups
United Kingdom, February 14, 2015
Excellent, value for money, clean, very friendly

Staff, very clean , top power shower
We really enjoyed the stay at the national, the staff Are extremely helpful and will go out of their way to help meet your need, very clean rooms everyday without fail, breakfast buffet had a good range of items, our thanks and gratitude to all the staff from the receptionist Mustafa to Khalid, Hammad at the diner to the cleaning staff. All made our stay very welcoming indeed, we will definitely be using the National hotel again.

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