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About National Hotel Jerusalem


Ideal for fun and relaxation, National Hotel Jerusalem is located in the East Jerusalem area of Jerusalem. The hotel is not too far from the city center: just 1. Km away, and it normally takes about 40 minutes to reach the airport. This modern hotel is in the vicinity of popular city attractions such as Rockefeller Museum, Herod's Gate, Garden Tomb.

At National Hotel Jerusalem, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, 24-hour room service, facilities for disabled guests.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, National Hotel Jerusalem hits the spot in many ways.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Arabic
  • English
  • Hebrew
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Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 85 USD
Breakfast Charge (when not included in room rate): 15 USD
Check-In From: :00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 1. Km
Distance to Airport: 45. Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 99
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 AM
Room Voltage: 250
Time to Airport (Minutes): 40
Year Hotel Built: 1954
Year Hotel Last Renovated: 2010
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Verified traveler reviews

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All reviews (96)

Business travelers (4)

Couples (47)

Solo travelers (28)

Families with older children (7)

Groups (10)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.4 Ng C.
Hong Kong
February 09, 2016
Friendly, decent and well managed.
Staff at the front desk and resturant are friendly and helpful. Room was reasonably cleaned thought it is aged. Breakfast was good and eggs to our choice was frenhly prepared. Lunch and dinner were served with good quality with right temperature and staff wrre very willing to serve. Location is 5 mins walk to Herold gate of the old city. I believe this hotel is serving customers with all their heart. One point needed to be noted if rooms are on the 3rd floor might hear noises from the top floor reaturant during the early morning or late at night when it was being under clearning.

8.7 Parvaiz A.
United Kingdom
October 20, 2015
Excellent Location
staff, location and food
This is a well located hotel for access to the old city. Staff were very helpful, especially at the reception desk. We arrived before 12, the two receptionist Nirvana and Lamha both were very welcoming and understood that we had been through a long journey, they went out of their way to ensure rooms were prepared and available to us straight away. They were very good for providing guidance on how to get around the old city. Staff in the restaurant were very helpful and accommodating

9.3 Jay M.
United States of America
October 14, 2015
Will definetly come back again
Staff are superb. Clean. Perfect location
The stay at the hotel was very pleasant. Thanks to Mirvana and Lama, they where so helpful, answered all questions. Great service.

7.7 Tammy O.
October 03, 2015
Great breakfast
Breakfast, location, staff
I would only rate this a three star hotel due to lack of room amenities and cleanliness. However, the breakfast is fantastic and the staff is very friendly.

10 randy M.
United States of America
August 29, 2015
room food clean
every thing is super great staff friendly everything super best place in Israel

9.7 Erik R.
United States of America
July 12, 2015
Wonderful stay...
location, room, and staff
Made a quick overnight trip to Jerusalem from Amman with a small group and needed a hotel that was comfortable, clean, and quiet. Well, I got two out of three, as it was during Ramadan, the street out front gets pretty rowdy after 10pm and the celebrations continue past 1am. I had asked the desk clerk that the room be on the quiet side of the building. He assured me it was. We were so tired after a long and busy day of walking and seeing all we could see in a day of walking around Jerusalem, that didn't bother with changing rooms. Other than that, it is a wonderful hotel. The rooms are fairly spacious, clean, and modern. I found the bed pretty comfortable. The staff is very friendly and helpful as well. Looking back, I probably should've had them switch rooms to the side of the building not facing the street. So be warned, if it's during Ramadan, prepare for a street party on the street out front.

7 Ksenia S.
March 24, 2015
Good location & service, but old & untidy room
Service, location, food

7 seng B.
April 06, 2015
modest but pleasant
breakfast, proximity to the Old City
Taxi driver from Airport at Tel-aviv could not locate this hotel. Other than that, the stay was relatively pleasant. Breakfast is also good with a fairly wide selection. This hotel provides a water kettle but no drinking cup nor coffee and tea. will consider to use again in future.

7.7 Helen H.
New Zealand
February 19, 2015
Fantastic staff
The staff were amazing extremely attentive. The location was great a short stroll to Herod Gate and good resturants.
We enjoyed our stay and found the front desk,housekeeping and resturant staff fantastic. The breakfast had a range of choices and the coffee was good. The hotel is looking a bit tired but all an all a great experience.

10 Saeed N.
United Kingdom
February 18, 2015
A great welcoming hotel
Great location, clean, fantastic cheerful staff
We extended our stay at the national hotel because we were extremely pleased with the hotel,all it's staff such as Nirvanna at the desk, Ibrahim and Mohammad at the diner who were very cheerful with a great sense of humour and catered to all our needs, infact all the staff are great. The rooms were cleaned everyday without fail, the bathroom was spotlessly clean. Nirvanna the desk girl has extremely good memory, very helpful and perfect character.10 out of 10 guys, keep it up and will definitely be recommending the hotel to others.⭐️⭐️⭐️⭐️⭐️