Excellent 8.4
Based on 105 reviews

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About National Hotel Jerusalem


Nestled in the heart of East Jerusalem, National Hotel Jerusalem is an ideal spot from which to discover Jerusalem. Only 1. Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At National Hotel Jerusalem, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, 24-hour room service, facilities for disabled guests.

The hotel features 99 beautifully appointed guest rooms, many of which include complimentary tea, closet, towels, clothes rack, slippers. The hotel offers wonderful recreational facilities such as fitness center to make your stay truly unforgettable. National Hotel Jerusalem is your one-stop destination for quality hotel accommodations in Jerusalem.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Hebrew
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Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 85 USD
Breakfast Charge (when not included in room rate): 15 USD
Check-In From: :00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 1. Km
Distance to Airport: 45. Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 99
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 AM
Room Voltage: 250
Time to Airport (Minutes): 40
Year Hotel Built: 1954
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

Bram S. from Belgium
Solo travelers
Stayed 5 nights in August 2016
Just excellent
All but pros. Super close to old town (3 minute walk). Clean rooms, thoroughly cleaned by housekeeping every day. Super friendly and very helpful staff.
Reviewed August 22, 2016

Bashar A. from United States
Families with older children
Stayed 3 nights in July 2016
Great Staff, Great location, Excellent breakfast. Everything is Good!!
Reviewed August 02, 2016

Mark W. from Sweden
Stayed 7 nights in June 2016
Excellent hotel-strongly recommend to consider this hotel
Friendly staff, good location and Clean facilities.
Reviewed June 30, 2016

Karen W. from Australia
Families with older children
Stayed 2 nights in May 2016
Nice Stay
Good location near the Old City, banks, atm, post office and shops. Friendly and helpful staff. Plenty of nice food for breakfast and huge variety. Arrived around 1am to find one bed. Staff were quick to relocate us into a twin bed room.
Reviewed June 05, 2016

Geoffrey B. from Canada
Solo travelers
Stayed one night in May 2016
Not what I payed for
Bathroom floor unclean. Looked like the room and bathroom was undergoing renovations, but incomplete. Phone to the front desk not working. Staff played loud music most of the night, had to go out to the front desk and ask them to turn it down.
Reviewed May 31, 2016

Tammy G. from United Kingdom
Solo travelers
Stayed 8 nights in May 2016
location run-down
The staff at this hotel could not do enough to please. Very courteous and hospitable. The location of the hotel is in walking distance of Jerusalem old city and many other sites such as the Garden Tomb. The hotel was very very nosey in the evening the noise coming from what sounded a little like a generator banging and clattering and emitting scrapping sounds. The hotel includes a gym. However the equipment is dated, some items are broken , electric cables run dangerously from the equipment to sockets and there was no air conditioning on. The area where the hotel is located is very very dirty. It was not uncommon see both adults and children discard rubbish on the pavements and roads and food and rubbish were scattered throughout the streets. Unfortunately I would.not recommend staying in this area.
Reviewed May 19, 2016

Brian S. from Ireland
Stayed 10 nights in April 2016
Excellent! Very friendly and helpful staff. Very convenient location.
Some of the room fittings needed minor attention eg loose screws. Given the abundance of fresh fruit available, I was surprised it was not evident at breakfast.
Reviewed May 14, 2016

bouraoui A. from France
Families with young children
Stayed one night in May 2016
Nice people and helpfull We'll Come back
Reviewed May 11, 2016

Ng C. from Hong Kong
Stayed 4 nights in February 2016
Friendly, decent and well managed.
Staff at the front desk and resturant are friendly and helpful. Room was reasonably cleaned thought it is aged. Breakfast was good and eggs to our choice was frenhly prepared. Lunch and dinner were served with good quality with right temperature and staff wrre very willing to serve. Location is 5 mins walk to Herold gate of the old city. I believe this hotel is serving customers with all their heart. One point needed to be noted if rooms are on the 3rd floor might hear noises from the top floor reaturant during the early morning or late at night when it was being under clearning.
Reviewed February 09, 2016

Parvaiz A. from United Kingdom
Families with older children
Stayed 2 nights in October 2015
Excellent Location
staff, location and food
This is a well located hotel for access to the old city. Staff were very helpful, especially at the reception desk. We arrived before 12, the two receptionist Nirvana and Lamha both were very welcoming and understood that we had been through a long journey, they went out of their way to ensure rooms were prepared and available to us straight away. They were very good for providing guidance on how to get around the old city. Staff in the restaurant were very helpful and accommodating
Reviewed October 20, 2015


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