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Excellent 8.4
Based on 105 reviews

Recent customer comments

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based on 105 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3
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Jay M. from United States
Solo travelers
Stayed one night in October 2015
Will definetly come back again
Staff are superb. Clean. Perfect location
The stay at the hotel was very pleasant. Thanks to Mirvana and Lama, they where so helpful, answered all questions. Great service.
Reviewed October 14, 2015

Tammy O. from China
Stayed 2 nights in September 2015
Great breakfast
Breakfast, location, staff
I would only rate this a three star hotel due to lack of room amenities and cleanliness. However, the breakfast is fantastic and the staff is very friendly.
Reviewed October 03, 2015

randy M. from United States
Stayed 4 nights in August 2015
room food clean
every thing is super great staff friendly everything super best place in Israel
Reviewed August 29, 2015

Walter S. from Singapore
Business travelers
Stayed 2 nights in February 2015
Nice Hotel
location, food, staff
Great place. Staff are very nice. Close to old city I would stay again next trip.
Reviewed July 27, 2015

Erik R. from United States
Stayed one night in July 2015
Wonderful stay...
location, room, and staff
Made a quick overnight trip to Jerusalem from Amman with a small group and needed a hotel that was comfortable, clean, and quiet. Well, I got two out of three, as it was during Ramadan, the street out front gets pretty rowdy after 10pm and the celebrations continue past 1am. I had asked the desk clerk that the room be on the quiet side of the building. He assured me it was. We were so tired after a long and busy day of walking and seeing all we could see in a day of walking around Jerusalem, that didn't bother with changing rooms. Other than that, it is a wonderful hotel. The rooms are fairly spacious, clean, and modern. I found the bed pretty comfortable. The staff is very friendly and helpful as well. Looking back, I probably should've had them switch rooms to the side of the building not facing the street. So be warned, if it's during Ramadan, prepare for a street party on the street out front.
Reviewed July 12, 2015

seng B. from Singapore
Solo travelers
Stayed 4 nights in March 2015
modest but pleasant
breakfast, proximity to the Old City
Taxi driver from Airport at Tel-aviv could not locate this hotel. Other than that, the stay was relatively pleasant. Breakfast is also good with a fairly wide selection. This hotel provides a water kettle but no drinking cup nor coffee and tea. will consider to use again in future.
Reviewed April 06, 2015

Ksenia S. from Russia
Solo travelers
Stayed 2 nights in March 2015
Good location & service, but old & untidy room
Service, location, food
Reviewed March 24, 2015

Walter S. from Singapore
Solo travelers
Stayed one night in February 2015
Good for value
Location, Nice Staff, good breakfast
Reviewed March 19, 2015

Helen H. from New Zealand
Families with older children
Stayed 3 nights in February 2015
Fantastic staff
The staff were amazing extremely attentive. The location was great a short stroll to Herod Gate and good resturants.
We enjoyed our stay and found the front desk,housekeeping and resturant staff fantastic. The breakfast had a range of choices and the coffee was good. The hotel is looking a bit tired but all an all a great experience.
Reviewed February 19, 2015

Saeed N. from United Kingdom
Stayed 3 nights in February 2015
A great welcoming hotel
Great location, clean, fantastic cheerful staff
We extended our stay at the national hotel because we were extremely pleased with the hotel,all it's staff such as Nirvanna at the desk, Ibrahim and Mohammad at the diner who were very cheerful with a great sense of humour and catered to all our needs, infact all the staff are great. The rooms were cleaned everyday without fail, the bathroom was spotlessly clean. Nirvanna the desk girl has extremely good memory, very helpful and perfect character.10 out of 10 guys, keep it up and will definitely be recommending the hotel to others.⭐️⭐️⭐️⭐️⭐️
Reviewed February 18, 2015