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Chanalai Garden Resort, Kata Beach

247 Koktanode Road, Kata, Phuket, Thailand (Vis kart)

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Område Kata Antall rom: 209

Nyere kundeanmeldelser

Type reisende

 

Glimrende

8,1

fra 232 anmeldelser

7 anmeldelser på norsk

Verdi for pengene
8,2
Beliggenhet
8,4
Ansattes arbeid
8,2
Hotellforhold/renslighet
8,1
Romkomfort/standard
8,1
Mat/middag
7,4
Alle anmeldelser (232)
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Vidar O. Par Norway, 13. desember 2015
Bra opphold på Kata Beach

- God plassering i forhold til stranden og utelivet
8,7
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Knut G. Par Norway, 6. februar 2015
Fint opphold

Beliggenhet til stranden........fint basseng......hyggelig betjening. (Stort sett)
8,3
Vi sendte Mail til hotellet før vi dro fra Norge.....denne fikk vi aldri svar på. Vi bestilte frokost ved ankomst. Vi gjorde da avtale om betaling ved avreise. Det ble også brukt unødvendig lang tid til skriving av kvittering ...som vi aldri så noe mer til. Vi ble ved en anledning tvunget til å skrive under på kvittering for spist frokost. Vi prøvde da å gi beskjed om avtale inngått ved ankomst. torsdag 5 Feb. 2014 ønsket vi å betale for frokosten men ble da avkrevd for 600 bath høyere enn avtale - totalt 3000 bath. Betjeningen skulle undersøke men klarte ikke på ca 30 minutter å få dette løst. Vi sa da at vi ville betale avtalt pris på 2400 bath men fikk da beskjed om at da måtte vi betale kontant. Dette ble gjort men på kvitteringen vi krevde( vi fikk den ikke uoppfordret) sto det at det var et åpent krav på 600 bath. Ba derfor om at jeg måtte få en epost på at kravet var strøket. Det er ennå ikke mottatt. Vi fortalte betjeningen i resepsjonen at vi var veldig lite fornøyd med hvordan denne saken ble forsøkt løst. Den mannlige betjeningen beklaget det hele og sa at han ikke hadde fullmakt til å løse saken. Det var en kvinne som skulle løse saken men det gjorde hun ikke
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Caleb S. Småbarnsfamilie United States of America, 24. januar 2016
bad details

swimming pools, views, proximity to beach
5,7
From day one many issues. The air conditioning broke, they fixed it, and it promptly broke again the next day. We switched rooms and that air conditioner broke repeatedly. Ants in the bathroom. Power outages (short-lived but somewhat frequent), poor wifi connections, room service with items stated as ingredients that weren't in the delivered dish, and a constant response of "we'll call back in 10 minutes," which never occurred. Most of all, this is not a main area in Kata Beach, so walking in a narrow and highly-trafficked street is required. Very dangerous with small kids and strollers. Some managers and staff offered freebies to rectify the problems, but the problems kept coming. NOT a 4-star, and barely a 3-star resort.
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Dixie L. Par Singapore, 1. januar 2016
A Little Rundown

Service Staff, View and Room Size
5,7
The reception staff who checked us in and brought us to our room was friendly and very helpful. The room was really big and we had a great view of the beach however it's obvious that the hotel requires an upgrade, the room furnishings were tired and worn out. The bedding was clean but slightly stained and frayed. The front half of the carpet in the lift (closest to the door) was worn away. Breakfast offering by the hotel was simple/basic and cost twice the same offering at a cafe just outside the hotel. For the price, I would not return. Stayed at a hotel in Bangkok for 1/3 the price which was a lot more comfortable.
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Joseph S. Småbarnsfamilie Canada, 29. desember 2015
Clean, comfortable, and convenient

swimming pool; proximity to beach; ocean view
8
highly recommended for families with young children. My 4 year old daughter loved the pool and the breakfast buffet. My wife and I enjoyed the swim up bar and the exercise facilities. The view of Kata beach was lovely from our 6th floor room.
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Yafang Z. Reiste alene China, 28. desember 2015
So good service

good service, good room setup,comfortable bed
9,3
when we arrived resort,received heartfelt welcome and served us local fruit drink ,wet towel.During our stay,resort wokers offered us good service!There is a little nosie in the air conditioner in my room,if improve this,Chanalai will be perfect.
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Sue S. Familie med store barn United Kingdom, 27. desember 2015
Fabulous staff, very friendly. Great location.

Staff, view, pool.
9
Fabulous
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Jayne H. Par United Kingdom, 27. desember 2015
Big hotel

Location, room comfort, friendly staff
8,3
Good stay, just across from the beach and shops and restaurants. Very busy with families so not enough sun loungers. Breakfast was average with excellent omelette station.
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Chong J. Par Singapore, 26. desember 2015
Good value for money

Value for money, near beach , clean
9
Awesome , enjoyable ,
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Andy L. Par Canada, 25. desember 2015
Good location but weird hotel layout

Location, location location
7,7
Great location. Outdated washroom and room. Lots of stairs to get to room. Otherwise greasy
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