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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Vis kart)

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Område Surabaya Center Antall rom: 209
Gratis Wifi

Nyere kundeanmeldelser

Type reisende

 

Bra

7,4

fra 1241 anmeldelser

Verdi for pengene
7,5
Sted
7,2
Ansattes arbeid
7,5
Hotellforhold/renslighet
7,5
Romkomfort/standard
7,7
Mat/middag
7,2
Alle anmeldelser (1241)
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Daniel S. Familie med store barn Indonesia, 31. januar 2010
Saya Stay di Novotel Surabaya Jan 29-31

Tempatnya Tenang dan Fasilitas kolam renangnya cukup bagus. Room Service bagus dan enak
8,7
Novotel Surabaya sangat baik untuk saya secara overall.Kolam renang yang besar, Kamar yang besar dan rapih. Untuk TV nya harusnya sudah LCD.Untuk di kamar saya 236 saya meletakkan makanan dan ada semut.Seharusnya tidak boleh.Secara Total saya Puas atas pelayanan mulai dari doorman, reception sampai bell boy. Security juga bagus.
Restauranttips: Dekat ke Surabaya Town square dan jajan.Taxi blue bird highly recomended
Farzilah R. Gruppe Malaysia, 14. desember 2014
Value for money

Velue for money, clean and great location
7,7
we stay only 1 night at this hotel. Its a clean hotel with a great view of swimming pool. Food a nice and value for money. Room are big with king size bed. Sexy toilet and super clean. Unfortunately the service in this hotel was super slow. I have called restaurant for a cutter to cut fruit no one answer my call. so on the next day I have called again for a same request, this time there is an answer but its take almost 25 minute for the staff to come to my room. Novotel really need to improve their 4 star service.
Yvette C. Småbarnsfamilie Australia, 11. desember 2014
Don't order cocktails ! They can't make them

Pool / bedroom / taxi availability
7,7
Min J. Foretningsreisende South Korea, 9. desember 2014
excellent staff performance

hotel condition, staff performance, room comfort
9
Deepak K. Foretningsreisende Indonesia, 8. desember 2014
Good Hotel and comfort

food excellent/price ok/staff good service
8,7
Food excellent. hotel and everything good only less employee to take out dirty plate after meal. many guests put infront the room and no body clean up. need manager to look around . also new door at bath room i think unsuitable cos heavy and diff to close the door.
Hanryco S. Foretningsreisende Indonesia, 6. desember 2014
Comfortable and value for money

Comfortable room, friendly staff and value for money
9
The hotel is very nice with eye comforting design and greens. Very rexommended for business traveller and also family, since the pool alsi very cozy.
Kartika K. Reiste alene Indonesia, 5. desember 2014
Good

Good expensive comfort
6,7
Feliana F. Familie med store barn Indonesia, 30. november 2014
Nice and comfortable

clean, new, and cozy
8
great place and great time in surabaya
Frangky L. Foretningsreisende Indonesia, 28. november 2014
good location, great food and comfort

location, food and room and view
8
Simon V. Foretningsreisende Netherlands, 26. november 2014
if you plan to Stay do not stay at the old rooms

Actually did not found much, but the Cappuccino at the lobby bar was good!
4,7
The Stay at the hotel was far from perfect, the room I had at the garden building on the 8th floor, was spacious, but way to old, the whole rooms smells bad, and gives you an uncomfortable feeling the moment you walk in the room. It's way overdue for a renovation. Partly was ongoing during my stay. Will not return anymore until I know all the rooms and the hotel has been renovated.

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