Glimrende 8,3
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Om Sheraton Grand Macao Hotel, Cotai Central


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  • gratis wifi på alle rom
  • wifi i fellesområder


  • betjent parkering
  • bilutleie
  • drosjetjeneste
  • flyplasstransfer
  • parkeringsplass
  • transportservice

Ting å gjøre, slappe av

  • badstue
  • billettbestilling
  • dampbad
  • hage
  • kasino
  • massasje
  • spa
  • treningssenter
  • utendørs svømmebasseng
  • utflukter
  • yogarom

Mat, drikke og snacks

  • bar
  • bar ved svømmebassenget
  • kaffebar
  • restaurant
  • romservice
  • romservice hele døgnet

Tjenester og bekvemmeligheter

  • aviser
  • bagasjeoppbevaring
  • butikk
  • concierge
  • daglig rengjøring
  • felles stue/TV-område
  • gave-/suvenirbutikk
  • klessvask
  • minibank
  • renseri
  • røykeområde
  • safe
  • salong
  • valutaveksling

For barna

  • barnebasseng
  • barnepass
  • familierom


  • 24-timers innsjekking
  • døgnkontinuerlig vakthold
  • døgnåpen resepsjon
  • fasiliteter for funksjonshemmede
  • heis
  • kjæledyr tillatt
  • rask inn-/utsjekking
  • rullestoladgang


  • engelsk
  • filippinsk
  • indonesisk
  • italiensk
  • japansk
  • kinesisk (kantonesisk)
  • kinesisk (mandarin)
  • koreansk
  • malayisk
  • portugisisk
  • thai
  • tysk
  • vietnamesisk
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Nyttig informasjon

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Nyeste kundeanmeldelser

Type reisende


  • Renslighet 8,8
  • Fasiliteter 8,2
  • Beliggenhet 8,4
  • Romkomfort/standard 8,7
  • Ansattes arbeid 8,3
  • Valuta for pengene 8,0
  • Mat/middag 7,6
Sorter etter


gayondato fra Singapore
Deluxe suite
Opphold på 3 netter i oktober 2016
I am disappointed.
I have been staying in similar room class before. This recent.stay had zero benefit. They prevent access to lounge for club rooms. However in their in house /TV screen info they mention all club room has access. My room at 3862 / Sky Towrr was infested. I had several bugs bite on my arm. Though they change room the next day. The room was not clean as well. I had itch all over my body when I sat on the living room chair. Due to this bad experience I have fear of returning on the 12 of November. Please help. I want to cancel my 3 rooms reservation for 12 to 15th November. Change to a newer hotel near by. I can't afford to expose my guest to similar experience. Juana
Skrevet 06 oktober 2016


HYUNJIN fra Sør-Korea
Deluxe rom
Opphold på én natt i september 2016
Not bad
It was not bad stay
Skrevet 05 oktober 2016


Matthias fra Sveits
Reiste alene
Rom Deluxe med king-size-seng eller 2 enkeltsenger og utsikt over Cotai
Opphold på 2 netter i september 2016
Still looking for a 5 stars standard
I do not really know how to start this review otherwise than by saying that I was truly disappointed by our stay at the Sheraton Grand Macao Hotel. This was supposed to be a fun and relaxing trip as it was planned for the birthday of my brother (we were 3 people). The price of the room was 325 USD per night, breakfast inclusive...and we stayed 2 nights. Arrival: As requested on Agoda, we wanted an early check-in as our flight arrived early morning. The manager refused our request on arrival as he said that the hotel is fully booked. He said that we should come back around 3PM for check-in. We left our luggage at the concierge and went to visit Macau and its beautiful old town until 3PM. Check-in: Chinese groups of tourists spitting everywhere, in the ashtrays, even on the floor at the entrance. The reception is packed. 20-30 minutes waiting at the reception in an airport type queue to finally arrive at the counter. The staff at the counter were very professional and helpful. We confirmed that we are still 3 people (as on our Agoda booking) and that we are here to celebrate a birthday. No problem, the receptionist told us that we have 3 beds. So 45 minutes later we were on our way to discover our room. Arrival in the room: Everything was clean but we discovered a room that had a bathroom taking up to 50% the size of the room which made that for 3 people the place became quickly very small. No problem, we can understand that it is a twin bed room normally... Then surprise: No 3rd bed and the view on the horrendous nearby hotel wall, instead of a Cotai view as we paid for...We called the reception complaining about the view and the missing bed. Operator apologized for the room and said that the hotel is fully booked as it is Chinese National Day. For the 3rd bed he apologized as well and told us that it will arrive very shortly...3 calls and 1 hour later, the 3rd bed arrived. Night time at the hotel room: Normally in every 5 star hotel
Skrevet 05 oktober 2016


Thitima fra Thailand
Familie med små barn
Deluxe rom
Opphold på 2 netter i september 2016
Good location
Skrevet 04 oktober 2016


Radiana fra Singapore
Opphold på 2 netter i juni 2015
a great stay!
Skrevet 03 oktober 2016


Rens fra Nederland
Deluxe rom
Opphold på 3 netter i september 2016
Don't do it for the pool
So this hotel is one of the cheaper ones around, but the pool is just sad. The room itself is great, just like any other quality room from Sheraton. Depending on your room location you might have a nice view as well. The lobby is a bit chaotic as it is sort of inside a shopping mall but you''ll figure it out. The free bus from and to the airport is a nice feature as well.
Skrevet 03 oktober 2016


Hiu fra Hongkong
Familie med eldre barn
Opphold på én natt i februar 2016
If consider to only stay and move about in the nearby hotels, casinos and watching shows there. Loc
Very time consuming to check in and check out of the hotel.
Skrevet 03 oktober 2016


Goh fra Malaysia
Familie med små barn
Deluxe rom
Opphold på 2 netter i september 2016
Happy to stay with the cleanliness and good view
Clean room, good services, good view and friendly staff and he also provide us information for us as tourist, also have the goodies bag for little child, very happy to stay here and will come back again.
Skrevet 03 oktober 2016


SURENDRA fra India
Opphold på 2 netter i oktober 2015
Staff very good and hospitable. Excellent value for money Recommend the couple must enjoy buffet dinner in the hotel itself
Skrevet 03 oktober 2016


Kaman fra Hongkong
Familie med eldre barn
Deluxe rom
Opphold på én natt i september 2016
Location and Facilities
Easy to go to shopping around Sands Macau Convenience and Good location!
Skrevet 02 oktober 2016


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