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Nyeste kundeanmeldelser

Type reisende
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fra 1686 anmeldelser
  • Hotellforhold/renslighet 8,2
  • Fasiliteter 7,7
  • Beliggenhet 8,7
  • Romkomfort/standard 8,3
  • Ansattes arbeid 8,6
  • Verdi for pengene 8,5
  • Mat/middag 7,6

9,7 Tim B.
United Kingdom
21 november 2014
What more could you want?!
Location, value for money and staff
Centrally located, we chose this hotel based on agoda recommendations and we weren't disappointed... So much so we came back for a night after our trip to Halong bay and Cat Ba island. The hotel was neat, with big rooms and a very dedicated team - probably our favourite place since visiting south east Asia over the past 8 weeks. Big shout out to hotel staffs who were so inviting on our first night and upgraded us and sorted out a mix up with the laundry with very little time. An amazing hotel and I'd be happy to recommend to anyone

10 Miroslav M.
Slovakia
16 november 2014
excellent
food, personal, wilingness

9,3 Lee H.
Singapore
03 januar 2015
Good location, friendly & helpful staff
Friendly & helpful staff, location & value
Check in was a breeze even though it was late because of flight delay. All front office staff was exceptionally friendly and helpful - help to arrange for tours in Hanoi and nearby provinces including Sapa, Halong Bay and Ninh Binh province. Though it may cost a bit more compared to other agencies, it was worth because of good arrangement and guides. Location is good because it's within city and walking distance to some places of attraction like the lake and Water Puppet Theatre. In general, it's a good hotel for first timer to stay in Hanoi.

10 george P.
United Kingdom
12 desember 2014
nice stay
nice staff , nice foods , good location
very pleasant stayed ! nice staffs , nice foods , clean room , good city view , Joe gave good price

5 Arthur M.
United Kingdom
05 februar 2015
Hotel in really a 2 star
Staff
The staff were nice, but the hotel is in need of a good clean and some general maintenance, it is very old and the rooms smell. The breakfast is cold, ie. cold fried eggs, the eggs have been pre-cooked and are put on the breakfast table on a plate and just left, not kept warm or a cover over them, as is all the food.

7,7 The N.
Australia
08 november 2014
Good value for money. Location is very centralized
The staffs are very good. The room is quite comfortable and best value for money
Good

7,3 Lan V.
Vietnam
11 november 2014
good location, clean, friendly staff
good location, clean, friendly staff
located in old quarter, easy to access the favorite place of Ha Noi. Room is comfortable, quite small but acceptable with the price. I will come back here.

4,3 ryan B.
United States of America
23 november 2014
Wouldn't recommend, definitely will never be back
good location, checking out, not going back
Upon first impression it seemed nice, then it turned into something travel stories are made of. One of the staff was probably drunk when we arrived. Later we learned you couldn't walk in or out the front door without being harassed with a tour option or another way for them to make a commission. Cold showers the first morning. Followed by a breakfast fit for cockroaches. Seriously, there were cockroaches hiding under plates. Not that the food tasted good anyways. They grow a lot of coffee in Vietnam, the hotel's was some of the worst i had in country. Bathroom was old, internet was really slow and hit or miss. Good location, but this isn't a place where i'd recommend to anyone.

10 Terence T.
Malaysia
04 november 2014
Family Hotel, A Must Stay!
Friendly hotel staff, great location, good food
The staff are very helpful, making sure we were comfortable and relaxed. We arranged our tours through the hotel and there was no problem at all. Breakfast in the hotel was nice, with food replenished very frequently. The location is very near to Hoan Kiem Lake and the Night Market.

10 Terence T.
Malaysia
04 november 2014
Coming back to a warm place
Location, Staff Friendliness
The rooms are spacious and comfortable. The staff are very attentive and friendly. Although many times we arrive back at the hotel at wee hours and tired, they still greeted us with warm hearts. Tours were arranged by hotel staff and it was very enjoyable.