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Neptuna Kata Hotel

174,151 Thaina Rd. T.Karon, Kata, Phuket, Thailand 83100

Recent customer reviews

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Above average

5.5

based on
10 reviews

6 reviews in English

Value for Money
5.2
Location
7.4
Staff Performance
5.2
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
5.0
Food/Dining
4.2
All reviews (10)
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Erika K. Couples Finland, January 28, 2016
Best location

Location, Value for money, Room
9.3
Our stay in Phuket was special, because of the hotel we found. The location is great, with restaurants, 24 h minimarts, pharmacies right next door. Both Kata and Karon beach are a 7 min walk away. No need for overpriced transportation if all you want to do is enjoy the sun and the beach. There's a very cheap food market right by the beach, only 7 min from the hotel. The staff is friendly and professional.
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Roman D. Couples Ukraine, January 10, 2015
Never go there!
3.7
Awful
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Hien N. Families with older children Thailand, January 2, 2015
Ok

- clean, hotel is in middle of Kata, not far from beach
6.7
- no parking car - staff were not well perform - little pricy for family room 4 persons, because the price when booking is about 2000 for 3 persons then charged for 600 for another person,
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Ulla-Maija M. Groups Finland, January 4, 2013
Not so good

if you like girlbars
2.7
Rooms were dirty and they didnt clean those even we asked. Toilet dosent work. Next building was girlbar and in the area behind that building were lot of girlbars.
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Matthieu P. Couples France, December 27, 2012
Worst reception, bad hotel...

Rooms clean enough but not that much.
3.3
You will be "welcomed" without a smile or hello. You will be asked 2000 bahts as a deposit for damaged room. No window in the rooms so it smells bad. There is a balcony on the 5th floor which could be nice if not used to party all night: impossible to sleep. The day after we had a tour and nobody came so I asked the reception if they could give a call. After insisting he did agree and charged me 20bahts which is I think 10 times the normal price. Do not expect to have wifi in the rooms : there is Internet in the reception only (when it works). I will not come back in this hotel nor recommend it.
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Reindert F. Couples Netherlands, November 11, 2012
Worst hotel experience in a long time

Location
3.3
The reception is unfriendly and not helpful. At 10PM the front door was closed, the hotel reception decided to leave his desk, we had to wait outside for ten minutes, the doorbell and phone were left unanswered. A taxi driver informed us this was normal for this hotel. The location is fine but the streets were noisy and the windows thin. We booked two nights and left after the first, that's how terrible this hotel is. Find something else, avoid the Neptuna!
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Diego S. Solo travelers Italy, January 14, 2015
Dopo 4 anni sempre lo stesso

Vicinanza con la spiaggia, ascensore e pulizia
7.3
C'ero già stato nel 2011, il problema di questo hotel e' che a 950 bath la camera non ha la finestra e dal bagno, presumo dalla doccia fuoriesce un cattivo odore questa cosa l'avevo notata anche 4 anni fa quando vi avevo già soggiornato, il problema si risolve lasciando aperta l'acqua della doccia, le cose positive sono pulizia, tv in camera, aria condizionata e ascensore mentre non ha finestra in camera
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Crisera M. Couples Italy, January 11, 2015
pessima esperienza
4
alla reception c ha ricevuta l a detta antipatica...voluto 2 passaporti ..impiegato mezz ora a registrare il tutto.. richiesto 1000 Bat caparra x chiavi. .. camere senza finestra ... il gg dopo siamo scapatti
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Juha K. Couples Finland, January 13, 2014
Aurinkoa ja rantalomailua.

Halpa hinta, keskeinen sijainti pääkadun varrella lähellä rantaa.
7
Yllätys oli, että huone oli ikkunaton, mutta muuten ihan hyvä. Hotelli sijaitsi erittäin keskeisellä paikalla hyvien ruokapaikkojen ja rannan läheisyydessä. Ainut miinut oli viereinen tyttöbaari.
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Taavi A. Solo travelers Estonia, February 11, 2014
Jäin väga rahule.

Hea asukoht. Hea hind. Viisakas ja mugav hotellituba.
8
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