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Very good 7.9
Based on 31 reviews

Recent customer comments

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Very good

based on 31 reviews
  • Cleanliness 8.0
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 6.5

Doug W.
July 24, 2014
Large comfortable room on the Gold Coast
Room size, setup and location,
Experience was generally positive. West facing room did however get hot in the afternoon. There were also issues with noise from traffic and light rail construction.

betty A.
June 24, 2014
Good service Very clean Good location
Friendly good service. Rooms very clean and location is excellent

Prapasri S.
May 22, 2014
Suitable for family stay
Staffs were great helpfully. Fast check in and out. Easy access to the beach
Very comfy, just a few minute access to the beach. Close to shopping centre.

Nathan J.
May 08, 2014
Great location directly across from the casino!
Location, public transport, value for money
Great stay, fast check in and great service. Good for casino visits ;)

Ben H.
October 31, 2013
Close to shops, close to the beach

Sarah P.
New Zealand
October 27, 2013
Comfortable, Good Location and Friendly Staff
Close to Draculas, very helpful friendly staff and great size room, kitchen and aircon
It was very good, affordable and relaxing. The only bad things I can say is it the resort could use a little more maintenance and slightly higher cleaning standards. Just general wear and tare in the lifts being a bit scratched up for example and wear and tare on the bathroom fittings. The room was reasonably clean but a fair bit of dust especially in the bathroom, the dishes weren't extremely clean either. Maybe even better quality outdoor furniture, it was a bit uncomfortable. But it was still a very nice stay either way.

Rob C.
October 20, 2013
Enjoyable, relaxing, comfortable stay
Great location , extremely friendly and comfortable staff, great room!
Loved it, I'll definitely be back to stay at Neptune Resort. Thank you to the friendly, helpful staff !!

Christine M.
October 15, 2013
Pleasent and would stay again.
Clean, well priced, great location.
It was all we needed to enjoy our stay, large bathroom, well equipped kitchen, large bed and great views.

Cathleen Z.
October 08, 2013
nice, relaxing
Room we were in needs a upgrade, needs a comfortable bed and the shower had mould in it, not nice.

Annette R.
August 29, 2013
Central to everything!
Quiet. Close to shops and restaurants. Clean and affordable.