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Recent customer comments

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based on 78 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 6.8
  • Location 7.7
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.3
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Jessica B.
May 27, 2015
Misled upon booking
spacious room, location and foot massage
We arrived late at night and check in was quick and easy. The next morning we asked where the pool and gym was only to be told there wasn't one. We were extremely upset as there were other hotels in the area for similar price that offered pool and gym. The manager wasn't there at the time so we went to breakfast then came and saw him. We showed him the site that advertised a pool and gym. He was very apologetic and offered a free room upgrade. As we were checking out the following day we felt this would be more unconvenience to have to pack up and move. We counter offered with a complimentary foot massage which is in fact almost a full body massage. We could see the manager was genuinely upset by what had happened and wanted to help rectify. We did appreciate this however were still upset at the fact that we did not have access to a pool or gym. Pros Spacious standard rooms Good buffet breakfast Nice staff Good location Great foot massage Cons No pool or gym

Hsu T.
May 07, 2015

Poh S.
April 13, 2015
Well kept place
Clean and neat, affordable and friendly staff
The hotel name was change from Vista to Nesta, but the staff remains the same and its was nice that the hotel could recognize me when I check in...a feel of home away from home.

Brendon J.
March 28, 2015
Awesome room and good service.
Good service from front desk staff, location and cleanliness
Everything was great except for the parking bay where I had bad experience when parking my rented motorbike. The attending staff was not helpful and even told me off that the parking bay was for the hotel staff instead. Otherwise, it was pretty awesome.

Stacy H.
February 10, 2015
Clean and Helpful
The food is decent. The room is clean and warm. The doorman is really helpful.

Poh S.
October 27, 2014
Nice clean rooms
Clean room, Fast internet and frinedly staff
The room is nice, neat and clean. The staff were very professional in their work.

tan B.
October 14, 2014
quiet place
clean room,quiet location n near railway station.

Passakorn S.
October 02, 2014
Pleasant service, great location and cleanliness
Overall satified. Locations is the most important factor I chose to stay at Vista Hanoi Hotel.

nichakarn O.
September 01, 2014
this hotel is near shopping area and night life.
clean, nice decorate,friendly staff

Miyuki T.
July 05, 2014
Very comfortable hotel
The fridge was broken in my room, but staff changed to new one quickly.
It is located near Hanoi station and the old city area. Beak first was very good. I had just one concern of weak water pressure in a shower.