Very good 7.5
Based on 1304 reviews

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About New Asia Heritage Hotel


Offering quality accommodations in the sightseeing, restaurants, culture district of Penang, New Asia Heritage Hotel is a popular pick for both business and leisure travelers. Set 0.1Km from the excitement of the city, this 2-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Upside Downtown Museum, Kidland, Huang Chen Hao Tea Art Imp & Exp Sdn Bhd within close reach, visitors to the hotel will just love its location.

At New Asia Heritage Hotel, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as massage. When you are looking for comfortable and convenient accommodations in Penang, make New Asia Heritage Hotel your home away from home.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Rental car
  • Bicycle rental

Things to do, ways to relax

  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Shared kitchen

Access, services, and conveniences

  • front desk [24-hour]
  • Check-in/check-out [express]
  • Luggage storage
  • Laundry service
  • Pets allowed
  • Safety deposit boxes
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

For the kids

  • Family room

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 usd
Check-In From: 01:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1Km
Distance to Airport: 25km
Non-Smoking Rooms / Floors: YES
Number of Floors: 2
Number of Rooms : 24
Reception Open Until: 04:00 AM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1912
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 7.3
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for money 7.8
  • Food/Dining 6.2

Melisa F.
United States
August 20, 2016
Favorite in Penang
This is the ideal place to stay while visiting Penang. It is in an awesome location on Kimberly Street. In the morning, when you step outside the hotel, you are greeted by the most delicious breakfast foods imaginable! Same in the evening. The hotel has a wonderful, semi-outdoor room filled with tables to eat in so you don't have to eat out on the street. They also allow you to use the dishes from your kitchen should you need them. The location is close to two picture museums, Komtar mall, Armenia street area, and also Little India. It's the perfect locale! The staff at the hotel are beyond friendly, helpful, and a pleasure to see every day. I think the best thing about the hotel is the staff. We have been traveling for several months throughout SE Asia and the people who work here make you feel like you are at home. We are truly grateful for that. The room is nice, and has a flavor of its historical surroundings. The Wifi worked just fine, and the room was cleaned whenever requested. We loved our stay here and will definitely be back!

Max W.
August 19, 2016
We'll be back
Loved the place. Has the family feel, great staff.

Lloyd H.
South Africa
August 17, 2016
Great spot right on Kimberly Street
Super close walking distance to all the great street art and markets, also round the corner from a bus stop for the free CAT bus loop. Great friendly staff and open tables to work at, enjoyed our stay here...

Chung O.
August 12, 2016
Good location and friendly
Location is good

August 01, 2016
Great location but lack of confortability
Located right at the busy street thus u wouldn't get good sleep. Air conditional is also not cold enough and can only feel the breeze at wee hour. Anyway, location is great where u easily get various of local foods, right in front and next of the hotel.

Choei Y.
August 01, 2016
The bad sheet dirty, air cond not cool enough, the furniture very old but the location very good for food hunting

rudy L.
July 17, 2016
Family room
Room 114 aircond so hot

rudy L.
July 17, 2016
Familly room
Room 113 goood aircond... poor bathroom

Eileen W.
July 11, 2016
Choosing a room with balcony and facing the main road, we facing the problem of sleeping as there is too noisy. Air-cond is not cold.

Fanny F.
June 28, 2016
satisfied but the bad point is there's no lift so we have to carry our luggages upstairs


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