Good 6.5
Based on 23 reviews

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About New Ayuda Puncak Hotel


For travelers who want to take in the sights and sounds of Puncak, New Ayuda Puncak Hotel is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Gunung Geulis Golf Course give to this hotel a special charm.

New Ayuda Puncak Hotel also offers many facilities to enrich your stay in Puncak. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, meeting facilities.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, desk, satellite/cable TV. Throughout the day you can enjoy the relaxing atmosphere of the outdoor pool, garden. Whatever your purpose of visit, New Ayuda Puncak Hotel is an excellent choice for your stay in Puncak.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • restaurant(s)


  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • family room
  • garden
  • shops
  • smoking area

Business & money services

  • meeting facilities
  • business center
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 5
Room Voltage: 220
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.3
  • Facilities 4.7
  • Location 6.7
  • Room Comfort/Standard 6.4
  • Service 6.8
  • Value for Money 6.5
  • Food/Dining 6.7

Farhath F.
Sri Lanka
March 09, 2015
I would call this 2 star or less
Friendly staff
Not very pleasent. Toilet too small. Not clean. Bed not comfortable. Cudnt find the switch for missot light. Over all. Not happy.

Diah B.
September 10, 2014
great place
I think the best thing I see is only the clean room, the others is usual.

Muhaimin H.
July 24, 2014
Cost Efficient
The hotel has a good location, room and facilities. Unfortunately when I came to the hotel, the swimming pool is not clean so we cannot use it.

maria C.
June 27, 2014
wonderful & peacefull
location close to Jakarta, good surrounding, comfort room
Hotel facilities are good, parking space would be issue if there is conference / company meeting on going. Park & green surrounding, makes good wheater, if you wanna enjoy nice clean air. But still close to the city (highway access) and local restaurant. Also close to major attraction (tea plantation). overall, my stay was quite and nice to take a break from city hussle.

tinoy H.
January 17, 2014
Very Happy
Spacious rooms, beautiful scenery, friendly employees
There is a green rice paddies and fish therapy is very pleasant

Per N.
December 27, 2013
Nice family hotel
Quiet, nice garden, good room service
We had a big nice clean room, but of some reason I found it unconfortable, I can not really put my finger on the reason. We had a nice terrass with a nice view of the beautiful garden. Tew WiFi did not work inside the room only on the terrass.

Harnanto E.
October 29, 2014
New Ayuda
Pelayanannya ramah, masakannya enak, suasananya nyaman

hasni O.
April 04, 2014
keadaan yang tidak berapa menyenangkan
1. petugas hotel yang ramah dan mesra

Sri P.
July 28, 2016
Harga ga sesuai dengan fasilitas
Kamar 700 rb seperti kamar 200 rb an... Kebersihan kurang... Breakfast ga enak

septriani D.
July 15, 2016
Lumayan lah..
pertama datang mau chek in dimintai email dr agodanya,, mungkin systemnya belum online seperti hotel lainnya,, jadi kalau mau kesini booking pakai agoda, jangan lupa ya save email confirmationnya atau di print.. menginap disini viewnya Ok, Fasilitas ya lumayanlah,, tetapi menurut saya pelayanan kurang baik, breakfastnya kurang variatifnya dan ketika makanan sudah habis staff di restorannya tidak cekatan untuk refil atau menambahkan makanannya lagi, sehingga kami menunggu lama untuk itu.


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