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Good 6.9
Based on 58 reviews

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About New Gloria Garden Plaza

Description

Whether you're a tourist or traveling on business, New Gloria Garden Plaza is a great choice for accommodation when visiting Harbin. The hotel is not too far from the city center: just 1.0 km away, and it normally takes about 50 minutes to reach the airport. With the city's main attractions such as Zhaolin Park, Harbin Renmin Fanghong Shengli Memorial Tower, Flood Control Monument within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, New Gloria Garden Plaza is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include 24-hour security, daily housekeeping, free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, free welcome drink, in-room tablet, locker. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, New Gloria Garden Plaza hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 60 CNY
Check-Out Until: 12:00 AM
Distance from City Center: 1.0 km
Number of Restaurants: 2
Number of Rooms : 259
Room Voltage: 220v
Time to Airport (Minutes): 50
Year Hotel Built: 2004
Year Hotel Last Renovated: 2010
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Agoda Verified Reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.0
  • Location 8.7
  • Room Comfort/Standard 6.7
  • Service 6.9
  • Value for Money 6.1
  • Food/Dining 6.4

5.6 Nigel P.
United Kingdom
February 18, 2016
Looks nice but.......
I stayed here 6 years ago and had a really poor room,the staff spoke little or no english and smokers everywhere. So this time got a decent room,otherwise nothing has changed...............Sorry but unless you speak mandarin or have a speaker in your group its just a bed.Breakfast is ok and rooms now ok.Location is fantastic.

4.7 Thomas B.
Switzerland
October 22, 2015
mixed feelings..
location to the river, large room
We went during the Ice Festival. Location is good, as it's close to the frozen river. Room was big, but stuffy from the heating. Bathroom reeked of sewage, the smell coming out of the shower and toilet, probably because of frozen pipes in the city. We used several cans of room spray, not change. Quite bad. Food mediocre. Staff not able to speak English at all, even barked at my Chinese friend if she does't speak Chinese (she actually did!). 5 stars way overrated!

6.3 xuyen P.
United States
August 18, 2015
Good location, it is not 5 stars hotel
Hotel is in front of river side, at center of all activities, close to Rusian built building
We got to the hotel and could not check in because hotel did not get my reservation from Agoda, waited for 30 minutes but they could not find my reservation, I had to call Agoda to resolve the mishalf. The hotel is in best location but it is old, over price and it is 3.5 stars.

9.3 Ching C.
Hong Kong
June 02, 2015
Convenient location to shopping
food shopping hospitality
:)

7.7 sektino K.
Indonesia
April 14, 2015
VERY GOOD LOCATION
LOCATION, LOCATION, LOCATION
WE JUST 1 NIGHT, LOCATION IS VERY GOOD. MANY ATTRACTION SURROUNDING WILL BE BACK AGAIN

6 Shiau C.
Malaysia
March 28, 2015
Not worth the price
Location
The standard of the room is not worth the price. I had a room with the toilet flushing was not working.

7.7 tilak K.
Australia
February 06, 2015
my stay
location
there were no people to help you to take your luggage to your room. need more English speaking staff at the hotel. no street maps were available. the otherwise was very helpful.

8.3 James A.
Australia
February 06, 2015
Great location
Location, courteous staff, good value
My Wife and I stayed here for 2 nights from January 30, 2015. Our first room had a very bad smell but the staff were more than helpful in relocating us to another room. Found the beds to be too firm. Definitely not 5 star, but a great location.

8 BRUCE M.
United Kingdom
February 03, 2015
Great location, great town
Location, warmth, size
Hotel was warm, very important in January/February and generally comfortable. Location is perfect for central street, frozen river activities close by, nearby night life fun( the club in Chao Street, 3rd floor - about 5 minutes walk, away is a MUST). Amazing Snow & Ice Festival 20 minute taxi ride away which should cost 15-20 RMB if metered. As many other reviews, the taxi drivers will rip you at most opportunities - always agree the price or ensure they set the meter running - example: Taxi from airport 300 v hotel arranged return to airport 200 (incl airport entrance fee???). Overall a great weekend in one of the nicest, friendliest towns I've visited (in the world).

8.3 Nickolas S.
Canada
February 01, 2015
Definitely recommend
Location, Breakfast buffet, helpful manager
This hotel is in the perfect location, on the river across from Sun Island and Snow World, at the corner of Zhongyang Street the most popular pedestrian shopping street and a very pleasant 10 minute walk to Zhaolin Park. We were given a free upgrade to a massive suite, so cannot comment on the standard room. Like many Chinese hotels the lobby is impressive but the rooms are not really decorated, without pictures on the walls and are rather bland. The bed was very comfortable and there were separate thermostats to keep the rooms at a comfortable temperature, not always the case in other hotels in China we have found. Previous reviews commented on the smell in the bathrooms. This is common throughout China because toilets are generally installed without P traps and not because of poor cleaning. Room cleaning and restocking the bar fridge need to be improved, both are haphazard. The staff at reception speaks a very small amount of English but they are kind and friendly, do their best and are pleased if you make any effort to speak any Chinese. Xièxie ni (thank you) can go a long way. If you show them a picture or tell them where you would like to go they will write it out in Chinese characters to show the taxi driver or to get directions. The hotel manager Mr Andrew Lo speaks English well & is very helpful. Our luggage was delayed en route & he personally arranged to have it delivered to us. Throughout our stay he inquired a number of times if there was anything more they could do to make our visit more enjoyable. The restaurant staff was very helpful. The menu is not translated but has color pictures. We chose according to the picture & not only did they add on soup & an extra fish dish they gave a discount because we were staying at the hotel. The meal was delicious & abundant. We couldn't finish everything. The breakfast buffet was super with an excellent balance of Chinese/Western dishes, good coffee & we never saw a dish run out.


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