Above average 5.8
Based on 15 reviews

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About New Grand Park Hotel

Description

Well-positioned in Surabaya Center, New Grand Park Hotel is the ideal point of departure for your excursions in Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Pasar Atom, Jembatan Merah, Kong Co Kong Tik Cun Ong Temple give to this hotel a special charm.

New Grand Park Hotel also offers many facilities to enrich your stay in Surabaya. While lodging at this wonderful property, guests can enjoy 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas, valet parking.

New Grand Park Hotel is home to 118 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, non smoking rooms, air conditioning, desk, mini bar. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. New Grand Park Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Surabaya.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • massage

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • garden
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200000 IDR
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 118
Time to Airport (Minutes): 45
Year Hotel Built: 1973
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 5.1
  • Facilities 4.0
  • Location 7.5
  • Room Comfort/Standard 5.7
  • Service 5.7
  • Value for Money 5.5
  • Food/Dining 5.5

sherly S.
Indonesia
March 30, 2016
Good
Near shopping center

Hendrik W.
Indonesia
September 27, 2015
Near shopping center
Near shopping center, good room condition, good breakfast
It was nice because near atom mall

Lexius P.
Indonesia
October 20, 2013
it is basic standard hoyel
large room, nice garden, fast checkin/out
nothing special about this hotel which is very basic service. But there is cheap shopping all near by of this hotel.

Lishi C.
United States
December 03, 2012
Great location
Value for Money:
It is near the center of Surabaya, easy access to shopping.

Takashi I.
Japan
October 05, 2013
ちょっと古めの安いビジネスホテル
宿泊料金が安め。 朝食付き。 部屋が広め。
訪問する会社に近いということから予約しました。 古い有名ホテルということで、タクシーの運転手は皆知ってましたが、一人で探すとなると少し大変ですから、タクシーで行った方がいいと思います。 「昔はいいホテルだったんだろうな」という趣のあるホテルですが、今となっては古いだけです。 部屋のドアは歴史を感じるような古いものでした。 部屋は広めの間取りでしたが、コンセントは洗面台横に1つしかありませんでした。 Wifiは部屋では使えませんでした。 1階のレストランで使えるようです。(私は結局使用せず) 朝食付でしたが、内容は数種類。期待しない方がいいです。 近くに大きなショッピングセンターがありますが、夜間はほとんど何もない状態になるので、 コンビニなどであらかじめ必要なものを買ってからホテルに行くのがいいと思います。 よかったのは、スタッフの対応! 夜行列車が朝5時半に着いたので、朝6時過ぎにダメもとでチェックインしに行ったらOKしてくれたのはありがたかった。 本当は昼12時すぎでないといけない所を、入れてくれて本当に感謝!でした。

SHOGO K.
Japan
January 06, 2013
wifiが無いのは辛い。あとはおおむね満足
二昔前の高級ホテル
部屋は広くバルコニーもある。ただしインターネット環境がまったくなく、そこが大きなマイナス。 朝食は、種類が数えるほどしかなく、ジュースもある日と無い日がある。 フルーツも1種類で、レモンだけの日もあってビックリ。 部屋は、独立した机が使いやすかった。 バルコニーもあってかなり広い。 隣が地元の人向けの大きめのショッピングモールで、買い物や食事には不自由しない。 ただし、近くにコンビニが無いので、夜の買い物は不便。 タクシーの運転手はホテルの名前を言ってもまずわからなかった。

fredi Y.
Indonesia
May 24, 2016
Kecewa
Hotel terlalu jadull dan bayk nyamuk. Sekali +ac. Jadull atau ac lawas

Dewi S.
Indonesia
November 17, 2015
great location, no wifi to room
lokasi, lokasi, lokasi
Lokasi sangat strategis samping itc dan belakang pasar atum, lobby hotel is worse, untungnya minta room terbaru setelah renovasi, walaupun kamar dikasih kamar terbaru, colokan listrik masih menggunakan yg lama (cabang 2) dan hotel tidak menyediakan untuk tamu diluar pulau jawa even staffnya juga tidak meminjamkan saya. Laptop dan iphone saya tidak ada baterai selama menginap, tab saya masih dibantu isikan oleh staff reception pagi dan malam, kalo tidak saya tidak dapat menghubungi orang rumah saya. Wifi tidak bisa terbaca hingga kamar saya, padahal saya 1 lantai dengan lobby.

afa A.
Indonesia
February 02, 2014
kamar yang tidak sesuai dengan foto
kamar lama, ac tidak dingin, agak kotor
saya tidak akan menginap di hotel ini lagi, karena saya merasa kecewa karena tidak sesuai dengan gambar

Yetty T.
Indonesia
October 28, 2013
Hotel Dengan Nuansa Jepang
Besar, Bersih, Dan Letaknya Strategis dekat Atum
Hotel yang bagus untuk yg hobby shopping. Letaknya sangatlah strategis. Cuman berjalan tidak sampai 5 menit sudah sampai di Pusat Perbelanjaan Pasar Atum. Mai ke TP naik taxi cuman 15 menit.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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