Very good 7.8
Based on 1445 reviews

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About New Harbour Service Apartments


New Harbour Service Apartments is a 4-star, all-suite hotel located in the heart of Shanghai with its close proximity to top sightseeing destinations. The hotel is in between two main airports, Pudong Airport and Hongqiao Airport. Some of the best places the city has to offer are easily accessible, including WaiTan, commercial Nanjing Road, People's Square, and Yuyuan Gardens. For later in the evening, Yunnan Road Night Market is the place to be for some delicious noodles and local dishes. The subway, elevated way, and the tunnel all provide convenience in transportation. On-site restaurants offer a pleasant dining experience with Japanese and Chinese cuisine. For some relaxation to end the day, guests can enjoy the indoor swimming pool and sauna. A high standard hotel in the center of Shanghai, New Harbour Service Apartments is where there are plenty to do and see.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [indoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • casino
  • family room
  • elevator
  • nightclub
  • salon
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • Chinese (Mandarin)
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The swimming pool is available from 11:00 AM to 9:00 PM.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400 CNY
Breakfast Charge (when not included in room rate): 88 CNY
Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 km
Distance to Airport: 45 km
Internet Usage Fee: 0 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 1
Number of Rooms : 255
Parking Fee (per day): 0 CNY
Reception Open Until: 11:59PM
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1998
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 8.1
  • Food/Dining 6.6

Sherley A.
July 18, 2016
Great service apartment
For our small family with young children to walk from apartment to the bund area is quite far, luckily only CNY5 by taxi. Easy access to food.

Sittha J.
July 18, 2016
Room and location
Big room, good location

Tarun A.
July 18, 2016
It was beautifully located.

Tsuey J.
July 16, 2016
Near Metro Station, Plenty of restaurants nearby, Spacious studio
I absolutely enjoy my stay in this Apartment. It is clean. Cleaning staff provides great customer service. This Apartment is near Dashijie Metro Station, so very convenient. There are plenty of delicious local food stores around the Apartment. The shopping malls are nearby too. I will definitely come back again!

July 15, 2016
Impolite staff
When we still in the room around 9am , the staff came in to clean up the room. We asked to clean later in english language, but she didn't understand

July 11, 2016
Room design good.
Information from web site on location is poor

Alban W.
July 11, 2016
The only plus is it is very near to where I needed to be everyday for 10 days
The place is not properly cleaned. Any stain left remains so day in day out. Western crockery is not provided.

Alban W.
July 11, 2016
Location is the only plus at this establishment
It is nowhere near the branded 5 star graded serviced apartment.

Kang S.
South Korea
July 03, 2016
very good facilities, good location, good bed and sheet, reasonable breakfast
1. very slightly uncomfortable location (one station apart from the peoples' square subway station which is the key location), but anyway good location 2. reasonable breakfast (buffet; salmons, bacon, Japanese style cooked rice, Chinese style foods, and more) 3. good facilities; two sets of bowls & dishes, micro oven, laundry machine, sink, electric kettle, 4. about 100 m to the subway station very good to recommend

July 01, 2016
Convenient and clean
Location was good and provided convenient access to local sights