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New Horizon Hotel

778 Boni Avenue corner EDSA (near boundary of Makati), Mandaluyong, Manila, Philippines 1550 (Show on map)

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New Horizon Hotel Manila - Royal Suite New Horizon Hotel Manila - Royal Suite
Area: Mandaluyong Number of Rooms: 69
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
765 reviews

Value for Money
8.2
Location
7.5
Staff Performance
8.3
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (765)
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Jonas M. Couples Sweden, January 20, 2014
Comfortable but noisy

Big rooms, fast internet and good restaurant
8
The hotel´s slogan is "where european standard is affordable" and that is true. The rooms are big, every room have there own Wifi and the restaurant is of good european quality. Just be aware of that the hotel is located in the corner of EDSA (one of the busiest roads in Manila) and Boni avenue. There is traffic 24/7 and you hear it in your room. The back of the hotel is little less noisier. The hotel offer airport pickup but have the phone number of the hotel available since it´s not hassle free. Agoda stated that the room was 60 sqm (junior suite) but it was half of that size. Later on we had a junior suite and that was 60 sqm. For us it didn´t matter, but it should still be correct. This hotel have been my choice for 9 nights spread over 6 stays and I will go back.
Stijn V. Business travelers Netherlands, January 11, 2014
Highly recommended, but I was disappointed

Staff was friendly, internet access good and rooms rather large
6.3
Hotel general impression: Check-in smooth. Reception looks old and outdated, staff is friendly Location ok, it is close to Boni station, but nothing much else in the area. Going over the ESDA highway to the hotel is a real pain. Room: At first glance clean and large. Outdated, but not in a bad way. When I dimmed the lights, I found a cockroach crawling around. When returning from the bathroom, a cockroach had seated itself on my bed. When I killed it, apparently I missed to clean up the wing of the roach that I just killed, and when I spotted it minutes later, creatures had come from the wall (I could literally see them come from underneath the baseboard) to clean up the roach remains I had missed. The hotel was friendly and transferred me to another room immediately, they did not try to cover up with excuses. I have to say their response was very professional and I did feel they were embarrassed by it. My next room was on the same floor but there was another roach. The staff was friendly and helpful again and dealt with it very professional and even called in the chief of cleaning to have a look. They transferred me one floor up and that room was fine. Restaurant: The hotel advertises their Belgian Chef, but the Adobo (local chicken dish) I ate, and which should not be a problem for a Chef with local cooks, was awful. Besides it was half cold (microwaved?). The rice was even worse. It had hard dry pieces in it and seemed to be old. Again, there was areas that were warm and areas that were cold. At the buffet in the morning I noticed that Adobo is served so I suspect to have received left over meal. I give them browny points for dealing with my complaints in professional matter and understand that it is hard to run a good hotel in Manila with the limitations that be, but I think I just had too much for a 3 day trip.
Dody B. Couples United States of America, January 5, 2014
location,shopping,great breakfast

fast internet,breakfast,deposit
9.7
we like the variety of food for breakfast, the deposit is not exorbitant, friendly staff
Joel L. Families with young children France, January 1, 2014
Good value for money

Fast checking
8
Oliver L. Families with young children Philippines, January 1, 2014
Excellent Breakfast... Friendly staff...

Convenient, excellent brekfast buffet, close to modes of transportation
8.7
The hotel is situated at the corner of EDSA and Boni Ave. It is very conveniet especially for tourists who would wish to go around the shopping attractions of Metro Manila. Public transport like buses and metro are within reach. Just on a side note, the corridors of the hotel are quite dull and needs a better lighting and improvement of interiors. Other than that, the service is satisfactory. For a family oriented hotel, I would still prefer Legend Villas which in the same vicinity across EDSA.
Vanessa V. Couples Philippines, January 1, 2014
Old Hotel

1. The front desk officer was helpful
6.7
Walter M. Solo travelers United States of America, December 31, 2013
Excellent Valur for Money

Comfortable Beds, Large Rooms, 32" Flat Screen HDTV, Fast Internet
8.3
Excellent value compared to many other hotels I have tried in Manila. Quick by taxi to the airport and with a fixed price hotel arranged taxi to the airport for 250PHP ($6). This is my third time in this hotel and I will never again stay in any other hotel in Manila. Excellent buffett breakfast included free with the room rate. Restaurant has a very good dinner menu with many international items and all at very good prices.
Maria I. Solo travelers Philippines, December 29, 2013
Peace and quiet in the heart of a bustling city.

Taxi cab at the doorstep, clean rooms and good location.
7.3
It was brief but restful. Was able to catch up on much needed sleep prior to my flight the following day.
Noel M. Couples Philippines, December 29, 2013
good location, fast wifi and fine breakfast buffet

good location, fast wifi and fine breakfast buffet
7.3
Wayland Q. Couples United States of America, December 14, 2013
Very Good Once Again, as Expected

Terrific staff, Comfortable room, Good Internet
8.3
This was our sixth stay at NH within the past year and half. The NH staff is consistently respectful, friendly and professional. We particularly appreciate the front desk people especially Hanna who is super helpful. And whenever I've emailed Xyrah to arrange for our airport pickup she promptly gets back and arranges the car pickup. The room is just right for my spouse and me in this mid-range priced hotel. The restaurant staff people are very good and know how to give service without being over eager. Too much attention from a waiter can disrupt a good meal but at NH the waiters know how to keep a professional distance. Generally the food is good with generous portions. However, to get nick-picky, more attention could be placed on details for example not over cooking pasta and instead cooking al-dente noodles, and to cut salad croutons smaller than they are now and to not sweeten the bread pieces baked for croutons.

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Customer Reviews - New Horizon Hotel, Manila

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