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New Orleans Hotel

27 Buckingham Street, Arrowtown, Queenstown, New Zealand (Show on map)

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Good 7.5
based on 43 reviews

"Room was what we booked, Location was great, easy..."

  • Wayne, New Zealand
  • August 10, 2014
  • Area: Arrowtown
  • Rooms : 9
  • Free Wi-Fi

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Room Types
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Rates
Basic Room
Standard Room
Basic Room
Standard Room
Riverside View Premium
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Photos of New Orleans Hotel

New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Basic Rooms
Basic Rooms
New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Riverside Premium Room
Riverside Premium Room
New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Guest Room
Guest Room
New Orleans Hotel Queenstown - Balcony/Terrace
Balcony/Terrace
New Orleans Hotel Queenstown - Exterior
Exterior
New Orleans Hotel Queenstown - Hotel Exterior
Hotel Exterior
New Orleans Hotel Queenstown - Hotel Exterior
Hotel Exterior
New Orleans Hotel Queenstown - Restaurant
Restaurant
New Orleans Hotel Queenstown - Restaurant
Restaurant
New Orleans Hotel Queenstown - Restaurant
Restaurant
New Orleans Hotel Queenstown - Restaurant
Restaurant
New Orleans Hotel Queenstown - Pub/Lounge
Pub/Lounge
New Orleans Hotel Queenstown - Lobby
Lobby
New Orleans Hotel Queenstown - Interior
Interior
New Orleans Hotel Queenstown - Hotel Interior
Hotel Interior
New Orleans Hotel Queenstown - Interior
Interior
New Orleans Hotel Queenstown - Surroundings
Surroundings
Features of New Orleans Hotel
Facilities

bar

car park

coffee shop

restaurant

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Experience the historic Arrowtown in New Zealand and stay with New Orleans Hotel for the ideal accommodation that will surely satisfy your vacation. A number of attractions reside within this cozy town, including a Chinese mining town, natural walks, a scenic lake and rivers, as well as wineries, horse treks, gold panning, and more. Guestrooms are spacious and set with a warm tender lighting effect, giving off an elegant and homey sensation. Indulge in some of the country’s finest wines - including Central Otago wines - served along with an excellent selection of Kiwi specialties, all found within the hotel’s restaurant. New Orleans Hotel will fulfill all of your daily needs while you explore the fascinating Arrowtown. Experience the historic Arrowtown in New Zealand and stay with New Orleans Hotel for the ideal ... see more
Children and extra beds:
Children 0-1 year(s)
Must use an extra bed

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
02:00 PM

Check-Out Until
11:00 AM

Non-Smoking Rooms / Floors
yes

Number of Bars
1

Number of Floors
1

Number of Restaurants
1

Number of Rooms
9

Room Voltage
240

Year Hotel Built
1866

Year Hotel Last Renovated
2011


Recent customer comments

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Good

7.5

based on
43 reviews

Value for Money
7.3
Location
9.0
Staff Performance
7.0
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
6.8
Food/Dining
7.3
All reviews (43)
Sort by:
Stephen L. Couples United Kingdom, May 24, 2015
Needs an upgrade

Location, food,
5.3
We stayed as we attended a party in the bar downstairs from the hotel. The room was cold and the heatpump ineffective. The room was clean but dowdy and in need of a spruce up. The shower was clean but the wallboards of the shower were all rotten down at the bottom. We had a good sleep mainly due to having a few beers! the bed was comfortable but the duvet too small for the bed although extra blankets were available.
Jonathan S. Couples United States of America, April 14, 2015
Staff all bartenders.No interest in hotel guests.

cheaper than other hotels in town.
4.3
Reception is the bar. When a bartender finishes making a whiskey sour for someone, she'll help you get checked in and show you to your room. The room is very basic. Heating is provided by a radiant heat lamp, the kind designed for outdoor restaurant dining rather than indoor heating. The washroom was in pretty bad shape. There were clear signs of water damage, and there was a steady leak dripping from the ceiling right onto the toilet. I asked the receptionist (a random bartender) if anything could be done about the leak when I left the hotel at four. She assured me that "someone will look at it". When I got back at 6:00, the leak had only gotten stronger. I found the same receptionist (bar tender) to ask about the problem again. She pointed back to the office and said someone there will help. The nice lady in the office didn't even speak English. I did get her to give me some extra towels though. Summary: Rooms bad. Service even worse.
Anna S. Couples Indonesia, March 7, 2015
Pleasant n nice place to stay

Location, view, bathroom
6.3
Our stay at New Orleans Hotel was nice and lovely. With good environment and it was near to every must visited place around Arrowtown. My suggestion to increase customer satisfaction is may be you need to change the bed. The bed was too soft (may be not at the beginning, since so many people slept there, then it comes to the time when you need to renew it). The bathroom and other condition was really nice. Better bed will make your hotel much better
Michael E. Couples Australia, March 3, 2015
Right in the centre

Location, ambience, location
8.7
Definately a budget hotel, but clean and friendly staff. Hotel has good range of meals. Hotel is right in the middle of the main street with easy access to all shops. Well worth the money, beautiful location.
Blaine W. Couples Australia, October 1, 2014
we stayed in what they classed as premium room but

only one, location
4.7
paid for their 'better' room but room was small, uncomfortable, noisy and the kettle was so dirty that it could not be used.
Chloe C. Couples New Zealand, August 24, 2014
Friendly pub in amazing location

Atmosphere, location, staff
7.3
Freindly staff from the get-go and amazing atmosphere for the All Blacks game made for a great one night stay. Arrowtown is adorable and the pub is right in the centre - but it wasn't too noisy even on a Saturday night. The food was faily basic but huuuge portions! good value for drinks and coffee. We would come again.
Wayne H. Groups New Zealand, August 10, 2014
Accommodation Great - Food Appalling

Room was what we booked, Location was great, easy travelling to Queenstown and all activities.
5.3
For accommodation value it is what they advertise. The food was the worst I have had in my 61 years of life. When complaining to management they took no interest. Ordered was a eye fillet medium rare and it came out like leather. The chips were cold, the fish had been cooked from frozen, the salad leaves were brown on the tips, the eggs were hardly cooked, no meat on the ribs - just shocking. This was not about getting a free meal. If I had of had more time would of reported them to the Health Department it was that bad.
Jacqui C. Families with older children New Zealand, August 10, 2014
Very average

location; convienence of parking;
5.3
Room and beds were cold Great shower Dinner was average with steak tough and lots of grissle
Paul G. Couples France, July 10, 2014
Arowtown was beautiful, great people and sceneries

Nice and cosy Hotel/pub warm fireplace and Staff, good food served.
8.3
My partner n I both enjoyed our stay there, nice and friendly staff. The room aren't very well isolated from noise ( neighbour room was separated by a door) or cold, but it's all part of the fun of Hollidays :) thanks for helping us having a good time.
Hemmaphan S. Families with young children Australia, July 1, 2014
fantastic

service, location, accommodation
9
Just fantastic.
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Customers like this hotel for:
Area recommended for:
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  • romance
  • sightseeing
Distance to airport:
  • Queenstown Airport (11.7 Km)
Customer comments:
  • "Excellent location" , "Reasonable price" , "Very friendly staff"
Top attractions in the area:
  • Amisfield Winery & Bistro (5.4 Km)
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Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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