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Very good 7.5
Based on 253 reviews

Recent customer comments

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Very good

based on 253 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.6
  • Location 8.8
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.5

Angeline L.
January 03, 2015
Very near to train station
Location are the best, there are some shop like daiso,market also around the ground floor of the hotel.
Perfect stay. I have already stay twice at that location to take train to Harajuku,shinjuku and more. And easy to access to Haneda airport by train.

Herman T.
October 31, 2014
Location and view
Location was good and the supermarket and restaurants down stairs were very good. WiFi in the lobby only.

October 19, 2014
Location is good and staff is friendly.
Location is good, double room is pretty spacious and staff is helpful.
The double room is much spacious and the staff is helpful.

October 19, 2014
Location is good!
Location is fantastic, staff is helpful and it's clean.
The room size is pretty small for semi double.

Daniel M.
United States
September 28, 2014
Great location, wonderful staff and very clean
Location, location staff
Wonderful time,staff was very helpful,location near restaurant, supermarket and train made our time there very productive. Hotel connected to shopping area saves us much time, staff went out of their way to provide help when needed. Only draw back was no WiFi in rooms only in lobby

takuro S.
September 17, 2014
It was nice to stay
convenient clean larger room
It was nice to stay

So Q.
Hong Kong
July 03, 2014
Convenient and near shopping mall
Convenient, clean and staff nice

Kristine M.
June 16, 2014
Basic Business Hotel
location, location, location
Frankly, I got better service from my budget hostel in Kyoto. But one cannot argue the accessibility as it does have its own access path from the Yamanote Line which made for very easy sightseeing around Tokyo. The internet was just dreadful. Could not access it from my mobile. But the room was well-appointed and quite comfortable.

Aaron S.
May 23, 2014
osaki and yamanote
hotel is on the central yamanote line. the area around the hotel has many good eateries. the room is comfortable, cheap and big for tokyo standards.

alan G.
United States
May 05, 2014
good clean 3 star, no wifi in rooms
next to subway, shopping mall at ground floor, beds good
Don't confuse this with the New Otani Hotel - which is a 5 star luxury hotel located 20 minutes away. That is gorgeous, but for our purposes this hotel was better. It is above a 3 story shopping center - grocery store, hair salon, drugstore, many restaurants. If you want high-end shopping - take subway to Shibuya 10 minutes. It is connected via walkway to Osaki station - which is a manageable size but still good connections. Last time I stayed near Shinjuku station which was overwhelming. Rooms are good size for Japan, beds comfortable, very nice bathrooms. Good wifi in lobby, but in room only LAN access at $18 per day. The rate through Agoda was fantastic- less than half of anything comparable, but if you want to change anything later, they charge the full rate. Staff attentive, English skills adequate. Lots of tour groups seem to use the place - seniors and highschoolers. We'll stay here again.