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Verified traveler reviews

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based on 228 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.2

Gabriel T.
August 13, 2014
Value for Money stay
Cheap, convenient and clean
Simple and good.

Nial W.
United Kingdom
July 22, 2014
this hotel was poor
poor stay hotel bed was made of sponge and hotel staff ripped us off asking for more money for our stay had to pay it to get passport back. Also got charged for things from mini bar we had not used

Helen F.
July 19, 2014
It was ok but air con didn't work
Clean bed , location , and staff
Well I wouldn't use them again .

Alessa K.
June 29, 2014
great hotel
Staff, bathroom, breakfast
Very nice staff. The have a normal shower and not the typical vietnamese shower,toilet,combinatin. breakfast buffet was included.

Kenneth W.
June 20, 2014
Excellent Hotel For Travellers on a Budget
Friendly staff; Clean room and Great Breakfast
Overall a very pleasant experience and would recommend this hotel to all travelers on a budget.

silvy C.
June 18, 2014
good location and affordable hotel
good location, affordable, attentive staffs
The staffs were very nice and friendly. We sent emails several times for some enquiries and they replied fast. They even upgraded our rooms! At the end of our stay, we got complimentary stay for our next visit. :) The hotel's located in Old Quarter which made it easier for us to get around for some shopping and sightseeing in the lake and the temple nearby (10 mins walking). There are a lot of delicious local food around. The breakfast was very good for a backpacker hotel with various choices of local and international food. When we left for Ha Long Bay, they allowed us to put our big backpacks in the hotel. However, be ready to climb up stairs when you get rooms upstairs because they have no lift. Too bad that the room was a bit dusty.

June 01, 2014
Huge room, great staff, great location
Comfortable bed, awesome staff, gorgeous area
Had an excellent overnight stay to catch up with some friends in the old quarter. The staff at this hotel are fantastic, the room was huge & very comfortable. Great place to stay in a beautiful part of the city.

Georgia P.
May 19, 2014
The staff at new vision were incredible!
The staff were amazing, the hotel was centrally located in the old quarter within walking distance of markets, eating and attractions.
Excellent stay. The friendly staff were so helpful and we were given a free airport taxi for staying 3 consecutive nights.

Rosalie M.
United States
April 15, 2014
nice and clean
prices are reasonable, quiet and clean
We stayed only one night here but the rooms are good. we all think if we would came back to Hanoi again we will choose this hotel.

Christian B.
February 04, 2014
Mediocre at best
location, price, helpful staff
First the good things: the location of the hotel is in a very lively neighborhood, the staff can arrange train tickets and tours for you and there's an ATM right next to the place. As for the rooms, don't expect to much - everything is a little rundown in this place. The breakfast is horrible, from the uninterested staff to the musty smell and very bad food there's not a good thing to say about it. Good for a night on a tight budget but nothing more...