Excellent 8.5
Based on 2527 reviews

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About New World Makati Hotel

Description

New World Makati Hotel is a deluxe hotel located at the center of Metro Manila’s financial and commercial district, adjacent to Greenbelt, Makati City’s upscale shopping complex showcasing a wide array of stylish boutiques, bars, restaurants, a lush tropical park, and a modern arts museum. The 595-room hotel has a new lobby and lounge and all-new Residence Club floor. On Residence Club floors, guests will enjoy a daily breakfast, coffee and tea, as well as cocktails. The hotel also offers express check-in and out service, wireless Internet, fruit amenity, pressing of one suit per day, and use of the Residence Club meeting space. To experience delicate tastes, the hotel features three main restaurants which are Jasmine for a classic Cantonese cuisine and Café 1228 for buffet selections and all-day a la carte dining. There is also The Lounge for nightly musical entertainment and Bar Rouge for evening cocktails, premium whiskeys, and Cuban cigars. Whatever your purpose of visit, New World Makati Hotel is an excellent choice for your stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • garden
  • elevator
  • nightclub
  • salon
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • Filipino
  • Japanese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 9 Km
Number of Floors: 25
Number of Rooms : 580
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1993
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 8.0

Rick R.
United States
July 26, 2016
Great
Great

Ian S.
Australia
July 22, 2016
Never a disappointment
I've been staying at this Hotel for several years, in the beginning while on works trips, lately as a retired traveller.... I'm always impressed with the level of service and the staff attention to detail. Always feel at home there..

Patrick F.
Malaysia
July 21, 2016
Nice hotel but overrated.
This is a nice hotel but its overrated and overpriced. Room price is above market rate. Took the b'ness package with lounge access. Breakfast was fine but staff were more interested communicating between themselves and their returning customers only. Wasn't shown to my seat or given a menu on what's available on order for breakfast until I asked if I could have some sunny side ups and what's available. Rooms were nice and facilities were great. A lot of staff at the groundfloor which I have no idea what are they for. At least 3 persons manning the doors, a few concierge, a few guest relations and including security, at least 12-15 persons. Overheard another customer was venting his frustration about so many staff of at least 12-15 which didn't manage to attend to his single need. Like other reviewer's comments, hotel car charges are phenomenal! PHP2800 one way (8km ride) ! Coupon airport taxis are only PHP440. Grabcar is about PHP300. Though b'ness travelers charges it to company a/c but really?!? I won't be returning.

Ben H.
Singapore
July 19, 2016
My Preferred Hotel in Manila
Great Customer Service!

Timothy H.
United Kingdom
July 18, 2016
A
A

Jacques L.
Singapore
July 17, 2016
Convenient and Good
New World Makati is well located - just across the Greenbelt malls and a short cab right (without traffic) to the famous pub street. The staffs' customers service is impeccable. Enjoy myself everytime and hope they keep this standard up.

Daniel N.
United States
July 17, 2016
Great Value
This is one of the best hotels I've been to anywhere. The staff were extremely helpful, friendly, courteous and professional the entire time. I was very impressed by the service. I had access to the executive lounge, which is the best way to travel. Meals are served there throughout the day, coffee and snacks, and a generally nice atmosphere to relax after hours outside fighting traffic or working. And it's a bargain for the price. Very well done.

Marinah M.
Singapore
July 15, 2016
Great location
Located at the city centre. Well maintained

Lailanie A.
Philippines
July 14, 2016
Great
Comfy, home away from home

Howard W.
United States
July 02, 2016
New World Hotel Philippines Makati
Enjoyable 7 day stay on Residence Club Floor... Made possible by great location, staff, food, amenities



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