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Recent customer comments

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based on 2537 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 8.0

Edwin C.
August 09, 2013
Location Location Location and value for money
The lounge, lobby and rooms in the executive floors are newly renovated, so they are very nice compared to the other floors. Also make sure to upgrade to a room that will give you club access as it is
With a stay at New World Hotel Makati City Manila, you'll be centrally located in Makati, steps from Greenbelt Shopping Mall and minutes from Ayala Center. This 4-star hotel is within close proximity of Asian Institute of Management and Ayala Museum.

Law F.
August 07, 2013
Not so flexible with request
clean, good food & good location
I booked 2 deluxe rooms for a night. My colleague had to leave on the same day so one of the rooms was not checked in. I requested an upgrade to club room but was not entertained. Should be more flexible. The front office staff could use some common sense to make the hotel more freindly

Jarn L.
August 06, 2013
One of the best Hotels in Makati
Location, Price & Just Refurbished
Fantastic hotel with great service. All the staffs were very attentive. Business Club Floor greets you by your Last name and remembers your face. The hotel looks very up to date after the refurbishment. But some rooms are still in the process.

Macha H.
August 06, 2013
Awesome for business travel
great business centre, friendly staff and quick and speedy check in and checkout
Stay was good and without any hustles. Airport shuttle on time and food was excellent. Also internet is quite fast and reliable.

Julius A.
August 01, 2013
Relaxing and restful stay at New World hotel.
Nice newly renovated hotel
Good and newly renovated so the lobby and the room is new. Courteous staff and great location in Makati.

Candy C.
August 01, 2013
Great Hotel
We like to stay here because across the street is Greenbelt 3 already. Walking distance to most malls in Makati

Tom G.
United States
July 30, 2013
excellent hotel and staff with great upgrade
excellent room , friendly and very accomodating staff, livingroom upgrade
Check in was fast and easy. The room was spotless. The Living room upgrade was a great value, food and friendly service were excellent. We will return on a regular basis to avail of this wounderful hotel.

ronald C.
July 29, 2013
Best Located Hotel at Greenbelt Makati
Attentive Staff, Location, Service
there is some renovation going on in the hotel and my room was noisy. rooms are clean but dated. staff was very attentive and always with a smile. great gym with a range of equipment. lots of dining options as the hotel is located right on greenbelt. overall, a great stay.

Kimberly C.
July 28, 2013
Always Love Staying Here
Location, Comfort, Great Staff
I always like staying at New World Hotel - or I always recommend that my work colleagues from other countries stay here. Value for money-wise, this is the best in the area. So close to Greenbelt - for bars, restos, shopping, and even a park and chapel. Food is always great plus you have lots of options in Greenbelt as well.

graham P.
July 27, 2013
the gran new world hotel
great staff easy check in good secuirty
had good stay here very nice pool and great staff and very good buffet