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New World Manila Bay Hotel

1588 Pedro Gil cor M.H. Del Pilar, Malate, Manila, Philippines 1004 (Show on map)

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Formerly : Hyatt Regency Hotel and Casino
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Area: Malate Number of Rooms: 376
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 188 reviews

Value for Money
7.5
Location
8.0
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.6
Business travelers (188)
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Laurence K. Business travelers United Kingdom, August 8, 2015
Really a 5 star hotel?

Great location, casino and friendly staff.
7.7
I have used this hotel before , when it was part of the Hyatt group and just feel that the service level has dropped since the New World take over. Arrived at reception and waited 15 minutes, considering it was 10 pm and I was only staying one night, this is unacceptable. In the morning the checkout time was repeated. As a 5 star hotel, I measure this hotel against the like of the Manila hotel and using this measurement the New World is NOT 5 star. The King size bed was very comfortable and the shower very powerful, but feel the rooms are in need of some refurbishment, they look very tired. Great place to stay if you enjoy the casino as you just take the lift downstairs. Just want to say they I visited in house coffee shop and the girl member of staff was so friendly and attentive.
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Padraig M. Business travelers Ireland, July 21, 2015
Bad value,

Staff, that's about it
7.3
Very bad value, quite expensive and you don't expect to find tiles falling off the shower wall, water temperature you can't control which will go from warm to really hot in the shower! Not a 5 star, maybe 3? 1200p for a basic enough breakfast??..(24€) seriously overpriced, Overall, great staff, the rest left a lot to be desired.
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Trang D. Business travelers Vietnam, July 13, 2015
Good hotel for discoving city life

Room view, In centre of the city, Clean rest room
8.3
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Don A. Business travelers Philippines, July 10, 2015
Excellent

Room, gym, staff
9.3
Exceeded my expectations. The attention to detail was a pleasany surprise.
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Lim L. Business travelers Singapore, July 5, 2015
M-Tek Marine

Professionality, Courtesy, Security
9
Excellent and will be my stay in this hotel whenever I travel to Manila.
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Chen F. Business travelers China, June 24, 2015
Far from business center. Room condition is so so.

dinner is good.
6.3
just ok. Will not come again on business trip.
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Trevor M. Business travelers Australia, May 17, 2015
Nice hotel but in not such a nice location.

Rooms, Bed, Pool
5.7
The rooms were big and the bed was comfortable. The pool view looked great from the room but I unfortunately did not have a chance to go down. I think the staff may need some training when it comes to customer interactions and I wouldn't suggest roaming to far from the hotel as it is not located in the best area.
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Jianping X. Business travelers China, May 14, 2015
very nice. location is good. food is fresh.

excellent
9
worth it
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Hyunwook M. Business travelers South Korea, April 29, 2015
Safety is not so good

staff roomf casino
6.3
good but location is not so comfortable
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Joe C. Business travelers Australia, March 16, 2015
Great hotel great location

Easy access to beach bars clubs shopping transport
8.3
This is a five star hotel its a great location room is clean staff are very friendly and helpful I was there on business close to transport shopping restaurants and casino if you like that sort of thing great hotel will book again sometime.
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Customer Reviews - New World Manila Bay Hotel, Manila

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