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Nexus Resort & Spa Karambunai

Off Jalan Sepangar Bay, Locked Bag 100, Tuaran, Kota Kinabalu, Malaysia 88993

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Features of Nexus Resort & Spa Karambunai


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • bicycle rental
  • concierge
  • daily housekeeping
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • games room
  • garden
  • golf course (on site)
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • spa
  • squash courts
  • steamroom
  • table tennis
  • water sports (non-motorized)

Internet

  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Malay

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Resort description
Ideally located just 28 kilometers from the city and approximately 30 kilometers from the Kota...see more Ideally located just 28 kilometers from the city and approximately 30 kilometers from the Kota Kinabalu International Airport, this resort and spa is set amidst a beautiful and natural landscape creating a picturesque view and relaxing ambience for their 485 well-appointed guestrooms, suites, and luxurious villas. Aiming to offer comfort and a lavish lifestyle, Nexus Resort & Spa Karambunai features an award-winning, 18-hole golf course, Borneo Spa, other excellent facilities, and a variety of leisure and recreational activities. Their newly opened wing offers rooms ranging from Two Bedroom Pool Villa to One Bedroom Spa Suites, located about 2 kilometers from the main Nexus Resort Wing. A lovely place of stay, their Pool Villa offers a lap pool, spacious living and dining area, and a private garden. Their elegantly designed Spa Suites offer cozy setting and are serviced by private lifts. The resort also commands breathtaking views of the ocean and rainforest, and you can opt for a private BBQ at your villa.
Resort policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (3072)

Business travelers (47)

Couples (1204)

Solo travelers (270)

Families with young children (796)

Families with older children (353)

Groups (402)

Very good
7.4
Value for Money
7.4
Location
7.0
Staff Performance
8.0
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
All reviews (3072)
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Thomas W. Families with older children
Brunei Darussalam, February 09, 2016
excellent location and beautiful beach

beautiful beach,
7.3
Great except no WiFi in the rooms which greatly disappointed. Nowaday most Hotels are with WiFi service in the room. So, I won't call this a 5 Stars hotel. All other facilities are great.
Errna A. Families with young children
Malaysia, February 07, 2016
We've got a room that very far. Room a bit smelly.

Staff are nice & helpful.
5.7
Just nice & okay.
JIN-JIUN M. Couples
Malaysia, February 01, 2016
Quiet and comfortable

Quiet, beach, clean
8
Spent a night in Nexus Resort's Borneo Garden View room. Room's design is grand, with spacious and clean bathroom (complete with bith shower and bath tub). Electric appliances are all working well except the air-conditioner, which takes hours to cool down the warm room. Like what other visitors mentioned, the rooms with garden view are much quieter - they are designed in blocks in a huge garden with trees and bushes and small pond. Buggy pick-up service is available to bring us to/from the lobby. Dining has never been easier, with more than enough choices available - chinese, western, malaysian etc. Breakfast provided is tasty.
Rosniah K. Families with older children
Brunei Darussalam, January 30, 2016
Wonderful scenery

Best sea view, great food and nice staffs
8.3
Wonderful and makes us come back! The chirping sounds of birds give us peace of mind.
YONGJUN S. Solo travelers
South Korea, January 05, 2016
Breakfast is so bed and drity swimming pool water

Close to golf, kind staff, and~nothing
4
Just family resort
Jacob K. Couples
United States of America, January 05, 2016
Horrible Experience!

Location, pool, and beach front.
3.3
Horrible. My wife is pregnant and the hotel was notified about this and yet we received a room at the far end of the hotel. So she had to walk back and forth for a few minutes both ways whenever we wanted to do something. There were room service plates outside of a few rooms that were piled up from the day we checked in until the day we checked out; filthy! I asked for a wake up call two times to ensure that I received one yet did not. We ended up waking up an hour later then planned and when I tried to call the front desk to complain I found out that the phone in our room did not work. We went to the front desk to notify them about this and they shrugged it off as if they had already known about it. I then checked out and asked if a staff member would grab our bag (just one) from our room for us. An hour passed and after asking for the room key back, so that I could go retrieve the bag myself, they denied me stating that I had already checked out. I waited another fifteen minutes until the bag finally showed up in the lobby; no apologies at all. This hotel is not even close to being a five star hotel and I would never stay at it again.
Suba K. Families with young children
Malaysia, January 03, 2016
Disappointed the first day, the room got flooded

Beach and Spa
5.7
Our first day at Nexus was disappointing. The bathroom pipe leaked and flooded the entire room and some of my belongings got wet. Nexus team took a while to react on the matter until I escalated the issue to Agoda via hotline. I got my first day stay refunded. Clearly the place requires detail maintenance. I enjoyed the beach and pool. The breakfast was not as expected and not worth the price. The Spa was good at the beach, but the charges were premium for normal massage. There are little or almost no complimentary activities offered in this hotel. Every single activity is a sell up technique, i.e bicyle ride, nature walk, painting, etc. The buggy service is also limited and one has to wait for sometime. I personally think the hotel could improve its offer for the price given.
Constance P. Families with older children
Malaysia, January 03, 2016
Poor service

Pool
5.3
We paid for ocean view rooms but were given garden view rooms initially where a host of things did not work. We got sick of complaining. Eventually the aircon gave up and only then were we moved to ocean view rooms with hardly a view of the ocean.
Youngjin C. Families with young children
South Korea, January 04, 2016
No response for all request

large beach, nature
3.7
When I checked in this hotel. there was not any towel in the room. So I requested towel, but they didn't fill it for 3 hours. I can get the towel, after four times requests. It takes four hours to get two blue and white stipe towels. It's not enough for our family, so I request default towels like hand towels, but they don't suppy like that. This is this hotel's quiliity. I observed that my next room brought the hotel staff to their room. I don't know the reason And I ordered coconut, but they forget and no reponse. At that night, I saw one person brought a pizza from sunset bar. So I regret not to pick a coconut from trees. This hotel is the worst hotel that I've stayed.
prashant C. Families with young children
India, January 02, 2016
It's nice accommodation according to price

Pool, spa, new year eve
6

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