My favorite hotels
Customers like this hotel for:
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Siena-Ampugnano Airport (10.3 Km)
    Customer comments:
  • "Amazing breakfast", "Friendly and helpful staff", "Good location"
    Top nearby attractions:
  • Siena Cathedral (0.6 Km / 8 min walk)
  • Piazza del Campo (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

NH Excelsior

Piazza La Lizza 1 , Siena City Center, Siena, Italy 53100 (Show on map)

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"Location, cleanliness and some staff were..."

Andreas, United Kingdom August 21, 2015

Features of NH Excelsior

Hotel Facilities

  • 24-hour front desk
  • bar
  • business center
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • tours

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

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Hotel Description
With 123 rooms, this property contains all the amenities and services you would expect from a...see more With 123 rooms, this property contains all the amenities and services you would expect from a 4-star hotel. All rooms have a daily newspaper, television, bathtub, shower, coffee/tea maker, as well as other amenities. Featuring 24-hour room service, an elevator, bar/pub, restaurant, safety deposit boxes, and business center, this Siena hotel is sure to make each guest's trip an enjoyable one. NH Excelsior provides superior recreational and leisure facilities including a gym. Guests seeking that perfect blend of attentive care and modern convenience will find it at this lovely hotel.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (59)

Business travelers (2)

Couples (41)

Solo travelers (9)

Families with young children (4)

Groups (3)

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All reviews (59)
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Andreas B. Couples
United Kingdom, August 22, 2015
Good location - understaffed

Location, cleanliness and some staff were helpful.
Parking is a big issue in Siena and I chose this hotel as it advertised having parking available. There were only three small spaces at the front of the hotel which were constantly full. We were forced to park some distance away in the end on the street. Hotel itself is fine - too few staff which meant long queue to check out. Good location - walking distance to the historic town centre.
CHAN M. Couples
Hong Kong, July 01, 2015
Close to sites and theres a free parking nearby

Price and location
We just stayed in Siena for a night so location is the most important criteria. NH hotel is very good in terms of room quality. Also, staff is helpful. There is s free parking area close to the football court with 10 mins walking distance that us acceptable!
Beth J. Couples
Australia, June 21, 2015
Great location but wouldn't consider this 4 star

Location but not much else
Stayed for a week as a base in Tuscany. Hotel directly across road from bus station but that's about all it has going for it. Staff friendly enough, but room sheets were never changed, bed clothes just pulled up. Breakfast continually ran out even an hour or more before it was due to finish. Swipe card didn't work three times and eventually we were given the physical key for the door. Stay in Florence in 3 star hotel much better. Also as a note to travellers, €2.50 per person city tax charged per night. This charge will be collected at the end of your stay.
kit L. Solo travelers
Hong Kong, May 10, 2015
Good location, helpful staff

just 15 minutes away from the train station, staff are kind and helpful, clean and tidy room
Our train was delayed and arrived at siena after midnight, we actually walked all the way from the train station as we couldnt get a taxi since we dont speak italian. Luckily the hotel is at a convenient location and easily accesible so it only took us around 15 minutes of walking to get there! A great plus especially when you out on the street with luggages after midnight! The staff were helpful too!
Jeff E. Solo travelers
United Kingdom, March 27, 2015
Short trip

Location excellent, well positioned for local sights. Rooms spacious and well equipped.
I had a good stay. Previously stayed at NH Milan which was excellent. Parking a bit of a problem, need to use private/public parking near by. Bar staff not very customer focussed, took for ever to get served and very abrupt servixe when it did come. Maybe just staffing level on that day. Otherwise very comfortable, but not to same level as Milan.
Shanice H. Couples
Taiwan, March 09, 2015
Good location, just opposite bus station

good location, reasonable room rate, and useful staff.
We took bus from Florence to Siena with heavy luggage. We were overjoyed that NH was just opposite to bus station, especially it's cold and raining. Hotel offered us early check in around 10:30 w/o extra charge, it's appreciated. NH provides various choice in breakfast buffet. C/P is very worth staying in NH in Siena,
YICHENG C. Solo travelers
Taiwan, October 15, 2014
Nice location and staff

location, wifi, comfortable room
It was a pleasant experience to stay at this hotel...close to the bus terminal where you can literally go to any toscany small town, and a nice area to visit many mionuments..Staff was helpful, with many enthusiasm. Although it might be a little bit difficult to get to Siena by train to reach this hotel. It was perfect if you arrived on bus.
KIT C. Solo travelers
Hong Kong, July 21, 2014
Worth for staying with good location,breakfast

Location, breakfast, nice staff
Good location with great breakfast, worth for staying and willing to stay here for next time
Luciano M. Couples
Italy, May 01, 2014
Comfortable and close to the center

Distance from the center, comfortable room, good choice for breakfast
The hotel is not at walk distance from the train station (but almost no hotel in Siena is) but close to the center, few steps from the old town and walking by a shopping street you can reach Piazza Del Campo. The room was clean and comfortable, and the breakfast has good choice. Recommended!
RONNY D. Couples
Indonesia, November 30, 2013
comfortable and nice stay

comfortable bed, clean room, quiet environment
my stay was great. This hotel is definitely value for money. the most important for me was that room was clean and bed was comfortable. Staffs were very helpful and nice. Two tumbs up for them for their patience and smile all the way.

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