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Very good 8.0
Based on 62 reviews

Recent customer comments

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Very good

based on 62 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 7.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.6

November 30, 2013
comfortable and nice stay
comfortable bed, clean room, quiet environment
my stay was great. This hotel is definitely value for money. the most important for me was that room was clean and bed was comfortable. Staffs were very helpful and nice. Two tumbs up for them for their patience and smile all the way.

May 04, 2013
good location,close to the attractions of the city
Breakfast was nice,could be better,close to the bus station,staff do speak english
Would stay in another hotel for the price paid Beds could have been better

John S.
April 23, 2013
Comfortable stay in a great city
Close to centre of city, within walkable distance to train station, hearty breakfast
We enjoyed a three night stop in Siena and were very happy with our hotel choice. Our room was clean and comfortable and breakfast was included.

Shuhai S.
April 17, 2013
Nice room
Location, Design

lin Z.
March 03, 2013
very nice hotel with god location
nice breakfast
NH always got a good nice breakfast comparing to other hotels around the same price, and the room is nice, clean, this hotel got a nice lobby in the middle of beautiful siena, the staff are pretty helpful as well, over all good price value, will be back again;)

Paul C.
December 29, 2012
Quaint Hotel in a good location
Located near the centre of the city
Fuss free hotel, which is near the city center. Very convenient to get to the piazza and museum. However, hotel feels rather old, but the sheets and rooms are kept rather clean. Breakfast not worth time and money.

Mia M.
November 11, 2012
Great Location and modern rooms
Modern room and big room. Good location
Very straight forward hotel. Clean, comfortable and modern. Breakfast had a good spread too.

Julie-Rene O.
September 30, 2012
Best hotel we stayed at during our European Trip
Gorgeous hotel, good staff, amazing breakfast, best location for bus
Best hotel we stayed at during our European Trip. All the other beds where uncomfortable, and could not compare with this Gorgeous hotel, good staff, amazing breakfast, best location for bus (opposite bus stop) If your bus departs from the train station however.. You will need to take a 10min taxi. Also good location to walk through the village. Your located at the top and you wander down

Michael B.
September 30, 2012
Good location, free parking in the vicinity
Good location, free parking in the vicinity
We stayed here just for one night, however were very pleased by the location of the Hotel and the free parking at a nearby site. I guess this parking is for the soccer stadium of AC Sienna which is next to the hotel, but if no game, parking is for free. This comes in very handy if you travel by car. The Room was very spacious which was good since we came with 3 suitcases, so needed some floor space to open them all up. The hotel provides a wide range of amanities in the bathroom, so you can fill up your supplies there. The breakfast was maximum average. I would say in line with the price category of this hotel, but certainly not what makes you come back to this hotel. Surprisingly, the only downside was the staff here. I found that the staff at the reception was very grumpy and did not really pay lots of attention to a good customer experience or service. However, you just have to deal with this for 5mins during check in and check out. Location of the hotel is great, within 10mins you reach the center of the old town of Sienna. However, in all transparency, i guess thats true for most hotels in Sienna as the city is really small. As long as you stay within the old city wall, everything can be reached by foot. We did not try any of the public transportation.

Martin W.
United Kingdom
September 25, 2012
Great location, business hotel, mixed attitudes
picked for its location but other than that not too much to recommend it. fairly standard nh effort but unfortunately with a mixture of some very warm and friendly staff and some who seemed not to care less - probably result of the number of very short stay coachloads of 'escorted visit' guests. room was comfy enough but with some annoying features like the safe inside the wardrobe which blocked the way to the bathroom when it was open! not best tv channel selection, good bathroom but had to remind them more than once to give us two sets of towels and more soap etc. breakfast was disappointing, no outside areas to sit in (opportunity missed with view over siena), wifi supposedly free, but you have to ask for 24h access codes, and, for last 2 days of our stay it wasn't working at all...fortunately at the front desk they were helpful enough to let us use their pc when we needed it! overall, not a bad choice but not a romantic or cosy hotel and whilst perfectly functional as a business hotel it could be so much more...