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NH Frankfurt City

Vilbeler Strasse 2, Frankfurt am Main City Center, Frankfurt am Main, Germany 60313 (Show on map)

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Hotel Area: Frankfurt am Main City Center Number of Rooms: 256

Recent customer reviews

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Very Good

7.9

based on
61 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (61)
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Stephane P. Business travelers Switzerland, March 14, 2014
Top!

Location, room size, breakfast
8.3
Easy & pleasant stay. Quick check-in, central location, big room size: definitely a good choice
Rolf H. Business travelers Sweden, February 10, 2014
Good hotel in the center of Frankfurt

Good standard, friendly staff, close to shopping center
8
Good standard, friendly staff, close to shopping center
Eugene A. Business travelers Singapore, November 3, 2013
Friendly staff, service could be improved

Good location, Clean, Fast wifi in lobby
6.7
Room does not come with Wifi but wired connection. Bed is too soft and room looks tired and old.
Eugene A. Business travelers Singapore, November 3, 2013
Clean hotel, good customer service

Clean, good customer service and adequate size
8.3
Booked extra night before due to early arrival the next day. On arrival, we were informed that our rooms are given out to others, all 5 rooms which we booked! Clearly disappointed and tired from long haul flights, we had to wait 3 - 4 hours for all 5 rooms to be prepared for us. Customer service officer at front desk was good in offering us coffee and stow our luggage securely, and was apologetic. Room was without wifi, but free wired internet, which has good speed.
Eugene A. Business travelers Singapore, November 3, 2013
Good customer servicec

Good customer service, clean room and fast wired internet
7.7
Despite earlier hiccups with room booking, customer service was excellent in every other way. They spoken good English, recommended us some good restaurants and shops to visit around. Room is clean, but furniture looks a little tired. Wifi connection in room would be excellent.
Eugene A. Business travelers Singapore, November 3, 2013
Reasonable priced hotel

Reasonable price, air-con and clean lobby
7.7
One of the few hotels around Frankfurt City Centre with air-con, and located near to Zeil shopping street.
Eugene A. Business travelers Singapore, November 3, 2013
Good, with minor improvements

Easy access to taxi, walking distance to Zeil, clean rooms
7.3
Coming from Vietnam, this hotel is always with a row of waiting taxis. Walking distance to many restaurants and shops. Nearby to airport.
Martin M. Business travelers Germany, October 7, 2013
nice business hotel

Location, breakfast
8
Very pleasant stay, rooms are clean and breakfast is good, though quite expensive
Tim R. Solo travelers United Kingdom, August 12, 2013
Great location but hotel is tired and worn

buffet breakfast, sound proofing of room, wellness center
6.7
This hotel has a great location. Rooms are well sound proofed and the beds are comfortable. The buffet breakfast is excellent. There's free wired internet in the rooms and free wifi in the lobby. The hotel is in need of a soft refurbishment - rooms are looking dated with big box TVs and worn synthetic fabrics. Corridor carpets are badly stained and in my room the safe was locked, the TV didn't work and there were discarded bottle tops on the dresser.
Choifan N. Couples Malaysia, August 5, 2013
Very convenient, walking distance to zail shopping

Big room, very clean and great local to see Frankfurt main attractions and shopping
9.3

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