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NH Mexico City Hotel

Liverpool 155, Zona Rosa, Historic City Center, Mexico City, Mexico 6600 (Show on map)

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Formerly : Krystal Zona Rosa

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Hotel Area: Historic City Center Number of Rooms: 302
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
17 reviews

Value for Money
7.9
Location
8.9
Staff Performance
7.5
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (17)
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Joel E. Couples Philippines, February 14, 2014
We expected more from an NH hotel.

Location, free-wifi
5.7
slowest check-in, address confusing, only one free coffee pack, excellent service from asst mgr n Exec housekeeper, not so from grumpy concierge and unhelpful front desk lady, some rooms with worn out carpet and soiled curtains
Takeyuki S. Solo travelers Japan, April 22, 2013
Great Location and Great Environment

Easy access to Metro station (Insurgente), wide variety of restraurant choices and safe environment
9
Rebecca M. Business travelers United Kingdom, January 25, 2013
Good location

Good location
7
Pleasant staff and good location. The rooms were tidy but my ranch slider didn't lock properly. No heating, only airconditioning, so had to request a heater and extra blanket. Wifi signal was terrible Nice enough hotel, but I would not stay there again
Hotel Feature Tip: Make sure you get a room with good wifi signal if you need to work/play as this was very frustrating
Celine D. Business travelers Panama, November 7, 2012
Good hotel for the price

Price, locatio, free internet
7.7
For a short business trip, this hotel was a good deal at a good price. The staff was attentive, the attention was good. The only thing this hotel needs is a little freshening up. The linens look old and so do the rooms themselves. One tidbit, I felt a small earthquake, which in Mexico is no laughing matter, and the staff was very helpful during the evacuation.
Mark S. Solo travelers United States of America, December 17, 2010
Chain Weak Link

New
6
this new nh is perfectly ok hostelry although the style seems a little out of place in mexico city. any criticisms -- noise from hallways and adjoining rooms -- would be quibbling. nice views from 15th floor rooms. too bad the windows don't open as in this december stay it was damp cold in the room. if you see a good rate on agoda, note: add to base price 19% tax, 10% for bad peso exchange rate, if you want internet in room, and no breakfast included. by the time all this is added, the nh price is on a par with some really nice unique hotels in the zona rosa neighborhood, which would have made for a more memorable stay.
Sightseeing/Attractions Tip: see same-sex couples everywhere when you exit hotel to perambulate the neighborhood
David J. Solo travelers United States of America, August 18, 2008
A hotel to remember

NH Mexico City Hotel was conveniently located near the Insurgientes Metro with a range of services in the area. The hotel offered free internet service which was an asset. The rooms were welll furnished and maintained with room safe. Generally the staff was friendly.
7.7
If one is interested in a conventinet hotel in the colorful Zona Rosa area then NH Mexico City Hotel is perfect. The area is safe with a batallion of Mexican police protecting the visitors and citizens. I stayed at the hotel when it was the Krystal and it has since been renovated into a commendable comfortable place to stay. The hotel's receptionists do attempt to respond immediately to guests' concerns; I had a problem with missing light bulbs and someone was immediately dispatched. I only wish the staff knew more about how to assist visitors with vital tourist information. They are quite young.
Shopping Tip: There is a convenient mall nearby where terrific bargains can be realized. I purchased sports equipment and had an inexpensive meal in a colorful Mexican restaurant. Do investigate Sanborns restaurants for a delicious experience.
Juan I. Families with young children Mexico, October 27, 2013
bueno , bonito y a bien precio

ubicacion,
8
en general bien todo......creo que tuvimos algunos inconvenientes: cuando llegamos aunque ya era tarde no estaba lista nuestra habitación (nos la entregaron casi entre 6:30 a 7:00 pm) después de haber llegado casi a las 4:30 pm. se nos fue la energía eléctrica dentro de la habitación en varias ocasiones dijeron que por el calentador, pero si tienen esos aparatos y su instalación no lo soporta , pues que no las pongan............. en una ocasión en la madrugada se prendió como una bomba hidráulica por mas de 2 horas y en realidad es muy molesto eso con el ruido que hace, cuando se supone uno va a descansar..... pero como nosotros ibamos de paseo quiza no nos molestamos tanto pero en realidad si de calidad se trata pues deberian de revisar esos detalles............... hasta pronto!!!!!
Chau H. Business travelers Taiwan, April 26, 2013
Great place to stay

location, price, big room
7
Good in summary, but the elevator is really bad, need to improve the speed, otherwise need to wait too much.
Roberto R. Solo travelers El Salvador, September 2, 2010
NH, una buena opción

Ubicación, atención del personal, teatro en sus instalaciones (descuento en las entradas a huespedes), desayunos
8
La ubicación del Hotel te permite conducirte a pié a buenos almacenes, magníficos y variados restaurantes, librerias, en y cerca de la Zona Rosa. Por un costo razonable, en minutos te conduces a Museos y un tour por los monumentos más representativos de esa capital. El equipo de taxi también te ofrece servicio de transporte para realizar tus visitas de negocios con seguridad y a tiempo. Obras reconocidas se presentan en el teatro.
Maria I. Groups Brazil, October 17, 2009
Hotel muito bom

Espaçoso, excelente localização, ótimos e atenciosos atendentes, serviço de turismo, guarda malas na saída, atenção especial a quem precisou ficar um pouco mais no apartamento. Internet gratuita.
9
O Hotel NH México City é excelente, muito bem localizado, próximo a tudo o que há de interessante. Os funcionários da recepção e auxiliares (carregadores de mala) são muito bons, atenciosos, dão informações sobre todos os assuntos. Há atendimento especial sobre turismo no saguão. O local é amplo, bastante espaçoso. Há possibilidade de acesso à internet gratuito, no saguão.
Shopping Tip: Mercado Insurgentes na quadra do Hotel.

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