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Recent customer comments

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Very good

based on 1704 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 7.4
  • Room Comfort/Standard 7.1
  • Service 6.9
  • Value for Money 7.2
  • Food/Dining 6.3
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Billy J. from Australia
Solo travelers
Stayed one night in March 2015
Location friendly staff
Location staff nice room
Enjoyable from entry to exit
Reviewed March 13, 2015

Geoff B. from United Kingdom
Stayed one night in February 2015
Convenient for the airport.
Great rooftop bar views. Pleasant staff. Ten minutes to the airport.
Comfortable overnight stay in basic no frills accommodation.
Reviewed March 13, 2015

Peter H. from Australia
Stayed one night in March 2015
hot water
location hotel car staff
hot water was not hot
Reviewed March 12, 2015

Andrew U. from United Kingdom
Solo travelers
Stayed one night in March 2015
OK For One Night Only
reasonably near airport, large room, clean
Not a salubrious area - no dining options nearby. Rooftop bar not open on Sunday's so had to have room service.
Reviewed March 06, 2015

Shane P. from United States
Stayed one night in February 2015
close to airport, reasonable price, breakfast
We only stayed for one night, and it was OK for something last minute. We requested an airport pickup since we got in at 12:30 am. Thought it was included, but we had to call them when we arrived and pay 300 pesos.
Reviewed March 01, 2015

anthony A. from United States
Stayed 2 nights in February 2015
staff, food and room service
wonderful. i liked it.
Reviewed March 01, 2015

Fe D. from Australia
Families with older children
Stayed 5 nights in February 2015
Location, staff, comfortable bed
Enjoyable and comfortable
Reviewed February 24, 2015

bobbie S. from United States
Business travelers
Stayed 2 nights in February 2015
Hotel Review
Convenience and airport accessibility
The male bartender onthe 8th flr needs to be careful about whathe says in tagalog. Im a balikbayan fluent in tagalog. When a lady staff member quipped certain words which i didnot fully heard, thisbartender said to the effect that mahinang magtip. Clearly, im sure he was referring to me and my lady friend ad we were the only customers at that time. Also i was due a change and instead of calling my attention, he just left it on the counter without saying a word. He dud not even smile ir made us feel welcome. FIRE THIS GUY! He is not a good ambassador of your hotel!!!!
Reviewed February 23, 2015

ki O. from South Korea
Families with young children
Stayed one night in February 2015
bad service mind..
clean room and near by airport
Room is closed street..very noisy..we cant sleep all night. Its terrible. I hate this hotels room .
Reviewed February 18, 2015

Douglas O. from United States
Stayed one night in January 2015
Great overnight spot
Location, cost, transportation
I've stayed at Nichols 7 or 8 times now. It is a low priced hotel that is very close to the airport. This isn't a place for luxury, but is ideal if you need a place to stay while waiting foe an early morning flight the next day. They will also pick you up at the airport and take you there for much less than a cab will cost you. The staff is universally nice.
Reviewed February 13, 2015