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Verified traveler reviews

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Very good

based on 575 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 7.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 7.6
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Zaw A.
April 20, 2016
Good and clean hotel with very helpful staff. Massage was really good
Good to stay in Hanoi

keita O.
April 06, 2016
Tough communication by English,

Steven C.
April 04, 2016
Clean room, good service
Clean room and good service over all. Pricy breakfast.

Lily T.
April 04, 2016
Above expectation
With the price the location and the hotel room is value for money.

United States
March 31, 2016
Very clean and comfortable. Staff service is excellent.
Hotel Nikko is very clean and comfortable. The staff service is excellent. The Nikko lounge does not have much to offer compared to the Hilton Opera Hotel's concierge lounge. The breakfast choices are limited.

kazushige S.
March 14, 2016
good location
good location good restaurant good staff

kazushige S.
March 14, 2016
good location
good location good restaurant good staff

Lim E.
February 11, 2016
Great Hotel
Comfort, Cleanliness, Service
First thing you'll notice is that the service here is extremely good. The room is also large, very comfortable and clean.

Rania M.
February 02, 2016
Not value for money
Customer service at the front desk and restaurant (La Brasserie) leaves a lot to be desired for. Old hotel, room was non smoking but still had a bad smell to it. Food at the hotel restaurant was extremely, extremely expensive and the worst I've had in VN. I had to send the Pho back cause it had no taste and only came with sliced chilli as a condiment. This was a $12+ Pho?? So disappointed when dinning 3 staff members on the floor at bfast time yet not one person asked if we wanted any tea? They were too busy chatting at the register. Bfast very poor for westerners extremely limited variety and goes well for Japanese and other Asian cultures. Bread by the staff was handled without any gloves when topping up the bread baskets at bfast, made me wonder what else they were handling without gloves??

January 18, 2016
Perfect for the business
Clean, price, wifi
It was perfect I stayed 1 night Room was ok: clean, quiet, well equipped Wifi worked