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Recent customer comments

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Very good

based on 572 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 7.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 7.6

Steven C.
April 04, 2016
Clean room, good service
Clean room and good service over all. Pricy breakfast.

Lily T.
April 04, 2016
Above expectation
With the price the location and the hotel room is value for money.

United States
March 31, 2016
Very clean and comfortable. Staff service is excellent.
Hotel Nikko is very clean and comfortable. The staff service is excellent. The Nikko lounge does not have much to offer compared to the Hilton Opera Hotel's concierge lounge. The breakfast choices are limited.

kazushige S.
March 14, 2016
good location
good location good restaurant good staff

kazushige S.
March 14, 2016
good location
good location good restaurant good staff

Lim E.
February 11, 2016
Great Hotel
Comfort, Cleanliness, Service
First thing you'll notice is that the service here is extremely good. The room is also large, very comfortable and clean.

Rania M.
February 02, 2016
Not value for money
Customer service at the front desk and restaurant (La Brasserie) leaves a lot to be desired for. Old hotel, room was non smoking but still had a bad smell to it. Food at the hotel restaurant was extremely, extremely expensive and the worst I've had in VN. I had to send the Pho back cause it had no taste and only came with sliced chilli as a condiment. This was a $12+ Pho?? So disappointed when dinning 3 staff members on the floor at bfast time yet not one person asked if we wanted any tea? They were too busy chatting at the register. Bfast very poor for westerners extremely limited variety and goes well for Japanese and other Asian cultures. Bread by the staff was handled without any gloves when topping up the bread baskets at bfast, made me wonder what else they were handling without gloves??

January 18, 2016
Perfect for the business
Clean, price, wifi
It was perfect I stayed 1 night Room was ok: clean, quiet, well equipped Wifi worked

January 01, 2016
Good business hotel
Location and bathroom
Hotel is dated but maintenance is good. Facility in the bathroom is quite good as have the latest toilet system being used. Breakfast is not much interesting and almost the same everyday but the noodles is good. House keeping ladies do a good job too

South Korea
December 31, 2015
Not friendly staff
Everything is good but some staff is not friendly