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Very good 7.7
Based on 307 reviews

Recent customer comments

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Very good



based on 307 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 6.2

10 Takeshi K.
Australia
April 10, 2016
Very convenient location, clean, great customer se
They were able to accommodate an extra night at the last minute in the same room.

7.6 Angela T.
Singapore
April 04, 2016
Room very small...
Location wise is gd. But the rooms are terribly small... Put in 2 suitcases and the room is like fully occupied.. Feedback to the front desk that the aircon is giving out hot air only despite when i already selected as 送风 instead of 暖房, the staff suggested that i opened the window instead..

5.7 OOI E.
Malaysia
March 23, 2016
Recomended Stay in Shinjuku area
Location, Modern Room, Staff helpfulness
Good

7.2 Lye R.
Singapore
March 16, 2016
Clean Hotel
Clean hotel with good location and budget.

8.4 Kessarin T.
Thailand
March 13, 2016
Great
Nice room

5.7 ABELARDO P.
Philippines
March 12, 2016
TRAVELERS NOT VACATIONERS
Location / Value for Money / Cleanliness
Hotel is perfectly located at the heart of Shinjuku commercial area so it is perfect for travelers who stay out of the room most of the time. Rooms are relatively clean but a little small hence not recommended for families or people who stay indoors most of the time. Directions to it are very simple. From the West Shinjuku Airport Limousine Bus Service drop off point, cross the street and walk to your left (towards the visible Odakyu Building). Cross the main (wide) crossing and continue walking (Odakyu Building now directly on your left). Turn left on the 1st traffic light and upon looking up, you will see the "MY STAYS" Hotel logo.

9.2 Casey T.
Singapore
February 25, 2016
Excellent stay for the price, location can be troublesome
The room facilities were excellent. Free Wi-Fi, laundry machines and dryers were available for a fee, bathroom was spacious. Downside is that getting there can be difficult if you are lugging huge or many luggage items and walking. We had to cross bridges and go up stairs to get to/from JR Shinjuku station. There are public elevators and escalators but you may not know where these are if it's your first time in the area.

8.7 MOK Y.
Hong Kong
February 24, 2016
nice place near JR
nice place near JR

10 Wai C.
China
February 20, 2016
Hotel Mystays should be worth FULL MARK!!!
Customer service of Mystays is excellent and they enriched our journey in Tokyo so much, especially reserved a Michelin restaurant for us. Although the room size is not too large, it is typical size for Hotel in Tokyo. We have to mention the cleanliness of room is above standard. To conclude, the excellent location to all major station, reasonable price, big shopping malls and food shops nearby, we have to give full mark to Mystays hotel!!

8.3 Kim M.
Hong Kong
February 11, 2016
Value for Money
Convenience, Value for Money, Nice staff
Many Restaurants around hotel area, close to Metro and JR Train station. Hotel rooms are clean and the staff can speak very well English.