Excellent 8.6
Based on 746 reviews

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About Nishitetsu Hotel CROOM Hakata


Built in 2006, Nishitetsu Hotel CROOM Hakata is a distinct addition to Fukuoka and a smart choice for travelers. With its location just 0.1 KM from the city center and 3.0 KM from the airport, this 3.5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Nishitetsu Hotel CROOM Hakata also offers many facilities to enrich your stay in Fukuoka. Free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine are just a few of the facilities that set Nishitetsu Hotel CROOM Hakata apart from other hotels in the city.

The hotel features 503 beautifully appointed guest rooms, many of which include television LCD/plasma screen, air purifier, carpeting, humidifier, mirror. The hotel offers many unique recreational opportunities such as sauna, hot spring bath, spa, massage. Nishitetsu Hotel CROOM Hakata is an ideal place of stay for travelers seeking charm, comfort and convenience in Fukuoka.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park

Fitness & recreation

  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • hot spring bath

Food & beverage

  • convenience store
  • restaurant(s)
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Japanese
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For the room with breakfast
Guests can choose between a buffet at 'Tsubo Hachi' restaurant or choose a set menu at 'Asian Isogai Jyako Kujira'.

Child and extra bed policy
Children 0-2 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 1200 JPY
Check-In From: 03:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.1 KM
Distance to Airport: 3.0 KM
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: YES
Number of Floors: 14
Number of Restaurants: 2
Number of Rooms : 503
Parking Fee (per day): 1500 JPY
Room Voltage: 100
Time to Airport (Minutes): 10
Year Hotel Built: 2006
Year Hotel Last Renovated: 2016
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.0
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.8
  • Value for Money 8.5
  • Food/Dining 7.1

Patty W.
July 22, 2016
Nice staff, awesome hot spring bath, clean, good location...
Nice staff, awesome hot spring bath, clean, good location...

South Korea
July 17, 2016
Good location
Good location. Renovated room was good. I enjoyed onsen located on 1st floor.

Hong Kong
July 01, 2016
a great stay in this hotel
good location, well trained staff, small but clean room with massage cushion, great japanese breakfast. highly recommend to stay in this hotel if traveling in hakata

Yu S.
Hong Kong
June 22, 2016
Brilliant Hotel
The Facilities are great, the onsen is really awesome, very clean, polite and close to the bus station and JR

Ngok N.
Hong Kong
June 20, 2016
Surprisingly good value for money
Other than small room size and poor English of staff, there is not much to complain about One comment is that the movable air purifier was quite smelly when turned on, but we didn't have problem, we just kept it turned off because the room was actually very clean and odorless

Kamarul R.
June 20, 2016
Bus company's own hotel
This hotel has the sama nama as the Nishitetsu Bus Service In Kyushu. It Is located right across the road from the basement Bus terminal at JR Hakata station. Therefore bus, train and subway are all a stone's throw away, thus a good location to stay.

June 17, 2016

Tien-Yi F.
June 16, 2016

Hong Kong
June 16, 2016
I was needed to enquiry sight spot information and asked for reception's assistance to make Japan local call for me. However, it was rejected as paid phone is provided. I was a bit disappointed of it as most of the hotels do it (free of charge) for guests.

June 15, 2016
Very nice
Very nice