|
Dehaemers V.
(Echt)paren
Belgium,
13 november 2014
|
rustig gelegen
airco - warm water - rustige tuin
8
|
|
Dehaemers V.
(Echt)paren
Belgium,
10 november 2014
|
Rustig!
rust, tuin en vriendelijk personeel
8
Rustige plaats, toch centraal gelegen.
Goede wifi, perfecte airco!
|
|
Dehaemers V.
(Echt)paren
Belgium,
5 november 2014
|
Rustige tuin om te verademen
7,7
De rust die het uitstraalt was voor ons het belangrijkste daar wij er een week verbleven.
De kamers in het nieuwe gebouw zijn in orde. De airco werkt goed en is prima in te stellen.
Wifi is traag, maar werkt. Excursies te plaatse zijn veel duurder dan naast de deur... spijtig!
|
|
Simon U.
(Echt)paren
Colombia,
24 december 2014
|
Terrible customer service
4,3
We stayed here twice. The rooms are ok, with hard beds, hot shower, and good wifi. The problem lies with the front desk service, which is awful.
When we first got here they were friendly and eager to sell us their jungle trips but after we declined (their prices are much more expensive than other companies) they became sour. They refused to store our luggage while we went to the jungle, even though we had booked an additional night after our jungle walk. They said they didn't have space, which I doubt since the hotel is huge.
When we wanted to move on from Chitwan, we asked how much a bus to Lumbini would be, they said 650Rs per person if we booked it through them but that we could go to the bus park ourselves (500Rs at the bus park). They pick you up from the bus park for free when you arrive in Chitwan, it's 1.5km away, 15 walk or 10Rs per person on a rickshaw. Since we had stayed two nights at the hotel we asked if we could get a ride to the bus park. The guy at the front desk seemed annoyed because we hadn't booked the bus with them and said they would but we had to pay 250Rs, even though it's 10Rs on a rickshaw! We ended up walking. The most annoying thing is that we then saw their jeep arrive empty at the bus park!! Seriously?
Finally, we were told at the front desk that the bus would leave at 8:30am and so we got to the bus park at 8am. Surprise surprise, every bus leaves at 9:45am. Didn't they know this? I'm pretty sure they did. So we had to wait almost two hours at the bus park. This was just the cherry on top of our experience with them!
Terrible terrible customer service.
|
|
Simon U.
(Echt)paren
Colombia,
21 december 2014
|
Ok room, terrible service
5
We stayed here twice. The rooms are ok, with hard beds, hot shower, and good wifi. The problem lies with the front desk service, which is awful.
When we first got here they were friendly and eager to sell us their jungle trips but after we declined (their prices are much more expensive than other companies) they became sour. They refused to store our luggage while we went to the jungle, even though we had booked an additional night after our jungle walk. They said they didn't have space, which I doubt since the hotel is huge.
When we wanted to move on from Chitwan, we asked how much a bus to Lumbini would be, they said 650Rs per person if we booked it through them but that we could go to the bus park ourselves (500Rs at the bus park). They pick you up from the bus park for free when you arrive in Chitwan, it's 1.5km away, 15 walk or 10Rs per person on a rickshaw. Since we had stayed two nights at the hotel we asked if we could get a ride to the bus park. The guy at the front desk seemed annoyed because we hadn't booked the bus with them and said they would but we had to pay 250Rs, even though it's 10Rs on a rickshaw! We ended up walking. The most annoying thing is that we then saw their jeep arrive empty at the bus park!! Seriously?
Finally, we were told at the front desk that the bus would leave at 8:30am and so we got to the bus park at 8am. Surprise surprise, every bus leaves at 9:45am. Didn't they know this? I'm pretty sure they did. So we had to wait almost two hours at the bus park. This was just the cherry on top of our experience with them!
Terrible terrible customer service.
|
|
Frank Z.
Individuele reizigers
Netherlands,
16 december 2014
|
Good value for money
Great location near the border of the park
8
Had an excellent stay. Rooms are great. Big and relative new. Warm water is only when there is sun but the have an electric back up system which they can put on if you ask them. Do not book any trips through them. The are really overpriced and no value for money. Please note that if you buy a park ticket (really expensive for Nepal) you get a free day in the animal zone next to the park. Great for an extra day of hiking
|
|
Kriemhild S.
(Echt)paren
Germany,
19 oktober 2014
|
lovely place
location, staff, beergarden
9,3
We really enjoyed our stay. It was the third week in Nepal and the best place we stayed in until this moment. The beergarden is very chilling with a good variety of meals, the room big with very comfortable beds. Jungletour is also good. All staff are very friendly.
|
|
Liu W.
Groepen
Taiwan,
11 september 2014
|
hotel's car and restaurant are super terrible!
The guide is good, but other staff isn't helpful
4,3
|
|
Sio I.
Individuele reizigers
Macau,
17 augustus 2014
|
silence
tour guide are nice ,guest room comfortable, food service not bad
8
Someone polite,but the air conditioner are not working for 24 hours, when day time stay in hotel, feel hot and wet(because of the weather).
|
|
Georgia A.
(Echt)paren
Australia,
25 juli 2014
|
Alright Service, Nice Room
Room, location, atmosphere
5
Hotels like this are dime a dozen in Chitwan so owners are hardpressed to make their business stand out. This one barely even provided the minimum - a whole day went by when the office and grounds were COMPLETELY unstaffed which was incredibly inconvenient. There was not even a phone number I could reach somebody on. The attached tour we took was underwhelming and our guide smoked and/or chewed tobacco the whole walk through the jungle, and also encouraged us to go elephant riding, which any true 'naturalist' (as he called himself) would abhor.
|
Haast u, beperkte beschikbaarheid!