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Hotel Massena

16 rue tronchet, 08. Champs Elysees, Parijs, Frankrijk 75008 (Bekijk kaart)

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Gebied: 08. Champs Elysees Aantal kamers: 36
Gratis Wifi

Recente beoordelingen door klanten

Selecteer type reiziger

 

Prettig

6,8

uit 6 beoordelingen

Verhouding prijs/kwaliteit
7,0
Ligging
9,3
Personeel
5,7
Hygiëne/conditie hotel
7,3
Kamercomfort
6,3
Ontbijt/maaltijden
5,3
Alle beoordelingen (6)
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Keith K. Zakelijke reizigers Singapore, 2 juni 2013
Great location but poor customer service

Good location for shopping, 5 minutes walk to Lafayette. Reasonable priced. Can't think of the 3rd good thing about this hotel
5,7
Bad. When I checked in, I was informed that there are no room for me. Reason given was the previous occupant for my room decided to extend his stay and they could not release the room to me. Counter staff suggest that I leave my luggage in the hotel and go for lunch first while he try to find a solution for me. After lunch, still no room. Only after I express my unhappiness that the staff unwillingly allow me to stay in a higher grade room. Was kinda pissed that there are empty rooms available, but hotel was just unwilling to allow me a free upgrade even when they clearly mis-managed my booking. Room size is small as consistent with Paris room expectation. However bed was uncomfortable and bed frame is easily slide-able on the floor and whole bed will shift when tossing around when sleeping. Corridor to room are poorly lited and can hardly see the key holes when opening door. Even thought hotel claims to have free Wifi, but connection to Wifi was almost close to impossible. Plus hotel staff was not friendly and helpful. Given up on internet connection after trying for awhile. However, hotel is located in great location. Less than 5 minutes walk to Printemps or Lafayette. Also close to sightseeing venues such as Madeleine and around 20 minutes walk to reach the Louvre or Champs Elysees
Kang L. Zakelijke reizigers Singapore, 2 juni 2013
New and clean

location, clean and looks new
7,3
Waralee N. (Echt)paren Thailand, 22 oktober 2012
Good location

location
6,3
Good location for shopping. The hotel is very close to all the major department stores. Very small luggage storage at the lobby. Good internet connection.
Ha T. Individuele reizigers Vietnam, 23 september 2012
Great location but small and old room

Location
5,3
I was shock when receive the room as it is totally different from the photos that I saw from the Internet. The room is very small and old. The corridor is narrow. I found that my room was not locked after housekeeping made up my room. Upon check out, I told the reception, but he told me that that s normal and "anyway, you check out tomorrow". I don't know if it is really a standard there, but very worry about this.
Machiko T. Groepen Japan, 19 juli 2014
立地が非常によく、個人旅行に最適。

知り合いから紹介していただき、こちらのホテルを予約しました。 どの路線に乗っても駅が近いという立地、ヨーロッパでは珍しい浴槽がある、最後に部屋も日本人としては有難い綺麗さです。
7
個人旅行で、途中68歳の母一人と別行動にさそましたが、方向音痴の母一人でも駅からホテルへ戻れる分かりやすい立地が一番です。今後の定宿にしたいと思います。
Nakano M. Groepen Japan, 5 september 2013
立地がよく、ほぼ徒歩圏内で行動しました。狭いですが、お部屋もバスルームもきれいで満足してます。

立地、清潔さ、レセプションの対応
9,3
今回は、他の友人達との関係で立地だけでホテルを決めました。マイナスなレビューをみて不安もありましたが、眠るためだけの滞在には十分でした。
 

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