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Goed 7,3
op basis van 206 beoordelingen

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  • Hygiëne/conditie hotel 7,5
  • Faciliteiten 7,2
  • Ligging 7,9
  • Kamercomfort 7,3
  • Personeel 7,3
  • Verhouding prijs/kwaliteit 7,0
  • Ontbijt/maaltijden 6,6

04 april 2016
Largely convenient. Not far from the action
It's quite basic in some respects, but certainly good for the price. Staff are very helpful. Free shuttle to airport is a nice bonus. Not sure if it's common in this town.

Siew L.
28 maart 2016
Value for Money
Good place to stay as its central and meets basic needs.

colin S.
23 maart 2016
misleading pics
Usouk raves about u bar, 5th floor restaurant and 2nd floor spa. The pic you see of the ubar is so misleading, its a small electronic band equipment, placed into a small corner of the entry Hall. The entry is to the right some lounge chairs and to the left some dining chairs. The reception is at the end. So on arrival you walk through the hallway with your luggage past the bar and the lounge chairs and the patrons having breakfast. The u bar was never opened, the bar never attended, the 5th floor doors locked. on inquiry they would let you sit up there and they would run your order upstairs for you from the ground floor bar. The spa 2nd floor was not available. so really it doesnt have a bar a ubar a restaurant. The breakfast is dismal, available eggs coffee and toast all out of reach other side of the bar for staff to cook. 2 choices of poorly cooked and cold foods. No English spoken. Never saw anybody come into the bar, and never to the restaurant, of course closed. This place is run down. The bathrooms do smell as mentioned by other reviews.

Pricha S.
05 maart 2016
Very Good
Very Clean And Very Good Staff

Terry B.
28 februari 2016
Not happy. We moved
The bathroom is an all in one with no actual shower. The breakfast including the eggs was all cold and the coffee was Nescafé. The laundry service is a scam with about 1kg of laundry costing $20. There are so many better hotels in this area for a better price and no laundry scam.

Russell R.
13 februari 2016
Usouk hotel is just on the edge of the ' tourist ' area, and is good value and friendly. Staff were helpful. The room we had only had a window onto the ventilation shaft, but it was clean and big enough to be comfortable.

Alex P.
Verenigde Staten
11 februari 2016
Value stay, close to city center, markets
Location, relatively clean, good sized room with window
Pros: great location, decent sized, clean room and bedding, free breakfast Cons: bathroom smelled (we think it was from the sewers/pipes), breakfast wasn't great, hotel lobby was pretty shabby, was in need it an upgrade

Maria L.
11 februari 2016
Very friendly staff and good location
It is a very good hotel, the staff tried to accommodate us in everything they could, they are very friendly. The location is 5 minutes walk to the centre, it is in a main road but we got a room at the back and was very quite.. Breakfast wasn't amazing but I didn't mind as value for money was good. For breakfast I rather go for a nice croissant in the morning anyway, they are delicious !

Keith B.
Verenigd Koninkrijk
06 februari 2016
location, comfortable and. good staff
I stayed at the Usouk for three nights. The hotel is centrally located and half-way between the Mekong river and the central avenue and market. Both are with-in a 15 min walk. I had a pleasant stay, my only issue with Agoda is that at my time of booking i was given the option to upgrade to a suite room. This i did ,but on arrival at the hotel the suite room i was given did not contain a jaccuzzi which it clearly states on the web site that it does.The breakfast was the usual unpalatable offering ,better just to walk along the street and purchase a delicious baguette.

04 februari 2016
Fantastic customer service
Service, location and space
The counter staff named Touk was extremely helpful and patient with my request. as for the room, the bathroom is little small, there is not separate screen between the shower and toilet bowl. Everything gets wet...