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Geweldig 8,2
op basis van 2751 beoordelingen

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Geweldig



uit 2751 beoordelingen
  • Hygiëne/conditie hotel 8,6
  • Faciliteiten 7,2
  • Ligging 8,6
  • Kamercomfort 8,4
  • Personeel 8,2
  • Verhouding prijs/kwaliteit 8,0
  • Ontbijt/maaltijden 7,4

Diomira G.
Maleisië
17 augustus 2015
Flies in dining area, Staff a little arrogant
comfy bed, good gym, good pool
If you would want a really good stay, the bed is really comfy, room is really spacious. I would recommend this hotel. However, every morning for breakfast, variety was okay but there were a lot of flies, you have got to do something about this. Your staff did not hear me when I mentioned my room number, and she said we were not entitled for breakfast, I repeated the room number and she blamed me instead and told me off that I mentioned the wrong room number, what a disappointing! What happen to being polite and customers are always right? Your counter boy, yes! a boy!! not a man yet, he laughed at me when I asked about airport transfer. He said there are a lot of taxis out there that I can use. What's up with the attitude? Aren't you the one working there? Staff should be polite, the cleaning lady was even more polite than expected. It was also mentioned the room had wifi, but then it sucked! It had a limit of 500mb per day. When the counter said they could reset it for us, we still couldn't use it. Internet is important especially when mentioned in the room features as an option and that's why I purchased it. You have got to take your customers seriously. Thumbs up for the comfy bed, gym and pool, the rest I would say you have got to improve base on your stars!

BREITHNER J.
Maleisië
14 augustus 2015
Excellent
Comfort, clean, strategic
Had a wonderful time in Kuching.. The hotel was excellent..!

randyaz I.
Indonesië
13 augustus 2015
One of the best hotel in Kuching, if not the best
Location, friendly staff, comfortable

Anna L.
Maleisië
13 augustus 2015
Great location, pity about the staff
location, price and spaciousness
I thk as long as our expectation was a 4 star hotel as oppose to 5 star which I thought all Pullman was, then it would have been fine. The staff at the reception while polite was 100% blur. They can't recommend places to visit, etc. So not very helpful but they were not rude. Some is new to Kuching so I understand. However I thk the HR or the GM should pick up the slack and pay for courses to improve this. I w be staying in Hilton or even Tune Hotel where the staff seemed more enthusiastic and helpful ( yes I had to go to these hotels to ask for info on how to go to the Rainforest Music Festival when the coach was actually departing at a mall right underneath Pullman Hotel. Can you imagine how blur the staff were at Pullman?

Lawrence L.
Singapore
13 augustus 2015
NO COMMENT
NO COMMENT
GOOD

Surjit K.
Australië
12 augustus 2015
Price. Location.
Price. Location. Room Size
Room Size is good. Location is walking distance to the river, china town and malls. Next to hotel is a mall with few choice of coffee shop. Unfortunately, the room floor need better cleaning.

LEAN L.
Maleisië
12 augustus 2015
Is a good hotel and good location
Must try their gym, sauna and stream room.

SIEW Y.
Maleisië
12 augustus 2015
Strategic Location
Good location, helpful staff and spacious room
Very good location whereby you can just walk to those place of interest at your own. If you need shopping, just next to the hotel.

mohd A.
Maleisië
12 augustus 2015
Very clean
Superb

gilbert T.
Maleisië
11 augustus 2015
thump up!!!!!
moderate