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Zeer goed 8,0
op basis van 168 beoordelingen

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Over Svelte Hotel & Personal Suites

Beschrijving

Goed gelegen in Zuid-Delhi, is het Svelte Hotel & Personal Suites het ideale vertrekpunt voor uw excursies in New Delhi. Gelegen op 0.5 Km van het hart van de stad, bevindt dit 5-sterren hotel zich op een excellente locatie met de grootste attracties binnen handbereik. Dankzij de praktische locatie liggen alle belangrijke trekpleisters in de buurt van het hotel.

Voor Svelte Hotel & Personal Suites is niets teveel om het gasten naar de zin te maken. Zo biedt dit hotel goede service en vele faciliteiten. Gasten kunnen gebruikmaken van hotelfaciliteiten als 24-uur beveiliging, dagelijkse schoonmaak, fax, cadeau-/souvenirwinkel, fotokopiëren.

Alle accommodaties beschikken over doordachte voorzieningen om een ongeëvenaard gevoel van comfort te garanderen. Hotelfaciliteiten als zwembad (buiten) bieden alle gelegenheid om te ontspannen na een drukke dag. Het Svelte Hotel & Personal Suites is een ideale verblijfsplaats voor reizigers die charme, comfort en gemak zoeken in New Delhi.
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Kenmerken

Internet

  • gratis wi-fi in alle kamers
  • wi-fi in openbare ruimtes

Vervoer

  • taxi service
  • parkeerservice
  • parkeerplaats
  • vervoer van/naar luchthaven
  • autoverhuur

Zwemmen

  • zwembad (buiten)

Eten & drinken

  • 24-uur roomservice
  • roomservice
  • restaurant
  • koffiebar

Huisdieren

  • huisdieren toegestaan

Schoonmaakservice

  • dagelijkse schoonmaak
  • wasserij
  • stomerij

Gastdiensten

  • ticket service
  • snel in- en uitchecken
  • bagageopslag
  • kranten
  • tours
  • conciërge

Faciliteiten op terrein

  • rolstoelvriendelijk
  • openhaard
  • cadeau-/souvenirwinkel
  • faciliteiten voor mindervaliden
  • familiekamer
  • lift
  • executive floor
  • rookuimte
  • gezamenlijke lounge/tv-ruimte

Gezondheid en veiligheid

  • 24-uur beveiliging
  • 24-uur receptie
  • kluisjes
  • kluisjes
  • doorman

Bedrijf & gelddiensten

  • printer
  • fotokopiëren
  • fax
  • vergaderzalen
  • businesscentrum
  • bankautomaat in hotel
  • geld wisselen

Gesproken talen

  • Engels
  • Hindoestaans
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Voorwaarden

Kinderen en extra bedden
Baby 0-1 jaar Verblijf gratis indien gebruik wordt gemaakt van aanwezige bedden. Let op: als u vraagt om een kinderbed/wieg kan een toeslag worden gerekend.
Kinderen 2-7 jaar Verblijf gratis indien gebruik wordt gemaakt van aanwezige bedden.
  • Gasten ouder dan 7 jaar worden beschouwd als volwassenen.
  • Extra bedden zijn afhankelijk van het gekozen kamertype. Lees alstublieft het beleid ten aanzien van deze kamer voor nadere informatie.
Als u meer dan 5 kamers boekt, kunnen er afwijkende voorwaarden en extra toeslagen gelden.
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Nuttige informatie

Aantal kamers: 77
Aantal restaurants: 1
Aantal verdiepingen: 7
Afstand tot luchthaven: 18. Km
Afstand tot stadscentrum: 0.5 Km
Hotel gebouwd in: 2008
Inchecken vanaf: 02:00 PM
Kosten internetgebruik : 1000 INR
Kosten transfer naar luchthaven: 2500 INR
Laatste renovatie hotel in: 2012
Receptie geopend tot: 04:00 PM
Reistijd naar vliegveld (minuten): 25
Toeslag ontbijt (indien niet inbegrepen): 850 INR
Uitchecken tot: 12:00 PM
Voltage in kamer: 220
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Recente beoordelingen

Selecteer type reiziger
Zeer goed



  • Hygiëne/conditie hotel 8,0
  • Faciliteiten 6,4
  • Ligging 9,1
  • Kamercomfort 8,0
  • Personeel 8,1
  • Verhouding prijs/kwaliteit 7,5
  • Ontbijt/maaltijden 7,1

7,7 Ingrid H.
Nederland
21 mei 2013
Prettig verblijf nabij shopping mall
gunstig gelegen nabij shopping mall, moderne kamers, goed ontbijt
Verblijf wqs prima. Nadeel is de vogelpoep in en om het zwembad.

5,6 MOHAMMAD H.
Bangladesh
13 april 2016
Svelte needs to improve to judge its name
When you pay and stay in Suite, your expectation during stay must be high. Svelte failed to serve by its name; Suites. I had to wait for an hour for their booking/payment confirmations as I booked via Agoda; 3rd party booking. Later they offered me smoking room as I requested but there was not a single ash-tray in a smoking suite; was a real shock for me. Internet charges are not free and criminally expensive, which you expect in suite at least for free. Even after paying for internet, it was down for 5 hours, for which I have been charged. Almost $12 for each day of my stay I paid for internet with very low speed and interrupted service. Toilet was basic and needs improvement. Concierge service, Food in restaurants were very good. Location is great for business traveler. I don't recommend anyone to stay here if you're looking for suite facilities, travelling with family or business. There are hundreds of better options available around in Saket (until Svelte does renovate their facilities and services).

7,2 Omer E.
India
06 april 2016
Svelte Hotel & Personal Suites
Large Rooms with a great location if shopping is your agenda. Below standard in terms of quality for the price you pay.

10 Parinita K.
Singapore
01 april 2016
Nice place
Near malls

7,3 Ahmad R.
Afghanistan
23 maart 2016
The f
Cleaning Food and View

5,2 Pankaj S.
Nepal
15 februari 2016
Not the same Svelte as it used to be before
I came back from Agra and stayed here again from the 6-8 Feb, 2016, because I had already for it. We were a group of 8 people. This time the staff received us well with welcome drinks and good hospitality. The whole group felt good and the room service also improved to some extent. But then, on 7th Feb, not once but twice, I asked the front desk as to what time breakfast would be served the next day. I told them that there should not be any delay because we had to catch an early morning flight. They still said 7am. The next day we went for breakfast at 7:10am and the attendant there said breakfast is not ready yet and starts only at 7:30am. I went back to the front desk and asked again, and front desk said 7:00 am again. So you can imagine how the hotel is being run. Other improvements: 1. Some beds and blankets need to be replaced as they are too old. 2. Frequent electrical problems 3. Staff in front desk are very busy with their heads down working; they need to put someone standing to receive and greet guests in the reception area. That's what all hotels do. In short, this time the stay was kind of OK, but Svelte has still a long way to go to prove themselves as a 4 star hotel.

4 Pankaj S.
Nepal
06 februari 2016
Not like before...very poor management
location is good
It is not what it used to be before. Very poor management and service. There are many other hotels within walking distance from the mall. You will only spend your time and money fighting with the management for amenities and service. It used to be very good before but not any more. It is more like a 2 star guest house now.

3,7 Pankaj S.
Nepal
04 februari 2016
Worst hotel experience
Location
I have stayed in this hotel over a dozen times. It used to be a good hotel with good service. I stayed here in May 2015 for 9 days and it was good. But now, I am here, and to my surprise, I noticed that the management has become very stingy. You will feel you are staying in some cheapy hotel. 1. No welcome drinks. 2. They insist on giving only one room keycard even if you are two people. With a lot of difficulty, they gave me two. 3. The shower hook is broke so they have put a plastic hook to hang the shower. Water leaks. 4. The aircon temp cannot be controlled. 5. No toiletries; you have to keep on asking. 6. Only one pair slippers even when two people are sharing a room. Ask and you get with a lot of pain. 7. You get only two bottles of water; you have to pay for the rest. 8. I ASKED FOR TWO WATER GLASS AND THEY SENT ME ONE. WHEN I ASKED FOR ONE MORE THEY TOLD ME WE CANNOT PROVIDE MORE THAN ONE. WITH MUCH DIFFICULTY THEY PROVIDED ME ANOTHER ONE. 9. No ironing board. 10. No coffee. 11. No bathrobes. 12. Staff don't carry a smile. You don't feel the welcoming warmth. To conclude, it is not worth spending money here. For sure, some change has happened within the management and hence all this stingy behavior. I have to stay again from 6-8 Feb as I paid in advance and I am with a group occupying 4 rooms. But after that, I am never going to stay here unless they really show me they can improve. Every single group member started cursing me for highly recommending this hotel. I do not have time for writing all this, but it is so upsetting that I felt everyone should know.

6,3 daljit P.
India
20 januari 2016
overpriced
location
except for location there was nothing good about the hotel

9,7 David J.
Australië
20 januari 2016
Excellent facilities, location and staff
nice large rooms, adjacent to the Mall with good food options, friendly staff
I have stayed here several times, and will keep coming back. The rooms have a lounge for relaxing, a desk for work and a little kitchen for snacks. The beds are really comfortable


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