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Vientiane Plaza Hotel

Sailom Road, Hatsady Neua Village, Vientiane Centrum, Vientiane, Laos (Bekijk kaart)

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Gebied: Vientiane Centrum Aantal kamers: 50
Gratis Wifi

Recente beoordelingen door klanten

Selecteer type reiziger

 

Acceptabel

4,0

uit 1 beoordeling

Verhouding prijs/kwaliteit
2,0
Ligging
6,0
Personeel
4,0
Hygiëne/conditie hotel
4,0
Kamercomfort
2,0
Ontbijt/maaltijden
6,0
Gezinnen met oudere kinderen (1)
Sorteer op:
Karthik C. Gezinnen met oudere kinderen India, 27 december 2012
Extremely Bad Experience. Will neve recommend.

Location is reasonably good.
4
Some staffs at the front desk really need to understand the real meaning of "welcoming guests"(and not that it is an unwanted obligation). One of them was even simply staring at us, forget a smile. Within the very first few minutes (at front desk), and especially, after reaching for the 'Welcome-drink-table', we felt that it is some sort of charity that they are doing to us. We were the only ones there and sat for close to 4-5mins at the table in the morning around 10.45am, especially, with simply no other customer around. Yet, the staff(s) never turned up eventhough they saw us. I personally, stood in front of the desk hoping to get anyone to give us a drink. They just didn't care to come to the front and do the needful. Finally, after 10mins, one staff came-up. Is this the way a 'welcome-drink' is served? Further, the rooms had the facilities, but, being a so-called standard Triple Superior Room, all the item-sets(coffee/tea bags, even sugars, cups, spoons, towels, all bath-accesories etc) were only for just two people and the third one was to adjust with the same, except for the additional-bed (like a Std Doubleroom with an additional bed). I didn't understand this. With partly stained floor in the restroom, some worn out edges of wooden furniture;really not a 4-star hotel. But, one very important thing. After entering your room, please please do immediately call the concerned manager and ask/check the "Standard facilities" that are generally included in the room, especially, the number of towels and their sizes, small, big or large and/or for the floor etc. Also, please please please check the MINIBAR. More importantly, ask them to check everything before you leave the room as well. In my case, I was ruthlessly accused and demanded a pair of small so-called face-towels which were never there. Having seen a lot in europe and thailand, this came as a shocker. Go there at your own risk, especially, risking your self-esteem.Sometimes misguiding ratings.
 

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