Acceptable 5.0
Based on 15 reviews

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About Norfolk Hotel


Ideal for fun and relaxation, Norfolk Hotel is located in the Edgbaston area of Birmingham. Situated only 4.5 km from the city center, guests are well located to enjoy the town's attractions and activities. A well-kempt environment and its proximity to Perrott's Folly, Birmingham Botanical Gardens & Glasshouses, Queen's Park give to this hotel a special charm.

The facilities and services provided by Norfolk Hotel ensure a pleasant stay for guests. A selection of top-class facilities such as 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, heating, wake-up service, desk, alarm clock, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Birmingham, make Norfolk Hotel your home away from home.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Food & beverage

  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
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Child and extra bed policy
Children 0-4 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10 GBP
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 4.5 km
Distance to Airport: 20 km
Internet Usage Fee: 5 GBP
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 120
Time to Airport (Minutes): 27
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 3.6
  • Location 6.7
  • Room Comfort/Standard 4.1
  • Service 5.5
  • Value for Money 5.6
  • Food/Dining 4.5

Farshad A.
March 15, 2016
you get what you pay
Location, Nice Staff

Farshad A.
March 15, 2016
you get what you pay
Location, Nice Staff
Most of rooms are smelly. We asked to change our room, and they gave us another room which was bit better.

Beverley E.
United Kingdom
December 31, 2014
good standard for money
room, staff, location
Room clean and comfortable

Ian M.
United Kingdom
October 28, 2014
Don't stay here
Lift hot water work desk in room
This place is not very clean pillows are just rolled up blankets in pillow cases quilts inside covers are rotten full of hairs carpets are thread bare needs a good clean up and paint job

Robert S.
United Kingdom
October 09, 2014
Never ever again
Parking , location , Tesco express near by
Ok , where do I start ? Smell was really bad . Seriously bad . Was looking for dead rats under bed. There was none , carpet is full of holes and so is pillow case. Pillow had bad smell . There was water leak above the door where wall paper is missing. . Next to bed is no skirting boards and all rubble is on the floor . . Window was greasy and dirty. On the good side , kettle and TV are provided . Was told that other side of hotel is in better condition. I booked 2 nights and left after first one. Gone to bed and breakfast instead. Ruined my trip completely . B&b was same price but very enjoyable . Good luck

David A.
United Kingdom
October 02, 2014
Value for money
Good clean lace to stay that is safe and easy to get to
Good, did not want to do anything other than use the room, I was out all the time...

United Kingdom
September 14, 2014
Dirty needs a complete refurbishment
Noisy , had bites when i left , dirty

Freddie C.
United Kingdom
July 07, 2014
Cheap and cheerful

brenda R.
United Kingdom
May 31, 2014
never again
Had a renovated room,clean and comfy, nice new furniture and re-done bathroom. The new shower was barely warm so very unpleasant showering experience. The curtains did not fit the window and were hanging down and looked dreadful, the nets sagging and looked dreadful. Ceiling light didnt work so room very dark. Lovely new tv but no remote control. Having bothered to renovate the hotel why didnt they bother to finish off? hang the curtains properly etc? The hallways were filthy, dirty stained carpet and stank of smoke. Will never stay there again. Travel to Birmingham regualaly but will stay else where.

akeel M.
United Kingdom
August 03, 2012
Small rooms
The hotelis close to city centre
Overall my stay at this hotel was not very good the staff are rude the hotel rooms smell the rooms are very old and the beds are off nt very good standard i would not stay here again