Excellent 8.3
Based on 595 reviews

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About Norfolk Hotel


Guests wishing to combine business with pleasure will find much to recommend in this hotel, centrally located in the city but surprisingly quiet. While the rooms are not flashy, they are spic and span and nicely decorated with all the trimmings and trappings any business traveler or vacationer could want. Since there are only 104 rooms, it’s not overrun with visitors. Many travelers have applauded the staff for their friendly and helpful demeanor. As an added bonus, the Norfolk Hotel is close to many shops and the night market so you will not have to travel far for entertainment, good food, and consulates to pick up visas for onward journeys. If you’re looking for a special and unique experience, look no further than Norfolk Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • library
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Japanese
  • Vietnamese
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As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.

Child and extra bed policy
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40.43 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00AM
Distance from City Center: 1 km
Distance to Airport: 8 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 104
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 1992
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 8.0

Patricia O.
July 12, 2016
Great location
easy access within city area, will choose to stay here again!

Peter B.
July 09, 2016
Corso restaurant
Great food & service!

Tiang Q.
June 24, 2016
Good location
Tight lobby for a 4star hotel, narrow driveway in a busy street for pick up & drop off and boarding public transport , breakfast was acceptable with friendly concierge.

joseph V.
United States
June 14, 2016
Maybe 3 stars
It was ok but not 4 stars, just a cheap hotel.

Sharlene L.
United States
June 07, 2016
Good a/c and private spa
Unlike some hotels in Ho Chi Minh, the rooms here have central a/c. There is also a spa, with a steam room, sauna, and jacuzzi, which they will close for your private use. Unfortunately, the jacuzzi was cold, and did not heat up at all during our use of the spa. Overall, a great hotel with clean rooms, good service, and tasty breakfast.

Shinsuke O.
June 03, 2016

Elizabeth P.
United Kingdom
June 02, 2016
Great location
Lovely breakfast, great sized room and bathroom, friendly staff and great location for tourist sights.

DucAnh T.
United States
May 27, 2016
DucAnh, USA
Exellent location, very close to city center from the walking distance. The hotel staffs are professional, polite, and very friendly.

Arnold T.
United States
May 17, 2016
Very attentive staff and consistent service every time
I have stayed at this hotel every time I go to Saigon for the last five years and always felt like home here. The service is very consistent from door staff to housekeeping. Breakfast buffet every morning is of high quality. Can't beat the location. Strongly recommend to anyone visiting Saigon. (I took off 1 star for facility for dated carpet). If you're a non-smoker make sure to ask for a non-smoking room.

Anh T.
May 15, 2016
Not too good!
Centrally located, but old and a bit dirty. Amenity is sub-par for a 4 star hotel.