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Norfolk Hotel

117 Le Thanh Ton Street, District 1 Ben Thanh Market, Ho Chi Minh City, Vietnam (Show on map)

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"1) they smile 2) they assist 3) they speak English ..."

  • Alita, Philippines
  • June 29, 2015
  • Area: District 1 Ben Thanh Market
  • Rooms : 104
  • Free Wi-Fi

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Room Types
Superior King Bed
Superior Twin
Superior King Bed
Superior Twin
Deluxe King Bed
Deluxe Twin
Deluxe Twin
Deluxe King Bed
Suite King Bed
Suite King Bed


When would you like to stay at this hotel?

Features of Norfolk Hotel

24-hour front desk

24-hour room service

airport transfer


business center

coffee shop


currency exchange


express check-in/check-out

facilities for disabled guests

family room

laundry service



luggage storage

meeting facilities



room service

safety deposit boxes



shuttle service

smoking area


Sports and Recreation

fitness center

hot tub






free Wi-Fi in all rooms

Wi-Fi in public areas

Languages Spoken

Chinese (Cantonese)





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Guests wishing to combine business with pleasure will find much to recommend in this hotel, centrally located in the city but surprisingly quiet. While the rooms are not flashy, they are spic and span and nicely decorated with all the trimmings and trappings any business traveler or vacationer could want. Since there are only 104 rooms, it’s not overrun with visitors. Many travelers have applauded the staff for their friendly and helpful demeanor. As an added bonus, the Norfolk Hotel is close to many shops and the night market so you will not have to travel far for entertainment, good food, and consulates to pick up visas for onward journeys. If you’re looking for a special and unique experience, look no further than Norfolk Hotel. Guests wishing to combine business with pleasure will find much to recommend in this hotel, ... see more
Please note that a marriage certificate will be required by the hotel if a guest who is not a Vietnamese citizen wishes to share a room with a Vietnamese citizen. Otherwise, the hotel may reject the booking or request that a second room has to be booked.

Children and extra beds:
Children 0-6 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
40.43 USD

Check-In From
2:00 PM

Check-Out Until

Distance from City Center
1 km

Distance to Airport
8 km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 476 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (476)
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Alita G. Couples Philippines, June 29, 2015
Great boutique hotel, Saigon's best kept secret.

1) they smile 2) they assist 3) they speak English
Excellent. Front desk staff speak English & are trained to respond well to guests -- w a smile & assistance!
Jeeyeon K. Solo travelers South Korea, June 20, 2015
good hotel

wonderful location,friendly staff, good service
Location is really good and room condition.. is great(even though the hotel is a little bit old) Staffs are kind and service is great But the price is little bit high i think.. There are plenty of hotels cheaper but better than this hotel.. so i feel it is more expencive than i think.
Sandy T. Groups Singapore, June 2, 2015
Home Away from Home

Personal service, attentive staff, good location
I arrived a night earlier than my travel companion and was greeted warmly at the reception. The staff addressed me by name once I stepped in and even remembered that I booked a room for two pax. The following morning I went to have breakfast alone while my friend arrived later in the day. The staff were concerned that my friend might have been too tired and may have missed her breakfast and asked if they needed to wait for her. One of the gentleman named Hien even helped me to peel off the seal from my butter as he saw that I just did my manicure. All these experiences really made our stay such an enjoyable & homely. When checking out, the staff gladly helped me wrote a note in Vietnamese so that I could pack takeaway back to my home country without worrying the sauce might be thrown away at the custom. I had stayed in a few other hotels in Saigon, and this is the best customer service which I had experienced. Although we were given a lower floor room & missed out on the beautiful view, it did not deter us from enjoying the stay there. Thank you for such a wonderful and enjoyable stay.
Iaen L. Business travelers Singapore, May 23, 2015
good location but dated hotel

Kevin C. Solo travelers Malaysia, May 20, 2015
excellent hotel to stay

location, clean and good breakfast
location, clean and good breakfast
Mrs M. Business travelers Singapore, May 11, 2015
dining waiters - service excellent

1)Dining waiter service excellent 2) room clealiness excellent
Due to late flight timing at night, pls allow customer to check out late by 4pm without charges since I stayed 4 days.
Marc L. Business travelers France, May 7, 2015
Good location, comfortable

Location, value, comfort
Good size, clean and well appointed room. Located close to major shopping and business areas. Only negative was the lack of iron in the room and a small fitness room. Nevertheless, I would stay again.
Chalinee L. Business travelers Thailand, April 24, 2015
Good hotel

Near shopping mall, Clean hotel and Center of HCMC.
It is near shopping mall, coffee shop (Star buck) and BenThanh market. This hotel is clean and give fruit everyday.
Chalinee L. Business travelers Thailand, April 21, 2015
Central of Hochiminh

Clean, comfortable and near market and shopping mall
This hotel is center of HCMC. I can walk to go shopping mall (Wincom and Parkson) around 5-10 mins)and can walk to BenThanh market around 5 mins also. However, it is traffic jam because it has construct MRT in center of HCMC.
Sutrisno R. Couples Indonesia, April 20, 2015
No doubt for location

Location, Food & Staff
It was nice and memorable, I will be staying in this hotel when I am going back to Ho Chi Minh
< Previous page 1 - 10 of 476 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Ben Thanh market – 5 minute walk
  • City hall – 5 minute walk
  • Cathedral church – 7 minute walk
  • Shopping centers (Vincom, Parkson & Diamond buildings) – 5 minute walk
  • City Business & Trade centers – 5 minute walk

Same street with HCM city people committee – 3 minute walk

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Customers like this hotel for:
Nearest transport:
  • Saigon Railway Station (2.7 Km)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Tan Son Nhat International Airport (6.0 Km)
  • Long Thanh International Airport (25.3 Km)
Customer comments:
  • "Breakfast included" , "Clean and comfortable" , "Professional staff"
Top attractions in the area:
  • Le Loi Street (0.1 Km / 2 min walk)
  • Saigon Square (0.2 Km / 3 min walk)
  • Thuong Xa Tax Trade Center (0.2 Km / 3 min walk)
  • Cho Dem Night Market (0.2 Km / 3 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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