Good 6.6
Based on 125 reviews

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About Norfolk Towers Paddington Hotel


The renovated Norfolk Towers Paddington Hotel is walking distance from Paddington Station. The restaurant is light and airy with a Sunday morning ambiance to it. For location and price, it’s unbeatable being within the vicinity of the tube station where you can commute to just about everywhere. The hotel reception here is friendly and accommodating and willing to help get you to where you need to go in the sometimes overwhelming London. As evening comes, you can head over to the on-site bar done in the old-English pub style for a frosty ale. A continental breakfast is included in the package for your fresh start in the morning. Norfolk Towers Paddington Hotel is an inexpensive stay in the sometimes expensive central London with friendly reception and a relaxed pace. Be sure to hit up some of the local attractions while in the neighborhood.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Food & beverage

  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
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Children of 0-3 years can use existing bedding configuration at no extra no charge. Baby cots are also provided at no extra charge.
Children that require full-size extra beds are considered as adult guests.
Maximum room occupancy of any kind is 2 people.

Continental breakfast - GBP 7.50 per person
Full English breakfast - GBP 11.00 per person
English BF supplement - GBP 4.95

Continental: Fresh seasonal fruits, compotes, segments, and juices. Assorted breakfast cereals, dried fruits, yogurts, and muesli. British and continental cheeses, cold cut ham, and salami. Pastries, croissants, and crust rolls. Tea, coffee, hot chocolate, traditional dairy, and soya milk. Jams, honey, and Nutella.

English: 2 free range eggs cooked to your liking, Cumberland pork sausages, Norfolk back bacon, hash browns, field mushrooms, vine tomatoes, and baked beans.

Child and extra bed policy
Children 0-3 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00AM
Distance from City Center: 1 KM
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: YES
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 87
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1900
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.4
  • Facilities 4.8
  • Location 8.2
  • Room Comfort/Standard 6.7
  • Service 6.0
  • Value for Money 6.4
  • Food/Dining 6.2

July 13, 2016
Not good
The location is good, it's pretty close to Paddington Station, but it's on the road side and it's quite noisy. The wooden door of the room is not with a good soundproof material, so I can hear the people talking outside my room clearly...and the breakfast of the restaurant is just the same everyday, I suggest not to buy the meal but eat out if you stay.

Carmen T.
Hong Kong
July 12, 2016
The room is too small, good location though
Very close to Paddington and Hyde park. The hotel is clean in general, but the room is super small can barely open 2 big luggages at the same time. The lift is small and very slow.

Gill B.
United Kingdom
July 11, 2016
Service Disappointing
Breakfast ran until 11. We arrived at 10.30 and felt like we were an inconvenience. Staff laid out cups for tea and coffee but never offered us any. It felt very uncomfortable.

Abdullah A.
May 29, 2016
Norkfolk Towers Paddington Hotel
Average Hotel acceptable Location and with a very tiny rooms

Ufuk U.
May 27, 2016
When I check in the room I saw that still there were remaining trash from the earlier visitor. Even the customer feedback form was not collected. The check in time is 3 pm. It is very late. The rooms are really tiny. I really wonder what they are cleaning until 3pm!!! And even seems that they are not cleaning.. Specially the ladies in the reception are totally rude and unfriendly. U feel urself totally f**ked up when you talk to them. Never again in this hotel!!!

May 23, 2016
Better PR at Reception areas
Staff manning reception could improve on their PR. We do not feel welcome at all - staff could actually do with a smile and say " Have a pleasant stay" or something. We were just handed keys and told where the lift was. Also lift broke down for three days n our room was on the third level! Sink was not working well so we asked whether for our next stay which was from 19 May to 21 May we could get a bigger room n without such problem, Receptionist Anamarie replied the only solution was for us to upgrade to a suite and pay more. it's a shame to place a receptionist at the front counter with zero customer skill! Also storage for our luggages was unavailable for the two days while we visited Paris. The final shock came when we returned on 19 May to find that the new room allocated to us was even smaller noisier and with a squeaky door almost hitting the bed when you open it!!!! There was also no space in the room to open two luggages at the same time.

May 21, 2016
Smallest room I ever ever stayed in!!!
Had said on Agoda that my room would be 10sqm whoch is very small as it is. Room was even smaller. Horrible horrible experience!

aisha A.
May 20, 2016
The lovation is good, near facilities and bus stop. Masjed is across the street. And there is a rinser in toilet!!! However, The lift was not in service for 3 days! And you can see the dust all over the furniture inside the room.

Algimantas B.
January 14, 2016
Nice hotel in good location
Clean, comfort, location

Jason C.
December 30, 2015
Simple breakfast
Clean, convenient and got lift.
Choices of breakfast is too little, big breakfast need to pay, which never stated in the website. Overall was great, well recommended hotel.


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