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Norfolk Towers Paddington Hotel

34 Norfolk Place, Hyde Park, London, United Kingdom W2 6QS

Recent customer reviews

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Good

6.9

based on
24 reviews

74 reviews in English

Value for Money
6.9
Location
8.1
Staff Performance
6.6
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
7.1
Food/Dining
6.8
Solo travelers (24)
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Merrilyn P. Solo travelers Australia, November 24, 2015
Surprised ..... Not what I expected

The concierge; the comfortable bed; the shower
7.3
Renovations are in progress so the hotel lobby was unrecognizable from the photos on the website. Breakfast was served in the lobby!!
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Ariel B. Solo travelers Israel, February 26, 2015
OK location. Very nice staff. Clean and comfortabl

Clean. Nice staff. OK location
9.3
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Bourima B. Solo travelers Hungary, December 2, 2014
Good place for short business trip

Location, value for money, transportation connection in London
8.7
Every thing was convenient. The only pitfall, WiFi was rubbish.
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Ashady H. Solo travelers Brunei Darussalam, January 22, 2013
Great location and price..however

location
7
The staff need to be a little bit more welcoming...hotel undergoing renovation, needs major improve on the older room
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Andy A. Solo travelers Singapore, January 15, 2013
Nice hotel reception

Wifi, breakfast
8
Quite good given my stay at another hotel yesterday was not really a good experience. Breakfast was good, room was cosy. Just that irritated every time people walk past the room and the swing door sound was irritating. Lift is like world war 2 speed, take a while to reach third floor. Overall positive experience
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Mukesh K. Solo travelers Pakistan, December 27, 2012
Norfolk Towers Paddington Hotel

staff namely edit was nice
3
good coperative staff........ .......... .......... ......... . ......... ............
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Michael C. Solo travelers United Kingdom, December 24, 2012
Cheap busy conveniently located for attractions

Prices, location and no fuss character
6
this hotel is more suited to the young as the corridors, room sizes and lift are all on the small size for those either heavily laden or infirm. the recently discussed refurbishment now appears to be either nearing completion or complete. many ethnic restaurants close by for an international dining cuisine.
Shopping Tip: Use Metropolitan underground line from Paddington to Oxford Street for shopping trips.
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Siti Z. Solo travelers December 23, 2012
Good Location

Very near the Paddington Train Station
7
The only good thing about this hotel is the location. Though when i was about to check out during the wee hours, my room lights didnt work, although the tv etc were ok. Called the receptionist and he kindly enough let me used another room to use the shower etc since i was already rushing to get to the airport. Great service there!
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Carlene W. Solo travelers Australia, November 5, 2012
Quaint hotel close to Paddington and Marble Arch

Free wifi, newly renovated, walking distance to the tube, Hyde Park and Oxford Street
8.3
The stay was pleasant at Norfolk Towers. Wifi was included and so was my continental breakfast. I you want a Full English Breakfast, you need to pay an extra £4. The hotel is going through a major renovation, the room I was in had already been renovated, but they were still doing the elevator and main areas. It is 5mins walking distance from Paddington Station and around 7mins to Edgware Station. 15mins to Marble Arch, Hyde Park and North Oxford Street. Lovely hotel, decent value for a Hotel in expensive Central London!
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Ong E. Solo travelers Philippines, November 1, 2012
Look elsewhere

Close to tube
6
The best thing I can say about the hotel is its promixity to the tube station and several restaurants as well as its free wi-fi but that's it. I find the staff too lacking in making one feel welcome. They were not rude but they were almost mechanical albeit helpful. I feel that hotel staff must make the effort to make guests especially those who traveled so far to feel warm and welcome to minimize the stress. Norfolk Tower may not be that bad but I wouldn't come back nor would I recommend it to people who want to feel at home. But if you're the type who just need a bed and to be left alone, this is your hotel.
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