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Good 6.6
Based on 125 reviews

Recent customer comments

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Good



based on 125 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 4.8
  • Location 8.2
  • Room Comfort/Standard 6.7
  • Service 6.0
  • Value for Money 6.4
  • Food/Dining 6.2

Amalina A. from Brunei Darussalam
Families with young children
Stayed one night in December 2015
Overall good
Location, cleanliness,
Overall stay was good. Plus side - Location and cleanliness. Friendly staff and quick service. Downside - Hotel was under renovation. Lift only worked from 1st floor. Had to carry stroller and luggage from ground floor to first floor to take the lift. A bit of a hassle. However overall stay was pleasant and would not mind staying in the future.
Reviewed December 17, 2015

Jason C. from Malaysia
Families with young children
Stayed 2 nights in December 2015
6.5/10 overall
Clean and Convenient.
Elevator not functioning! No storage luggage available for more than a night! Dining area near the main entrance? -.- too many staff in charge of dining area, they are so unfriendly. But overall room is clean.
Reviewed December 17, 2015

Merrilyn P. from Australia
Solo travelers
Stayed one night in November 2015
Surprised ..... Not what I expected
The concierge; the comfortable bed; the shower
Renovations are in progress so the hotel lobby was unrecognizable from the photos on the website. Breakfast was served in the lobby!!
Reviewed November 26, 2015

Ali H. from Lebanon
Business travelers
Stayed 2 nights in October 2015
Near all landmarks in London
New hotel, good rooms and good location
New hotel, good rooms and good location, Near all landmarks in London
Reviewed November 03, 2015

Norhazini A. from Malaysia
Business travelers
Stayed one night in May 2015
A nice place to stay
Easy access to public transport
Excellent
Reviewed September 16, 2015

Norhazini A. from Malaysia
Business travelers
Stayed one night in May 2015
Easy assess to public transport
Located near to bus stand and tube
Good
Reviewed May 27, 2015

Norhazini A. from Malaysia
Business travelers
Stayed one night in May 2015
Easy assess to public transport
Located near to bus stand and tube
Good
Reviewed May 27, 2015

Ariel B. from Israel
Solo travelers
Stayed one night in February 2015
OK location. Very nice staff. Clean and comfortabl
Clean. Nice staff. OK location
Reviewed February 27, 2015

Zhen G. from Singapore
Business travelers
Stayed one night in January 2015
Location was excellent
Location, Food around hotel and odern amenities
I stayed here for one night - the hotel is very conveniently located close to PAddington and Marylebone. There were lots of restaurants and pubs around for food
Reviewed February 05, 2015

Jennifer N. from Singapore
Groups
Stayed 3 nights in September 2014
Near Paddington Station
Near Paddington, shops and bus stops
This was my third time staying and it will be my last as the room given on the ground floor was stuffy and the there was no air conditioning. There was a portable fan but it made too much noise at night.
Reviewed December 20, 2014