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Very good 8.0
Based on 21 reviews

Recent customer comments

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Very good

based on 21 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.2
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David G. from Canada
Stayed 3 nights in July 2014
Not good value.
Close to airport, friendly staff and kitchenette.
For quite a high price the room was mediocre, dusty and the internet service was terrible. For the price we paid out stay should have included breakfast. Basically find Canadian hotels to be high-priced with poor service. Okay aspects were friendly staff and airport shuttle.
Reviewed July 14, 2014

Stephanie N. from Canada
Stayed one night in January 2014
great has a good location to airport
location price shuttle
stay at the hotel was great, location is good, airport is close, staff are nice, food around, rooms comfy, good price
Reviewed January 30, 2014

richard K. from Canada
Solo travelers
Stayed one night in June 2013
Top Quality hotel and service and near airport
Staff, Professionalism , Clean
my stay here was the same as it has been for the past 8 years that I stayed . the price ,the quality , the staff the dining is all top notch .I have stayed here for pleasure and for business . They do their very best to keep there customers coming back .
Reviewed July 28, 2013

WAI L. from Hong Kong
Stayed 5 nights in May 2013
near downtown, driving distance less than 15 minut
Staff helpful. Room clean. near Richmond centre.
Near the airport. Near Richmond centre. Public Bus down to Metrotown less than half an hour. Immediate supply easy. Different choices of meal, English, Korean and Japanese in the not far walking distances. Friends/relatives easy to pick me up for sightseeing. There is also a restaurant on the ground floor of the hotel.
Reviewed May 31, 2013

Rachan C. from Thailand
Solo travelers
Stayed one night in January 2013
Goog Hotel and good service
Reseption is very kindly and make a service with a smile. They offered a lot of thing when you check-in(shuttle bus, morning call, etc.). They have a clean room and security.
Reviewed January 23, 2013

James G. from United Kingdom
Solo travelers
Stayed one night in June 2012
Good for airport lay-overs
Airport shuttle, early and late dining
The shuttle pick-up service is reliable and nearly round the clock. Check-in and out can be slow as the front desk was understaffed. The staff are friendly and helpful. The restaurant was open late (by North American standards) until 10pm. The rooms are comfortable and clean.
Reviewed December 03, 2012

Rodney C. from Canada
Stayed one night in June 2012
Good for a airport hotel
Loation and the resteruante
Good size room with a great location for airport transfers.
Reviewed July 06, 2012

William G. from United Kingdom
Solo travelers
Stayed one night in June 2012
Convenient for airport stopover
Shuttle, staff, rooms
The shuttle leaves the airport 15 and 45 minutes past each hour. The receptionist is very friendly and efficient but at times there is a queue to check in and out - so allow an extra 15 minutes. The rooms are comfortable and would be quiet except for very loud vending machines in the middle of the corridor on each floor - so earplugs are recommended. The hotel bar serves a range of good food until late. If you are not driving or using the airport, public transport is limited and there is little of interest within walking distance. Business centre facilities are limited but wifi is free.
Reviewed June 19, 2012

hui T. from Malaysia
Families with older children
Stayed one night in May 2012
great location near airport and richmond
near richmond
average hotel suitable for budget concerned travellers
Reviewed May 28, 2012

Evelyn J. from Canada
Stayed one night in May 2011
OK Hotel, Good Location
Good Food in the Resturant
This Hotel is ideal for anyone Flying out of the Vancouver Airport. The Hotel was clean, but it could use a good painting and General touch up. Very friendly service,Hotel Staff as well as in the Resturant. Food in the Resturant was very good, with plenty to eat. We were allowed to park our car for a fee of $5.00 per day. this was convient, as we then were able to take their Shuttle Bus from the Hotel to the Airport and back again to pick up our car.
Reviewed June 08, 2011