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Recent customer comments

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based on 45 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 10.0
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 8.0

9.3 Yakov P.
May 06, 2013
Not cheap, but very enjoyable
Great location, comfortable room and top-notch staff.

9.7 Sam B.
August 13, 2012
Close to teh action
Location, Facilities, Great Service
the hotel is located walking distance to the restaurants, bars and clubs in toronto. also it is conveniently located near the convention centre and the down town. the service at the hotel was very good and great facilities.

7.3 Anthony M.
June 11, 2012
Very nice Hotel with helpful staff
Location close to restaurants and nightlife
our stay at the hyatt regency toronto was very good. the hotel is very clean and nice as you would expect from a hyatt hotel. staff were very helpful and attentive to every question asked. the hotel is located in a busy area where there are many restaurants and nightclubs, however it does get quite busy at night including many homeless people on the streets. the hotel is within walking distance to the main shopping mall and chinatown which was handy.

8 Kevin R.
United Kingdom
April 09, 2012
better than expected
location, bed, ipod dock, flat screen
our stay was enjoyable but the hotel room lacked a tub, mini fridge, and complimentary water. the room was surprisingly quiet despite it being on a busy street. access to rooms are easy given there are 6 elevators. there are a number of featured attractions within walking distance and there are many restaurants on the same street.

8.3 Sok Q.
June 06, 2011
Classy, Cozy and very business oriented
in heart of Downtown so it's accessible
I really enjoyed my stay at Hyatt Regency. The room is very clean and neat with great amenities. Quiet. Near subway station

9.7 Kevin B.
October 22, 2010
Great Hotel . Friendly staff .
Good central location in the entertainment area . Excellent rooms . Good value
Most enjoyable stay in this Hotel . Very modern hotel in great location . Close to public transport . Plenty of choice for eating . Close to all entertainment for young and old . Would stay again . Excellent value for money .

7.3 yihsien L.
September 08, 2010
worth money
small lobby
easy to reach all entertainments and within walking distance to CN tower. When taxi driver told "its here" , I am a bit surprise, its not like regular hotel but a business building looklike. however, the equipments compare with other downtown 4-star hotels is much better.

9.7 Steven S.
United States of America
August 29, 2010
Comfortable , excellent location... close to Roger
Clean... nice decor.. locatioon
small dresser for clothes
Excellent location for dining, shows, ballgames... nice staff.. good parking.. Will return...

10 Niamh B.
July 24, 2010
Short Stay at the Hyatt Toronto
The Best Feature at this hotel was a tie between the Staff and the Pool and the Overall Appearance
Nothing bad to report
The beds were the most comfortable I've ever slept in, fabulous pool area with stunning view on the 17th floor, the highlight at the Hyatt however was the staff. From the porter to the cleaner to the receptionist to the shop assistant. A credit to the Hyatt.

7.3 Terje H.
July 10, 2010
Hyatt Regency Toronto
Large rooms. Good large beds. The hotel looked like a luxury hotel.
Only two lifts that worked. Icemachine in flor 10 (my flor) and flor 9 did not work. No fridge or minibar in ther room.
I stayed at Hyatt Regent Hotel two nigths to see Iron Maiden at Molson Amphi Theatre in Toronto. Many restaurants in the street, grosery shop one minute walk from the hotel. I did not have time to use the swimming pool or the healt center. Starbuck café in the hotel as a alternative to the breakfast.