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Recent customer comments

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All reviews (64)

Business travelers (16)

Couples (30)

Solo travelers (10)

Families with young children (1)

Families with older children (3)

Groups (4)

based on 64 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5.7 kashif K.
June 16, 2014
It was OK
Location, staff ,
It was Ok. I don't have great things to say nor bad.

8 Dina L.
March 30, 2014
Great Location. Comfortable Stay.
Location, Room size/comfort
I liked staying at One King West because of its location. Proximity to my office and shopping and restaurants.

5 Tina C.
April 01, 2014
Not worth the price
I travel every two weeks.One King West hotel is priced way too high (and that's with the Agoda discount I received. Without this discount I never would have tried the hotel). Even with the discount One King West is way over priced. The location is great if you are going to an event at the ACC, but I would recommend staying at other down town hotels that are less expensive and provide the same ammenities.

8.7 Angelika J.
March 26, 2014
We enjoy staying at this hotel. This was our 3rd s
location, studo rm. with a kitchenette, views of lake and cn tower
Enjoyed it very much! Bed was comfortable. Room was clean and modern.

7 sylvie V.
March 22, 2014
Downtown, kitchenette was handy
Underground shopping was downstairs, close to eaton centre, hockey hall of fame, union station
Parking was valet only not much parking, no internet in room, at the cost they charge they should have it free

7 Alain P.
December 08, 2014
Good Tourist Hotel
Location, Dining and Facilities for Kids
Not a bad hotel but geared towards the tourist rather than the business traveller. The business centre wasn't really geared for printing presentations or any material and it was more convenient to buy a printer rather than use the business centre. Accommodation is good and staff are friendly. All up not a bad place to stay.

5.3 Evan Y.
February 24, 2014
pretty nice, except no wifi in room.
next to the train station.

7.3 JERRY F.
January 20, 2014
location, location, location
Pleasant but lobby wifi only allow an hour usage.. very disappointed. Parking too expensive.

9 Katrina W.
January 13, 2014
Great location downtown
Location, room size, value for money
Very impressed with this hotel, especially for the price. I was in Toronto during the big freeze and loved that I didn't even need to go outside to access shopping and restaurants as it is right at the subway and also the PATH system. Staff were helpful and my room was huge and nicely designed. Would definitely stay again.

8 Michael C.
November 24, 2014
Comfy Hotel
Comfortable, Accessible, Good Value for money
We enjoyed our stay in this hotel. The room is big and very comfortable. They have got kitchen and a nice lounge in the room. Accesible to the markets and shops.