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Good 6.4
Based on 27 reviews
Above average 6.0
Based on 592 reviews

Recent customer comments

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based on 27 reviews
  • Hotel Condition/Cleanliness 5.7
  • Location 7.0
  • Room Comfort/Standard 6.6
  • Service 6.7
  • Value for Money 7.1
  • Food/Dining 5.1

chanhee H.
South Korea
December 11, 2012
everything is good.
big and comfortable room
when i went to here, there are many stores that i can buy many things near Toronto plaza. while i stayed here, i felt staff is so kind for us. if you wanna stay in Toronto, it is good for you to stay for a while.

December 21, 2015
The bed was very uncomfortable and there was no hot water for a shower.

December 11, 2015
Very poor
The room was dirty stinks not cleaned properly, sheets on the bed old not cleaned

August 30, 2012
great hotel
good location
my 2nd time at this hotel and i like the parking facilities, free internet, nice continental breakfast, interior swimming pool, great location and access to highway either north, south, east or west..... downtown toronto through jane and blackcreek is a good way... the area is good, beer store and liquor store couple of blocks away.... front desk is ok and professional. for the money i guess is the place to stay........

antonio M.
United States
July 18, 2012
Toronto Plaza Airport Hotel
The air conditioner was on
We were looking for somewhere to stay on a return trip from Europe while we had a long layover in Toronto. We wanted a hotel with a shuttle, workout area, pool/hot tub, and free wi-fi. The hotel failed to deliver on anything we wanted. I called for the shuttle pickup I had trouble understanding the guy on where we needed to wait for the shuttle. So I asked for clarification by asking "that's 'F' as in Frank." Eventually we figured out the reply was "Yes 's' as in snake." Now put yourself in my shoes... Got off the plane and my ears still hadn't popped, and it's a loud airport with tons of people. Throw on top of that a thick accent and you should start a response to a question with "Yes" then say something completely opposite. Enough on that we get to the hotel The workout area smelled bad and we didn't want to stand there a breath let alone do any sort of cardiovascular workout. The hot tub area had pools of water on the floor - does that count? Then the wi-fi didn't work in the room. After walking around the hotel I only got hints of signal. I went to the front desk to ask for help. One guy said he was going to check on something, but then was never to be seen again.

United States
November 30, 2015
Airport shuttle, good price, friendly staff. Park car while traveling from Toronto airport
Hotel is somewhat run down, but it had all we needed.

November 29, 2015
Horrible place to stay!
Terrible service dirty old and unkept ...I believe there are bed bugs here also ...
Just over all the service was horrible ...they are way over priced ....dirty rooms the breakfast was disgusting ....everything is old and needs upgrading shower don't work properly ...protitution ...

Cerfel P.
July 06, 2012
Poor service
It was no good I paid for king size w fridge n microwave before since I change it 2 queen bed.. Unfortunately they gave us the one with no fridge and microwave which were important to us for the baby food.. I asked them they said they don't have.. But before that I had a bad experience with the receptionist I called the day before to confirm my reservation unfortunately the lady was very rude mean and no manners.. I asked what will be the total amount.. She said she's busy whatever in theinternet... There is no complimentary shampoo or other toiletries.. 1st and last to go in this hotel.. Poor service!!!!

Ria C.
South Korea
March 22, 2012
Nice budget hotel
large rooms, good price
We stayed in this hotel because everything in downtown Toronto was too expensive. Days Hotel is quite far from the downtown but public transportation in Toronto is very convenient, so it was easy to reach popular tourist destinations. The breakfasts are poor and facilities overall are old, but the rooms are spacious and amenities, beddings, towels, and other things in the room are clean and maintained well.

November 26, 2015
Last min delay in Toronto
The staff was nice and courteous, got my room fast, check out was a breeze and the shuttle driver was nice and friendly.

November 24, 2015
My experience at Toronto plaza...
The location thrthe
The bed was not comfortable. It had iron springs that my back over night

Andrew M.
March 08, 2012
Days Hotel and Conference Centre Airport East
Close to (YYZ), reliable shuttle service, unbeatable price
i have stayed in this hotel 3 times now. distance wise, the location is good. however, the area (jane & wilson) is not known to be the most "scenic". i imagine in certain seasons, it could be downright dangerous. all 3 times, i have stayed during the winter. no mishaps from my experience. the hotel could use some tlc. ok... a lot of tlc. carpets, bathrooms renos, new bedding. it's tidy, but not necessarily clean. with that said, the parking is now free, and the rooms are fine for the most part. sometimes the halls have been filled with "illegal odours". the beds are comfortable, and everything the room has, works just fine. for the amount you pay, there's no reason to complain. if you want the hilton experience, go out and pay for it!

Bonnie L.
December 09, 2011
Great Service - relatively clean for a older hotel
Pool was clean and refreshing, rooms were a great value
The front counter was very pleasant they answered any questions with great knowledge of the area and restaurants that met your needs. Currently their restaurant was under construction. I always like a hotel with a pool and their's was exceptionally clean (salt water). Although we did not get the deluxe king room as ordered they did accommodate us with the double queens room which were quite spacious.

November 20, 2015
Would stay there again
The staff was friendly and very helpful.

November 15, 2015
There's bed bugs ... holes in the sheets and carpets and room are dirty upon arrival. They won't change the sheets for you and they're customer service is horrible. Worst hotel experience ...

Eva F.
September 05, 2011
comfortable rooms, convenient location
comfy beds, good sized rooms, close to several grocery stores, close to public transportation and highways, has a small but reasonable gym
good basic hotel, don't expect anything fancy but rooms are reasonable and clean and beds quite comfortable, our tv was a little tempermental and channels were limited, breakfast is continental so it's simple but one can order extras like bacon n eggs, pancake etc for extra $$, gym small but treadmill and weights machine decent, grocery stores just a quick walk away and there is also an reasonably authentic asian bakery and jamaican takeout, staff seem overworked and somewhat unhappy (maybe hotel is short-staffed?)but we did recieve friendly help from a maintenance worker when our door keycard didn't work. recommended for basic stay,maybe for business or other no-frills accomodation

Rachelle E.
August 22, 2011
Big beds and nice location
Nice location, very near shopping area... free wifi!
I wish they had a refrigerator in the room... i think that's pretty standard.

November 14, 2015
Heating system

United States
November 10, 2015
Toronto Nov5
My daughter liked the breakfast and the pool compared to other hotels we used before.

August 20, 2011
Poor services
location was somehow Ok
This Hotel has the worst services ever. The bathroom was dirty and water does not run through the bathtub. The employees were a bit rude and disrespectfull to their tenants. The breakfast was just a tea and bread, you are expected to pay additional fees for eggs and other stuff.