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Very good 7.7
Based on 29 reviews

Recent customer comments

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Very good

based on 29 reviews
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 7.3
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.0

amanda M.
October 08, 2013
It was convenient, comfortable, clean, central
It was right across from queen elizabeth theatre. Walking distance to everything we needed. Very quiet and clean
We only stayed one night but it was great. The staff were friendly. The parking was convenient. The room was quiet.

Rick G.
September 05, 2013
Theft from their semi secure parkade
The theft from our vehicle tarred our stay at the hotel
Upon check out and packing up our vehicle to leave the hotel, we discovered some things were missing from our vehicle...stolen!!! Now I realize that the hotel states it is not responsible for anything happening to the vehicles in the parkade but I feel the hotel is somewhat responsible as it does not provide a secure parking area - You can enter the parkade where the rental vehicles are (not sure if there is even a parkade door to close there) so entry into the parkade is accessible 24 / 7 to anyone that is aware of the lack of security for the hotel parkade. Upon informing the staff, the staff were apologetic but also made it clear that the hotel was not responsible - we understood that. This was a road trip that my husband and I took - traveling for 18 days and staying in hotels and this hotel is the only one that we had a problem with. Theft from our vehicle! Very disappointed!

Robert I.
August 10, 2013
not the best. Old & stuffy surroundings. Unfriendl
Reasonable location for city shopping
The first room allocated to us was a closet and we asked to move. the 2nd room was ok but a/c didn't work properly and we asked to either fix it or give us another room. The 3rs room was not as good but as the 2nd but at least the a/c worked. However, it stank of cat's piss. We didn't complain any further as we thought we had already complained enough.

July 15, 2013
Good value, but hotel really dont have a gym
good value, walkable to everything
Reasonablly okay. This hotel actually does not have a gym. The gym is in the same complex, but guests have to pay an entry fee. It is good value for money and it is very easy to get around. Walk 10mins to Robson, Granville etc.

Melvyn K.
United States
July 08, 2013
Close to B.C. Stadium
Friendly staff.Helpful staff.Courteous staff.
My stay was not a pleasant one.Lucky for the wonderful staff.

Nisye W.
May 09, 2013
in downtown area
comfy & clean, wifi
i was impressed with the location, the hotel is in downtown area which we could just walked to get to robson street and food/shopping gallore. free wifi is an advantage. staffs are nice. room is clean although a lil small.

Ningqiao C.
February 24, 2013
clean and well located
clean one
less 10 mins to metro,but it is still good place in downtown.

Erika B.
December 13, 2012
Great position Close to nightlife & restaurants
Friendly bar staff & good food at the Shark Club & Grill - comfortable room - close to everything
We had a lovely stay at this hotel. Comfortable beds - great bar downstairs - lovely breakfast at Moxies with friendly, happy staff. Would come back again

Andrew C.
November 26, 2012
great location with nice view
view, blanket
the hotel is very close to centre downtown and also to the skytrain which makes it easy to travel to other places. although wifi isn't really stable so makes it hard to browse the internet. the view is pretty good, you can see bc place and science world really clearly also false creek. overall, the place is good for one night stay or for travelling. the price is decent.

Andrew C.
November 26, 2012
Great location with nice view
Sandman has always been the one I go to especially for short stays and vacations. It's not too pricy for the place. Location is great because it's close to downtown and also skytrain so easy to travel to places. Moxie is also underneath the hotel so if you're hungry and no place to go, well food is just a minute away from your mouth! Overall, Sandman would be an ideal place to stay for families or couples.