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Very good 8.0
Based on 5 reviews
Excellent 8.9
Based on 491 reviews

Recent customer comments

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Very good



based on 5 reviews
  • Hotel Condition/Cleanliness 8.0
  • Location 9.2
  • Room Comfort/Standard 7.2
  • Service 8.8
  • Value for Money 7.6
  • Food/Dining 7.2

Dillon
Canada
January 03, 2016
Fun
The size of the room and the bed
How expensive the food and room service was

Anonymous
Hong Kong
January 02, 2016
Nice place to stay with...
- Rooms are clean and well decorated, the connecting rooms are good for traveling with kids. - Convenience location, walking distance to the downtown area and shopping malls.
The reception always has ONE staff only, if you want to do anything quick - you have to try your luck.

Doug
United States
January 01, 2016
Nice hotel but will not...
$34.00 a day for parking at the hotel. $15.00 a day Internet at the hotel. $7.50 for a bottle of water in the room.

Anonymous
Canada
January 01, 2016
Overall a good stay at...
Waterfront location! Staff upgraded my room without me asking for it, so when I arrived a room with a beautiful garden view was awaiting me, which was nice.
The hotel did not have an indoor pool. For this class of hotels one would expect to have an indoor pool. It was too cold outside to use the outdoor pool. Buffet breakfast at the Arc restaurant was...

Mary
United States
December 31, 2015
Christmas in Vancouver
Staff is amazing!
Nothing to say😀

Kellie
Australia
December 31, 2015
Fabulous
We took the complimentary hotel bikes for a wonderful ride around the very scenic Stanley Park.

Janto
Indonesia
December 30, 2015
Highly recommended
None
None

Anonymous
Ireland
December 30, 2015
Disappointed
Booked christmas dinner in the restaurant well before my trip. Was left waiting over 45 minutes. Saw many other later arrivals seated before us. They charge for wifi. The 2 other hotels i stayed in ...

Andrew
Canada
December 29, 2015
Great!...except for the sleeping part
Great Loaction! Great Staff!
Our bed was hard and pillows were uncomfortable. Might be #champagneproblems but when you pay to stay at a Fairmont hotel you expect the best.

Anonymous
United States
December 27, 2015
Perfect Christmas Day stay as...
Beautiful hotel in scenic harbor area next to Canada Place. Staff were exceptionally pleasant and professional. Rooms furnished beautifully. Extremely quiet for wonderful, restful sleep. Great room ...
Pillows too thick. Should offer one thick and one thin instead of two thick