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Ambiance Suites

Av. Tulum 227, S.M. 20, Mz 9 Lote 8, Cancun Downtown, Cancun, Mexico 77500 (Show on map)

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Hotel Area: Cancun Downtown Number of Rooms: 48
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
13 reviews

Value for Money
7.5
Location
7.4
Staff Performance
8.2
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
7.8
Food/Dining
6.0
All reviews (13)
John C. Couples United Kingdom, February 17, 2013
Comfortable hotel situated downtown

Helpful staff
6
the word suite is a misnomer - a normal standard room with no minibar/ fridge. shower, no tub. very small pool with limited exposure to sun. limited continental breakfast.
Travel tip: Situation convenient if heading for airport the following day.
Bernadine R. Solo travelers United Kingdom, January 30, 2013
COMFORTABLE AND CONVENIENT

close to public transport-easy access to the bus to the beach-restaurants and shops nearby
6.3
Our stay was comfortable and very adequate for our needs. The breakfast was very basic. I wouldn't say there was any 'ambiance' and the room was a room not a 'suite'.
Jenyffer E. Couples Colombia, January 01, 2013
Great place and excellent service

location
10
It is nice hotel!, clean, good location, good service, confortable, good breakfast.
Dm W. Families with young children United States of America, December 30, 2012
The hotel didn't even have a room for us

Don't know.
3.3
we booked a room and was told they did not have a room for us and they would be sending us to another hotel that was same like kind quality. When we arrived at the hotel we were to stay at, it was cheap, no amenities and the walls were thin. I traveled with 2 other families and we all felt like the Ambience gave us a "bait and switch" deal. We were very unhappy with the stay. As well the manager was rude and was disrespectful. The manager was a short, curly haired lady. Do not trust her if she gets you a room somewhere else!!
Stacy B. Solo travelers Australia, July 21, 2012
Good location in centro

clean, good location in Centro, helpful
8.3
good central location in centro area, walk to supermarket, ado bus station, can catch buses into touristy area easily. was very clean and rooms excellent. the only minor complaint would be the breakfast was very basic just toast, coffee & a juice. fruit would have been nice.
Kasey P. Couples United States of America, February 05, 2012
Adequate, large room, but a bit worn

Friendly staff, large well equipped room
6.3
this hotel fit the bill nicely for one night with 3 people. two beds and a tv on swivel was perfect for my late night tv watching friend. though large and well equipped, the room seemed a bit worn in places. the attached small bistro restaurant was ok for food with lovely staff. there is a casino next door if you are so inclined, and the huge mall is quite near.
Wendi J. Families with older children United States of America, January 10, 2012
Very nice hotel

Very clean
9.3
Liked the hotel although the location was not on the beach.
Katty C. Families with older children Nicaragua, December 31, 2011
Excelente ubicacion

En el centro de Cancun, cerca de la zona hotelera
8
todo super bien, en la estadia estabamos en el centro de la ciudad buena distancia de los parques para ir en vehiculos alquilado.
Roger J. Families with older children France, March 15, 2013
agreable, convivial,efficacité du personnel

confort, le prix, grande superficie des suites, la decoration, le sourire, l écoute, l'attention, réactivité du personnel face à un problème
7.7
c est un hôtel très agréable les personnes qui y travaillent à tous les postes et fonctions sont très accueillantes, courtoises et respectueuses, on se sent comme à la maison, les suites sont très agréables par leurs volumes, le confort, la proximité d'un centre commercial à 5 minutes a pied, un supermarché très proche, des transports en commun multiples et variés,le marché artisanal pas loin, les plages à 10 minutes de voiture, le quartier est bien juste a côté un casino, un hôtel a taille humaine, en peu de temps ont connait tout le monde on s'y sent bien, je le recommande ++++ pour les personnes qui ne souhaite pas être sur cancun beach le tarif est raisonnable
Silvain T. Couples France, December 23, 2012
Hotel propre en ville

Propre, chambre spacieuse et confortable
8.7
Hotel pas au bord de la mer mais très proche du centre ville. Bien pour 1 ou 2 jours, et beaucoup mois cher que les hotels de la zone hotelière en bord de mer.

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