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Recent customer comments

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based on 80 reviews
  • Cleanliness 9.1
  • Facilities 8.0
  • Location 7.7
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for money 9.0
  • Food/Dining 6.6

Tuan N.
United States
November 11, 2012
Lovely hotel with bargain price
Clean, in decent location
It was a good experience staying here for 2 nights. The hotel is near market 28. A few minutes walk from Tulum ave. Better location compared to other area in downtown Cancun. Maybe noisy if your room faced the street, especially during the day. Staff is helpful and speak good English.

Glenn O.
United Kingdom
November 10, 2012
Clean, well appointed at a very affordable price
Gaby lived up to the reviews. Our room was nice and clean. The bed was comfortable. Shower was perfect. Flat screen TV and safe in the room. Staff were friendly and efficient. Superb value and quite a handy location.

colby C.
United States
October 29, 2012
great value
great value and location
i nice quiet and enjoyable place for those that dont want the nonesense of the hotels on the beach.

Yu W.
October 24, 2012
good location
nice room
very convenient to go to everywhere. near walking steet and easy to find places to eat. nice room

Youn K.
South Korea
October 22, 2012
clean hotel in good location
clean, good location in downtown Cancun
This hotel is probably the best hotel we've stayed at in Mexico. For this price, it can't get better than this. Suites Gaby is in walking distance to ADO, Walmart, Mercado 28 (restaurants offer reasonably priced menu del dia's), and to Avenida Tulum where you can catch the bus to the beach. Our room was spotless clean with a comfortable bed, clean bathroom with hot shower, a flat screen TV, and a desk. Overall, very satisfied and would stay here again

Wong K.
Hong Kong
October 10, 2012
A Good and Relax Hotel
In a walking distance to the Ado Bus Terminal
Suites Gaby is a good and beautiful hotel. It is in a walking distance to the Ado Bus Terminal. You can go to other places (e.g. Playa del Carmen, Airport) very easily at the Ado Bus Station. Near the Suites Gaby, there are many delicious Mexican Restaurants. For shopping, it is very near to the market.

Charles N.
September 29, 2012
Clean simple budget hotel
cheap and clean
Nice simple clean hotel in downtown away from the tourist centre

Michael R.
September 27, 2012
The staff are very nice.
WIFI access, located in downtown
Good price, there's a safe in the room but wasn't able to use it coz it broke (my fault, i was told), glad that there's wifi but they charge some dollars for local calls (not happy about it), staff are great and very helpful. Next time, I would probably try the hotel zone because I am always there anyway, and it's a bit inconvenient to go to the clubs in hotel zone if you are by yourself. One more thing, I left my Planet Hollywood burger in the room and the staff said they threw it out because it's lying on the floor. But hey, I eat my food off the floor. It was a bit dodgy, I wasn't upset but I just need to mention that. Haven't tried their restaurant, nor the shuttle service to the beach club.

Ralph J.
United States
September 25, 2012
lovely hotel and service with a smile
good location near market 28, near bank,near convience store,laundry and fast food.
i was surprise how clean and well kept the hotel was maintained. the staff was nice and helpful. veronica was very nice and jose who worked the garage.they have flat screen tvs and tile floors and showers. the value was great for the was only 5 minutes from tulum ave by car.i will be back.oh!also there is a resturant next door

Ying T.
September 11, 2012
Clean, friendly staffs , great location
I got all I need in this hotel. Very clean, tidy, spacy room and bathroom.